SENG Danmark Reviews 3,791

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

I love my new bed, and Sema gave me absolutely excellent service from start to finish. The quality of my bed is extremely high end, I'm beyond satisfied. Sema was very knowledgeable and lovely to dea... See more

Company replied

Rated 5 out of 5 stars

It’s the second time that we buy beds from them. Very friendly a professional manners and we got a lot of guidance regarding sleeping conditions and postures and what kind of beds would suit us best.... See more

Company replied

Rated 5 out of 5 stars

Bjørn Rustad was an amazing advisor - we waited a few months after our purchase to write this review, so we could be as truthful as possible. The purchasing process was fantastic. Bjørn made us awa... See more

Company replied

Rated 5 out of 5 stars

Store in Valby. Walked in with an idea of getting a new bed but without knowing alot about beds, other than my current one being terrible. Received excellent service. My kids got to play on a elevatio... See more

Company replied

Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Linens Store
  5. Mattress Store

Written by the company

SengeSpecialisten hedder nu SENG. Men vi er stadig specialister. Vi er stadig specialister i at finde den rigtige seng til dig. Ligesom vi altid har været det. Vi sætter en ære i at give vores kunder individuel og uvildig rådgivning omkring deres seng. Det er trods alt hjemmets vigtigste møbel, og det betyder alt for din samlede livskvalitet. Det er med andre ord, kun vores navn vi ændrer. Alt andet er som hidtil. Heller ikke kunder som før har købt skal bekymre sig. Vores selskab forbliver det samme, og alle garantier fra tidligere, er fortsat gældende. Oplever du problemer med et produkt du har købt i SengeSpecialisten, skal du blot henvende dig i en af vores SENG butikker eller via vores kundeservice her på siden. Vi glæder os til at byde dig velkommen i SENG.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing Staff at SENG Frederiksberg

My girlfriend and I recently had the pleasure of being assisted by Frederik Mads Bjørke at SENG Frederiksberg while searching for a bed for our new apartment. We cannot praise him enough for the exceptional customer service he provided. Frederik's professionalism and deep knowledge of their product range were evident as he patiently walked us through the different options. He took the time to understand our needs and preferences, which made all the difference. His recommendations were not only thoughtful but also perfectly suited to what we were looking for.
What stood out the most was how Frederik balanced professionalism with a genuinely friendly approach. He answered all our questions, no matter how minor, and ensured we had all the information we needed to make an informed decision. It's rare to come across someone who not only excels in their job but also makes the shopping experience so pleasant.
Thanks to Frederik, we found our perfect bed, and we left the store completely satisfied. If you visit "Seng," do look for Frederik—you won't be disappointed. He is a true asset to their team, and it’s clear that he puts customer satisfaction as a top priority.
Thank you, Frederik, for such a delightful shopping experience!

30 March 2024
Unprompted review
SENG Danmark logo

Reply from SENG Danmark

Hi Walter

An amazing feedback to our staff in SENG - Frederiksberg. Frederik has recieved Your review this minute.

Best regards
SENG

Rated 5 out of 5 stars

Great!

Great service and advice!

11 March 2024
SENG Danmark logo

Reply from SENG Danmark

Hi, - and many thanks for this short but describing review about Your experience in one of our many SENG - Shops.

Best regards
SENG

Rated 5 out of 5 stars
SENG Danmark logo

Reply from SENG Danmark

Kære Kirsten,

Tak for din anmeldelse! Hos os gør vi en dyd ud af at være specialister inden for vores område, så vi er rigtig glade for at du oplevede dette. Vi sætter pris på din tillid og ser frem til at betjene dig igen.

Godt Nytår
SENG

Rated 5 out of 5 stars

Top Quality

21 December 2023
SENG Danmark logo

Reply from SENG Danmark

Hi,
Thank you for highlighting our commitment to providing a top-quality experience! We're proud to offer a premium assortment that caters to every price class. Your satisfaction is our priority, and we're thrilled to know you appreciate the range and quality we strive to deliver.

Happy New Year
SENG

Rated 1 out of 5 stars

I didnt get teh package

14 December 2023
SENG Danmark logo

Reply from SENG Danmark

We sincerely apologize for the inconvenience, and we're sorry to hear that you haven't received your package. To assist you promptly, could you please provide us with your order number here or on kundeservice@seng.dk?

Rest assured, we're committed to resolving this matter as quickly as possible.

Thank you for bringing this to our attention.

Best regards
SENG

Rated 5 out of 5 stars

God service

23 November 2023
SENG Danmark logo

Reply from SENG Danmark

Hej Lucas

Kort og præcist om den gode service i SENG-Roskilde.
Vi håber at du bliver glad for din seng, når du modtager den inden længe.

Mvh
SENG

Rated 5 out of 5 stars

Super god service

16 October 2023
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Reply from SENG Danmark

Hej Tina

Tak for din fine anmeldelse med de 5 flotte⭐
Dem sender jeg glad videre til SENG i Tårnby 😃
Vi er glade for at du har fået en god service.

