I needed to buy things in Japan and figured out I couldn’t have those send directly to me, so I found this service that had good reviews and used it. They were so kind to also help me with a second pu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy step by step process of sending parcels. Japanese adress is already with copy-paste function which speeds up purcheses for me. Every delivery was always on time, never missed an item. Definitly r... See more
Company replied
My recent purchase of a pair of shoes from an online retailer in Japan was delivered via Sendon to me in Singapore. The process was straight forward and upon delivery of the goods to Sendon, I w... See more
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Was concerned after reading some reviews about similar services, but really wanted a few items only local to Japan until next year. Took a chance and set up an address. As the items became available... See more
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Company details
Written by the company
Sendon.com provides international forwarding services by receiving items purchased by customers from Japanese e-commerce sites such as Mercari, Yahoo! Auctions, Rakuten, Amazon Japan, Yahoo Shopping, and Rakuma at our warehouse in Japan, then securely and reliably shipping them overseas. We handle a wide variety of products including anime goods, fashion, electronics, car parts, baby products, and more. With careful packaging and smooth international shipping, many customers trust Sendon.com for a safe and convenient service. Our key strengths include: Accepting shipments from all major Japanese online stores Transparent and fair pricing Multilingual customer support Secure packing and reliable international delivery Sendon.com takes full responsibility to deliver your important items safely. Supporting your shopping from Japan to anywhere in the world.
Contact info
2-15-18 Ainokawa, 2720143, Ichikawa, Japan
- support@sendon.com
- sendon.com
4.6
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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People also looked at
Incentive discount for good customer
I like that the company's concept is honest and helpful to customer. If the company is possible, I need more "Discount".
13 April 2025
Reply from Sendon.com
Hello
Thank you for feedback.
We campaigns from time to time. Currently, we have student and refer a friend discounts. Please check our website and news for this information regarding any discounts. Thank you.
Reply from Sendon.com
Hello
Thank you for your feedback.
We are glad that you had a great experience.
Excellent services!!
3 April 2025
Reply from Sendon.com
Hello
Thank you for your reply.
We are glad that you like our services.
Intuitive and Responsive
The website was easy to use, updates were prompt. The repackaging was done up well too. All in all, a very helpful service.
28 March 2025
Reply from Sendon.com
Hello
Thank you for your feedback. We are glad to hear that everything was to your satisfaction.
My experience was great
My experience was great! The help support was pretty fast and the package was sent without any problems!
13 March 2025
Reply from Sendon.com
Hello
Thank you for the great feedback. We hope you have more great experiences to come.
Reliable and Useful Service
They were always quick to respond to my questions and provided the service I wanted at a reasonable price. I definitely recommend it.
26 March 2025
Reply from Sendon.com
Hello
Thank you for your reply.
We are grateful that you enjoyed our services.
Buy product from everywhere
Everything is great and we love this site from nepal
1 April 2025
Unprompted review
Reply from Sendon.com
Hello
Thank you for your feedback. We are happy that you love our services.
Outstanding Service
What really makes Sendon.com an amazing company.
1. Communication is great. You are notified every step of the way about your items.
2. Professional and friendly service.
3. Timely response is all your questions.
4. Several options in protecting your items for shipment.
5. Several options in shipping methods.
There are so many great things that are exceptionally wonderful about Sendon.com. If you haven’t tried them out, I highly recommend them.
26 March 2025
Reply from Sendon.com
Hello
Thank you for your feedback we appreciate it. We are glad that you had a wonderful experience, and hope to see you again soon.
I had a seamless experience with…
I had a seamless experience with Sendon! They were very helpful in keeping track of the parcel and updating me after I forgot to put my user ID in the address... I have recommended Sendon to my friends!
14 March 2025
Reply from Sendon.com
Hello
Thank you for your reply. We are happy that you had such a great experience.
Great Service
Communication was very good, website was easy to understand and the shipping was prompt and in good condition. Will be using this service for future purchases.
7 March 2025
Reply from Sendon.com
Hello
Thank you very much for your comment. We are glad that you had such a great experience.
Reply from Sendon.com
Hello
Thank you for your feedback. We really appreciate it.
Reply from Sendon.com
Hello
Thank you for your feedback. We really appreciate it.
Reply from Sendon.com
Hello
Thank you for your feedback. We really appreciate it.
Sendon is very reliable
I am newly joined member so am not familiar with the procedures, the support staff are very responsive and explain every step in a simple way so I can understand and arrange myself efficiently. It took quickly from Japan into Hong Kong and the package was wrapped in a nice box. I will recommend Sendon to anyone who wants to ship items from Japan.
21 February 2025
Reply from Sendon.com
Hello
Thank you very much for your beautiful comment.
We really appreciate your thoughts, and are glad you had such a great experience. We hope to see you again.
Delivery was very fast and the whole…
Delivery was very fast and the whole process was very clear and efficient, with clear information and notifications. Very reliable service. Thank you.
21 February 2025
Reply from Sendon.com
Hello
Thank you for your feedback. We really appreciate it.
Perfect in every way
Perfect in every way. I was a little concerned as a first-time user, but I need not have worried. Very satisfied.
20 February 2025
Reply from Sendon.com
Hello
Thank you for your feedback.
We appreciate that you had a good experience as a first time user.
Easy and seamless.
Granted I have not received my package yet but everything seems to be on schedule! It turned out to be a very easy and seamless process that in the beginning seemed daunting. They were very responsive with any questions I had along the way to help guide me through. Overall great service 5/5!
20 February 2025
Reply from Sendon.com
Hello
Thank you for your response.
You can check your package status on your Sendon account. we provide the tracking information there. Your package should be arriving soon. Thank you.
Reply from Sendon.com
Hello
We are glad to hear that and look forward to sending you more packages.
My experience was very great!
5 February 2025
Reply from Sendon.com
Hello
Thank you for your feedback. We are glad you had such a great experience.
5/5! Trustworthy, Fast, and Great Handling!
5/5! I could not be happier with the whole experience. Everything was packaged perfectly and it even came earlier than I expected! So thankful for this service!
2 February 2025
Reply from Sendon.com
Hello
Thank you for your feedback. We are glad you had such a great experience.
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