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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience and find the product very helpful for revision and learning, leading to improved grades and test scores. Many appreciate the interactive and engaging nature of the platform, with various techniques and activities making studying more enjoyable. The customer service is also frequently praised for being excellent, prompt, and supportive. However, some people were dissatisfied with the website and app, mentioning glitches like unsaved progress, repetitive questions, and issues with logging out. A few other people also felt that the content could be too basic or that the system sometimes marks correct answers as wrong, or even provides incorrect information.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Product

People report positive experiences with the product, finding it to be an incredible set of educational tools... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise it as helpful, engaging, and the... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as a helpful and brilliant study tool, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied

Rated 5 out of 5 stars

My Son earned a grade 7 in both Geography and Business Studies, one full grade increase in each subject, thanks to Seneca. He said it was interactive and made studying more enjoyable. With a heavy cou... See more

Company replied

Rated 5 out of 5 stars

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects... See more

Company replied

Rated 5 out of 5 stars

I find Seneca to be a very useful application in order to revise what I learnt in lessons. The tasks are nice and short with relatively easy questions. You can also add subjects to your profile which... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

586 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great platform tool

Seneca has been fantastic and both my sons have found it to be e really beneficial. It has helped them with higher scores in tests. Staying on top at maths and general revision accross all subjects which is much more cost effective than a tutor. Also the AI tool has been great for helping them work out new maths question and tasks. Also the team are always very quick and helpful at answering any of my questions. Would highly recommend it.

4 March 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for your 5 star review!

We're so pleased to hear that both of your sons are finding Seneca helpful for their revision. It's great to know the AI tool has been useful for working through new maths questions too.

We really appreciate you taking the time to share your experience and for recommending Seneca. Wishing your sons the best of luck with their studies!

Rated 4 out of 5 stars

Good

Seneca Learning is an incredibly helpful application.
Recently, I've been using it to study for mock exams, and I find it very helpful. Personally, I find interacting with content very helpful, rather than just reading through long blocks of content.
Personally, the way I use Seneca is by going through a lesson and making notes as I go through - admittedly this makes lessons take a lot longer than advertised :D
I like to use Seneca as a tool alongside other resources to help me create detailed notes - if you're doing full scale revision for assessments, I wouldn't use only Seneca religiously, but as a tool with other resources. If you're just going over some content though, it's really quick to just do a seneca task.
There are a few issues - I find some of the exam questions / harder questions that are found within adaptive mode repeat themselves or are strikingly similar to each other. I've also found that the harder questions in adaptive mode can sometimes have incorrect answers, and I make sure to report these every time.
I would recommend using Seneca as a revision tool, but remember to check your own answers compared to what Seneca believes is the correct answer. I have been strongly considering buying premium for a while now, and I am awaiting my mock exam results to see how impactful a subscription would be.

26 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for such a thoughtful and detailed review!

It’s great to hear Seneca has been helpful for your mock exam revision and that the interactive style works well for you alongside other resources. Using it while making your own notes is a brilliant way to deepen your understanding, even if it does make the lessons a bit longer.

We also really appreciate you flagging issues with repeated or incorrect questions and thank you for reporting them when you spot them. That feedback genuinely helps us improve the courses.

Best of luck with your mock exam results and thanks again for taking the time to share your experience!

Rated 1 out of 5 stars

Seneca’s downfall needs studying

Seneca used to be quite good for learning, homework and revision. Now it rarely gives you the needed information before giving the questions and is full of AI slop.

22 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

We’re really sorry to hear you feel this way.

We’re constantly working on improving our courses so it’s disappointing to hear that the content hasn’t felt clear or helpful for you recently.

If you’d be open to sharing specific courses or topics we’d genuinely appreciate it, as detailed feedback helps us review and improve the material quickly. You can contact us at Learnmore@seneca.io.

Thank you for taking the time to share your thoughts.

