I placed an order and I was concerned to see some of the reviews so contacted the company to cancel. After speaking to a really helpful lady I decided to go ahead and I am so glad I did. The cakes l... See more
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I placed an order and my card was charged 3 days prior to delivery date. They apparently only ship in the area on Mon and Fri. Well come Monday there was no delivery, no tracking provided, no communi... See more
Ordered vanilla cupcakes to arrive on Tuesday 4th May, they arrived on Saturday 1st of May, apparently due to the bank holiday. Website states that they should be fine for 5 days. We tried them on... See more
The recipient was very pleased with the product, saying the cakes were excellently flavoured and a good size. Arrived as requested and good information provided by supplier. However, the top of the cu... See more
Company details
Information provided by various external sources
Freshly baked cupcakes sent to any address in the UK . Corporate orders for multiple addresses welcome any size of order from 6 to 10,000 cupcakes.
Contact info
United Kingdom
- 0330 2232 606
- sendthemcupcakes.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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2 days late
I found out my sister was to be at work when the delivery was to take place. I went online to change the delivery to her workplace from her home. This was during the time of the intense heatwave in Oxford. I live in the USA. Nowhere did it say that the order would be delayed a day due to the change in address for delivery. The cakes were not delivered the following day either due to some issue with the delivery company and neither were the cakes taken out of the van and stored in a refrigerated place for this time span. They were finally delivered to her workplace 2 days later. A little worse for wear and melted, certainly not looking their best. not sure how this impacted taste. I contacted the vendor about this and was told that the delivery company had some kind of hiccup. Oh well, lets all suffer due to the delivery company's screw up.
Delicious
Cupcakes arrived very slightly flattened, although I think this is unavoidable and not the end of the world. They did taste wonderful, however, and so I would certainly use the company again.
Easy to order
Easy to order, delivered on time, my daughter loved them!
Very easy to select the cupcakes I…
Very easy to select the cupcakes I wanted to order. Easy payment process and timely delivery. Will defenitely use them again
Fabulous!
Really good! Very affordable, lots of choice and quick delivery. Would certainly use again.
Delicious Cupcakes for a special occasion.
A great service for that special gift when you can't deliver it yourself. The cupcakes were delivered on time and were delicious. Would definitely recommend this seller.
Luxurious cupcakes delivered with no…
Luxurious cupcakes delivered with no problems. I have repeatedly sent cupcakes for birthdays and celebrations and each recipient has been delighted. 👍🏻
Ordering was easy (all the way from…
Ordering was easy (all the way from Australia) and cakes were fabulous. Daughter was very happy to have received them and said they tasted great!
Great service
Great service, easy no fuss ordering,delicious cake and reasonable price. Have already recommended!
Gluten free cupcakes
These were the gluten free cupcakes sent to my granddaughter on her 16th birthday, she said they were delicious, as did the rest of the family, Would definately send again.
Great company to do business with
Sent a cupcake selection by post to my granddaughter who had broken her arm. She was absolutely delighted. They arrived very well packaged, looked great & according to my grandchildren were totally yummy! Great company to do business with.
Great service and beautifully presented.
Brilliant service
Brilliant service, the recipients said they looked super posh and tasted great. Would I use you again ....... I should say so 😁
The cupcakes made it to their…
The cupcakes made it to their destination on time and were enjoyed by all!
I live in NZ and sent some to my…
I live in NZ and sent some to my boyfriend in Cheltenham UK this was the only place I could find with only a days notice. Delivery was awesome got there exact on time and my boyfriend says the cupcakes were lush. I’m grateful, cause I couldn’t be there for his birthday! Thank you
A disappointment!!
The cakes were delivered a day late which was irritating. The items were then found to be battered as though they had been carried upside down. The weather was very hot so a lot of the cream was stuck to the packaging. The overall appearance bore no resemblance to the pictures on line. I was later told I should have taken photos however it was tò late. Whereas the cakes had been intended for the office, they had been very much enjoyed by children who Didn't Mind them being a mess. This is why I gave 2 stars rather than the minimum score which is all they really deserved. The order was definitely not worth the money but this was largely because of DPD who sent it, upside down, all around the country., and not in a refrigerated van.
Excellent choices and easy to.use The…
Excellent choices and easy to.use The hardest part was choosing which cupcakes I wanted. The cakes were gorgeous. I was advised on the tracking.....even able to put special delivery instructions
I will deffinately use this company again. !!!
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