Mvh.
SENG

Rated 5 out of 5 stars

We bought our new beds in Køge and the…

We bought our new beds in Køge and the sales person was very helpful throughout the process. At no point, there was any impression of trying to push for more expensive options, but merely explaining what was there and the benefits of the configuration. We ended up having a new bed (5 weeks production time) delivered to the door. Quality is superb and we haven't slept that well for a very long time.
One remarkable thing - my wife asked for an option, that was not available in the shop and the salesperson without hesitation directed us to where we could get it - things like this builds confidence and I have no reluctance to recommend Seng in Køge.

27 July 2023
Unprompted review
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Reply from SENG Danmark

Tusind tak for de flotte 5 stjerner. De er givet videre til butikken i Køge. Dejligt at læse at I aldrig har sovet så godt. God dag. Mvh SENG

Rated 5 out of 5 stars

Fantastic service and detailed…

Fantastic service and detailed explanation on the differences while selecting the most suitable bed and mattress.

22 July 2023
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Reply from SENG Danmark

Hi Linu

Thank You for this "sky full of stars" - feedback. It means a lot to us, and we will continue to advice all our customers in this way.

Best regards
SENG

Rated 5 out of 5 stars

Great Service at Glostrup showroom.

Great Service at Glostrup showroom.

Highly recommend.

28 July 2023
Unprompted review
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Reply from SENG Danmark

Hi

And many thanks for Your very positive feedback of Your experience from Your visit to SENG in Glostrup (Brøndby)

Best regards
SENG

Rated 5 out of 5 stars

Kvalitet for alle pengene.

Super service både på pris og levering. Er mega glad for min nye sengegavl.

28 June 2023
SENG Danmark logo

Reply from SENG Danmark

Hej Birgit

Det er bare sådan det skal være, - mange tak for alle stjernerne du har sendt til os.

Mvh
SENG

Rated 5 out of 5 stars

Very fast service and very quick…

Very fast service and very quick delivery. Also very nice Product

5 June 2023
SENG Danmark logo

Reply from SENG Danmark

Hi Susanne

Thank You for this nice revieiw about the service, delivery and product. We really appreciate all the stars You gave SENG.

Best regards
SENG

Rated 5 out of 5 stars

Praise for Andreas at Seng Hasle

Andreas at Seng Hasle is an amazing customer service person. The level of considerate customer service we received from him was superb: he is the definition of someone who 'goes the extra mile'. We are from overseas and wanted a kind of bed that is not so common in Denmark, plus we had lots of specific requirements, so we had lots of questions. Andreas was full of suggestions and listened to our requirements and worked out smart ways to fulfill them. When we got the bed, it's a great item and one of us was sleeping perfectly but the other was finding one side too soft, so I came in for an advice chat with Andreas, and he helped me again really really well. I was really worried as I had not been sleeping very well on my side and I was concerned I might have made the wrong choice but Andreas had all these good ideas for fixes, and it was just very reassuring to know that we have lots of options, and we will never end up with a bed we're not happy with. I tried the first of his suggestions that night -- seeing how the mattress felt with a firmer base, and it has already made a big difference, so I'm already so happy with this result and can see myself sleeping well on this bed. Thoughtful, kind, attentive customer service when you're making a big purchase that's an important part of your life really makes a difference, and Andreas does this extremely well. We're really grateful to him!

30 May 2023
Unprompted review
SENG Danmark logo

Reply from SENG Danmark

Hi Bee

What a wonderfull and inspiring review to read this morning about Your visit in SENG - Hasle and your experience with Andreas.
We will send it right away to Andreas , -and ask him to keep up the good job.

Best regards
SENG

Rated 5 out of 5 stars

Det var godt at handle med Dennis rar…

Det var godt at handle med Dennis rar og behagelig god tid til os

3 April 2023
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Reply from SENG Danmark

Hej Mads

Et stort tak til din beskrivelse af din oplevelse med Dennis i vores afdeling i SENG - Glostrup. Vi lader dette gå videre til ham med det samme.

Mvh
SENG

Rated 5 out of 5 stars

Super good experience

Super good experience.

I am sorry, I forgot the name of the Sales representative in your Husum showroom. He has been super supportive in answering our questions and have given us (according to me) a very good deal.

I can sleep relaxed now 😉

11 February 2023
SENG Danmark logo

Reply from SENG Danmark

Hej Srinath

Thank You for this very positive feedback from You.
We really appreciate this.

Best regards
SENG

Rated 2 out of 5 stars

For lang leveringstid

9 February 2023
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Reply from SENG Danmark

Hej Torkild

Tak for din henvendelse.
VI kan ikke andet end beklage, at du oplever leveringstiden på din ordre som lang i forhold til leveringstid. Når det er sagt, - da vil jeg meget gerne sende en besked til butikken, hvor du har købt varen for at de evt kan gøre noget i denne sag.

Mvh
SENG

Rated 5 out of 5 stars

Hurtig levering

Hurtig levering, god kvalitet til en god pris.

14 December 2022
SENG Danmark logo

Reply from SENG Danmark

Hej Robert
Tak for anmeldelsen og ikke mindst de 5 stjerner ⭐

Mange hilsner
SengeSpecialisten

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