I love my new bed, and Sema gave me absolutely excellent service from start to finish. The quality of my bed is extremely high end, I'm beyond satisfied. Sema was very knowledgeable and lovely to dea... See more
Company replied
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I love my new bed, and Sema gave me absolutely excellent service from start to finish. The quality of my bed is extremely high end, I'm beyond satisfied. Sema was very knowledgeable and lovely to dea... See more
Company replied
It’s the second time that we buy beds from them. Very friendly a professional manners and we got a lot of guidance regarding sleeping conditions and postures and what kind of beds would suit us best.... See more
Company replied
Bjørn Rustad was an amazing advisor - we waited a few months after our purchase to write this review, so we could be as truthful as possible. The purchasing process was fantastic. Bjørn made us awa... See more
Company replied
Store in Valby. Walked in with an idea of getting a new bed but without knowing alot about beds, other than my current one being terrible. Received excellent service. My kids got to play on a elevatio... See more
Company replied
SengeSpecialisten hedder nu SENG. Men vi er stadig specialister. Vi er stadig specialister i at finde den rigtige seng til dig. Ligesom vi altid har været det. Vi sætter en ære i at give vores kunder individuel og uvildig rådgivning omkring deres seng. Det er trods alt hjemmets vigtigste møbel, og det betyder alt for din samlede livskvalitet. Det er med andre ord, kun vores navn vi ændrer. Alt andet er som hidtil. Heller ikke kunder som før har købt skal bekymre sig. Vores selskab forbliver det samme, og alle garantier fra tidligere, er fortsat gældende. Oplever du problemer med et produkt du har købt i SengeSpecialisten, skal du blot henvende dig i en af vores SENG butikker eller via vores kundeservice her på siden. Vi glæder os til at byde dig velkommen i SENG.
Damvej 9, 8471, Sabro, Denmark
Replied to 97% of negative reviews
Typically replies within 1 week
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Reply from SENG Danmark
My girlfriend and I recently had the pleasure of being assisted by Frederik Mads Bjørke at SENG Frederiksberg while searching for a bed for our new apartment. We cannot praise him enough for the exceptional customer service he provided. Frederik's professionalism and deep knowledge of their product range were evident as he patiently walked us through the different options. He took the time to understand our needs and preferences, which made all the difference. His recommendations were not only thoughtful but also perfectly suited to what we were looking for.
What stood out the most was how Frederik balanced professionalism with a genuinely friendly approach. He answered all our questions, no matter how minor, and ensured we had all the information we needed to make an informed decision. It's rare to come across someone who not only excels in their job but also makes the shopping experience so pleasant.
Thanks to Frederik, we found our perfect bed, and we left the store completely satisfied. If you visit "Seng," do look for Frederik—you won't be disappointed. He is a true asset to their team, and it’s clear that he puts customer satisfaction as a top priority.
Thank you, Frederik, for such a delightful shopping experience!

Reply from SENG Danmark
Tak Andreas (Randers) for en fantastisk god vejledning 💪😉

Reply from SENG Danmark
Good personal service with high quality product

Reply from SENG Danmark
We bought our new beds in Køge and the sales person was very helpful throughout the process. At no point, there was any impression of trying to push for more expensive options, but merely explaining what was there and the benefits of the configuration. We ended up having a new bed (5 weeks production time) delivered to the door. Quality is superb and we haven't slept that well for a very long time.
One remarkable thing - my wife asked for an option, that was not available in the shop and the salesperson without hesitation directed us to where we could get it - things like this builds confidence and I have no reluctance to recommend Seng in Køge.

Reply from SENG Danmark
Fantastic service and detailed explanation on the differences while selecting the most suitable bed and mattress.

Reply from SENG Danmark
Great Service at Glostrup showroom.
Highly recommend.

Reply from SENG Danmark
Super service både på pris og levering. Er mega glad for min nye sengegavl.

Reply from SENG Danmark
Very fast service and very quick delivery. Also very nice Product

Reply from SENG Danmark
Andreas at Seng Hasle is an amazing customer service person. The level of considerate customer service we received from him was superb: he is the definition of someone who 'goes the extra mile'. We are from overseas and wanted a kind of bed that is not so common in Denmark, plus we had lots of specific requirements, so we had lots of questions. Andreas was full of suggestions and listened to our requirements and worked out smart ways to fulfill them. When we got the bed, it's a great item and one of us was sleeping perfectly but the other was finding one side too soft, so I came in for an advice chat with Andreas, and he helped me again really really well. I was really worried as I had not been sleeping very well on my side and I was concerned I might have made the wrong choice but Andreas had all these good ideas for fixes, and it was just very reassuring to know that we have lots of options, and we will never end up with a bed we're not happy with. I tried the first of his suggestions that night -- seeing how the mattress felt with a firmer base, and it has already made a big difference, so I'm already so happy with this result and can see myself sleeping well on this bed. Thoughtful, kind, attentive customer service when you're making a big purchase that's an important part of your life really makes a difference, and Andreas does this extremely well. We're really grateful to him!

Reply from SENG Danmark
Det var godt at handle med Dennis rar og behagelig god tid til os

Reply from SENG Danmark
Super good experience.
I am sorry, I forgot the name of the Sales representative in your Husum showroom. He has been super supportive in answering our questions and have given us (according to me) a very good deal.
I can sleep relaxed now 😉

Reply from SENG Danmark

Reply from SENG Danmark
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