Rated 5 out of 5 stars

Strong (and ever-improving!) revision and learning tool

Over the past 5 years, I've been making use of Seneca Learning as both a teacher and a tutor. I've become a big fan of their software, as it covers a wide range of qualifications and exam boards, from English vocab and preparation for 11+ and similar entry exams, to GCSE Sociology and A Level Political Studies. To further add to this, they are very receptive to requests and feedback for content addition and modification.
Their basic, free content is already quite expansive, but the additional features really do well to add to student learning experience. They include deeper explanations of question content to help students eliminate their misconceptions, but also new content like extra revision flashcards and content aimed at supporting good passes.
Seneca Learning has helped students deepen their understanding of their classwork and it has also been invaluable in helping set cover work when colleagues are in need of cover. It has become a mainstay in my school and I look forward to seeing how it continues to improve over the years to come.

16 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for this fantastic 5 star review!

It’s brilliant to hear it’s been valuable to you both as a teacher and a tutor. We’re especially grateful for your kind words about our content and responsiveness to feedback that’s something we really care about as we continue to improve.

Thanks again for your continued support.

Rated 5 out of 5 stars

Very responsive to my inquiries

Very responsive to my inquiries. Not just your cookie cutter corporate education agency.

10 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5 star review!

We really appreciate your kind words, being responsive and genuinely helpful is something we care a lot about. It’s great to hear that your experience felt personal rather than “corporate.”

Thanks again for taking the time to share.

Rated 5 out of 5 stars

Premium package was well worth the money

We paid for the Premium packages for both my children when they took their GCSEs. Without a doubt the various courses helped them pass. So many subjects are available, and lots of ways to test and help them revise. An excellent study tool

15 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5 star review and huge congratulations to your children on getting through their GCSEs!

We’re really pleased to hear the Premium courses made a difference. Our goal is to give students plenty of ways to practise, revisit tricky topics and build confidence across multiple subjects, so it’s great to know it helped them succeed.

We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

The app/platform is very professional

The app/platform is very professional, and I can keep up to date with my son's progress at school.

However, I'd really like to point out the customer service, it's excellent. I decided to put a pause on the premium subscription for a few terms, and they were zero fuss, super easy to deal with, and very responsive. Which is rare these days.

14 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks so much for the 5 star review!

We’re really glad you've found it helpful being able to keep track of your son’s progress that visibility is something we know parents really value. It’s also lovely to hear our support team made everything quick and hassle free.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

A very well constructed learning aid…

A very well constructed learning aid which has helped both my children through their GCSE revision.

Customer service was excellent (Olivia) when I had call to use it.

13 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks so much for the lovely 5 star review!

We’re so pleased to hear Seneca has supported both of your children through their GCSE revision that’s exactly what we’re here for and thank you for the kind words about our customer service too, we're delighted we could help when you needed it.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Issue with a subscription - All sorted!

I had an issue with a subscription charge on my account and reached out to Seneca for help. Olivia was incredibly helpful and professional. She looked into my situation and resolved the matter by issuing a pro-rata refund quickly. It’s great to see a company that shows this level of flexibility and values its customers. Highly recommended!

12 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5 star review!

We’re really pleased we were able to get everything sorted quickly for you. I’ll be sure to pass your kind words on to Olivia.

Thanks again for taking the time to share your experience and for the recommendation!

Rated 5 out of 5 stars

Simply brilliant

Simply brilliant !
So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son.
Will use again in the future.
Also, excellent customer service when we needed clarification on a few things.
Highly recommend!

10 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the amazing 5 star review!

We’re absolutely delighted to hear that Seneca has helped your son achieve such wonderful mock exam results that’s fantastic news!

We’re also really pleased that you had a positive experience with our customer service team. Supporting families as well as students is so important to us.

Thank you again for your recommendation we truly appreciate it!

Rated 5 out of 5 stars

Really good customer service and great…

Really good customer service and great online help for students.

9 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5 star review!

We’re really glad to hear you’ve had a great experience with our customer service. Helping students feel supported is really important to us so we appreciate you taking the time to share this.

Rated 5 out of 5 stars

Seneca is very efficient at supporting…

Seneca is very efficient at supporting their customers. I emailed this weekend and first thing this morning I received a message with a solution to the problem. This is much quicker than the support I’d receive from the school. Olivia Is great!!

9 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5 star review!

We’re thrilled to hear that our support team were quick and helpful. It’s always our goal to make things as smooth as possible for our users and your feedback really means a lot.

Thanks again for sharing your experience!

Rated 5 out of 5 stars

Good for learning

I find Seneca to be a very useful application in order to revise what I learnt in lessons. The tasks are nice and short with relatively easy questions. You can also add subjects to your profile which I find useful in order to keep track of what I am doing. You can also do harder questions and if you get a question wrong, they have an AI assistant called Amelia which always helps me when I am stuck. There are also funny little GIFs and animations throughout that make it a little bit more fun. Would certainly reccommend.

9 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5 star review!

We’re delighted to hear that Seneca is helping you revise and keep track of your subjects. It’s great to know that Amelia and the tasks are useful and that the GIFs make learning a bit more fun too.

Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Olivia is great at responding to any…

Olivia is great at responding to any question I have.

9 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5 star review!

We’re really glad to hear you’ve had such a positive experience and I’ll be sure to pass your kind words on to Olivia. Thanks for taking the time to share!

Rated 4 out of 5 stars

whats important is to improve and achieve goal.

my child learns in here and i saw the improvement in her so that is the reason iam giving this company 4 stars and 1 star away because i didnt experience the premium service.

thank you,
HADIA's mother

5 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 4 star review!

We’re really pleased to hear that your child is learning with Seneca and that you’ve seen a clear improvement that’s always fantastic to hear.

We understand your comment about Premium and if you’d ever like to explore those features in the future or have any questions about what’s included in the subscriptions we’d be happy to help, you can contact us at learnmore@seneca.io

Rated 5 out of 5 stars

It helps me with my learning in school and home

It helps me with my learning in school and at home my teachers also set some up for extra help

2 February 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5-star review!

We’re really glad to hear that Seneca is helping with your learning both at school and at home.

Keep up the great work and thanks so much for sharing your experience!

Rated 1 out of 5 stars

very hard to use and understand would…

very hard to use and understand would NOT recommend it

26 January 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for sharing your feedback. We’re sorry to hear you found Seneca hard to use and understand.

If you’re open to it we’d really appreciate hearing what felt confusing or difficult as this helps us improve the experience for everyone. You can email us at learnmore@seneca.io.

Rated 5 out of 5 stars

Excellent resource

My daughter has been using Seneca and it's a great supplement to her learning. Customer service was also fantastic when we forgot to cancel a subscription.

26 January 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for the 5-star review!

We’re really pleased to hear that Seneca has been a great supplement to your daughter’s learning and that our customer service team could help quickly with the subscription issue.

Thanks again for taking the time to share your experience we really appreciate it!

Rated 4 out of 5 stars

its super tuff and it does not create…

its super tuff and it does not create the same stress that educake does because it actually helps you grow as a person while educake got me pregnant

21 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 4-star review!

We’re really glad to hear you find Seneca helpful and that it supports your learning without the extra stress as that’s exactly what we aim for.

If there’s anything we can do to make your experience even better feel free to let us know at learnmore@seneca.io.

Rated 2 out of 5 stars

Not the best site to give homework off of

The way this site works is it gives you a text(s) to read then gives question based off of phrases and words in those texts. The concept is good, but the execution is bad, Not only can students just skip the texts, but they can just guess the answers, if the answer is anywhere along the lines of the starting letters, it gives you full marks, or students can click check over and over without typing anything. Skipping the homework. It rewards guessing instead of reading, I could write for hours about the faults with the site, but I refuse to waste any more minutes with this faulty site.

17 January 2026
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for taking the time to share such detailed feedback. We’re sorry to hear that Seneca hasn’t worked well for you as a homework tool.

We understand your concerns about how students interact with the content and how answers are checked. Our aim is to encourage learning and improvement. Feedback like yours is really helpful so thanks for being honest as it helps us improve the platform.

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