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After my online purchase, I was offered a $15 or $20 instant rebate. This did not occur because I was in Canada. I spent over 30 minutes on the phone with customer service only to be told rebate would not be applied.

Terrible experience. Delivered after Mother’s Day despite having been ordered 4 days in advance and scheduled for 2 days ahead. Never again!

The beautiful fresh flower arrangement was delivered the day before Mother's Day, as requested. My mother was delighted with the arrangement as the majority of colors were her favorites, as intended and described on the web-site, supplied and delivered by a local florist!

Large selection to choose from. I was told the flowers were beautiful. They arrived on time. Very Pleased

Ridiculously expensive 80$ for mere 5 Balloons

Cannot paste photo here but is available

Ordered flowers for mother’s day which was on sunday. They were supposed to arrive on saturday. When they still hadn’t arrived by sunday, I called and was told they would be delivered in 1 to 2 hours. When that didn’t happen I called again and was then told they couldn’t be delivered till tuesday. I canceled the order and I asked for my money back but I had to be assertive about it because they tried to offer me just 30% off. They eventually agreed to give me my money back and said the order was canceled but then on tuesday my mom received a dozen dead roses.

I ordered flowers as I always do for my mom on Mother's Day and this is the only time I have used this company and the only time the flowers never arrived. Do not use this service. It is TERRIBLE! I have had to call 5 times to track down the flowers and was "guaranteed" delivery multiple times. The flowers never arrived. They were meant to arrive on Saturday and now it is Wednesday. When I complained about bad customer service a few days ago, the guy argued with me that it was not. WTH? The calls seem to be in another country and with representatives who are at home with crying kids in the background. I would not care if I got my delivery, but an added vote of bad customer service. Today, since my "guaranteed" delivery never occurred I asked for a full refund and there was a lot of push back. We will see if they actually refund me. DO NOT recommend. Once I get my money back I will block this website forever more. So awful!

I wish I would have read the reviews before ordering from here!!!!!! What a mess and RUDE customer service, said she was a supervisor, even worse!!!! My order to my mom was to be delivered yesterday. Only to find out it was not, so I had to call them to clarify Something. She wanted to know everything about me, I can respect due process, but this was just awful. 10 minutes back and forth with no explanation for the call. Finally, it seemed there was no issue no questions. She wanted to Cancel the order because I would not tell her the name of my bank! So why were they not delivered? Do Not Order from here!!!!! Buyer Beware!!!!!! Rude!!!!!

Same Mother's Day delivery delay as all the others here. Was still not delivered for 4 days. Finally asked for a refund with their 100% satisfaction guarantee. Hmmm, hopefully I'll get it. Wish I took the time to check reviews before ordering. Don't order from this service!! I never will again.

Ordered a nice bouquet for Mother's day to be delivered on the leading Saturday. I got sent an email that Saturday night saying they would not be delivered until Monday and when my mother informed me that they still had not arrived, we attempted to contact customer support, which is located in India and struggled to get the order sorted. I will not be going through this website ever again, always support local florists.

Don't purchase from this company. It works like grub hub except they don't deliver what you ordered. They contract with local flower shops/ florists (mine was Safeway!) however they don't advertise this detail. I only found out because my mom said the flowers had a tag on the card from Safeway. I ordered a beautiful magenta succulent flower arrangement for my mom for Mother's day. However, it was not at all what she received. I will give them credit that the flowers were beautiful, fresh, and on time. However, I should have gotten what I ordered, esp. for the price I paid.

I called their customer service and was offered an 8 buck refund " for my trouble." 🙄. I told the agent that I felt scammed and he said, " trust me, this is not a scam." Like they'd tell me if it were 🤣🫠. Don't give them your money...false advertising!

Ordered and paid for flowers on the 9th for guaranteed delivery on the 10th. No delivery, no call.
I called on the 11th, at 830am. I was told they would call the florist and guaranteed delivery in a few hours. As of 9pm, No delivery no call. I called them again and was told the order would be sent to another florist for delivery tomorrow. "They were busy today".
The purpose of delivery prior to the holiday is to avoid being TO BUSY.
My mother should never feel forgotten on Mothers Day because they were to busy to provide the service they guaranteed TWICE!

Ordered flowers on the 8th to be delivered on Sat. the 10th. They were not delivered until almost 8pm on Mothers Day Sunday the 11th after multiple calls to company. Difficult to deal with customer service due to fact that no one speaks clear English. Flowers came from local grocery store not a florist shop and did not look like picture and had damage. Do not recommend. Find another company.

I’m apparently one of many people on here whose Mother’s Day delivery never arrived. Fortunately, I was able to get a refund, but jeez… you would think they could at least let you know that the florist isn’t able to fill the order. We ordered these a week in advance with confirmation and an expected delivery time given. Was tracking this all day until we finally picked up the phone and called them at 9pm. Seriously though, thanks a lot for screwing up my mom’s Mother’s Day gift.

I wish I had read all of the bad reviews before ordering. We had the worst experience possible. We ordered Mother's Day flowers that never showed up. First, the company claimed they were delivered. Then they admitted that the original florist didn't deliver and the order was re-assigned to a different florist. But it was too late for delivery. So no flowers for Mom!

Ordered flowers for Mothers Day delivery. As of 4pm on Mothers Day they still had not delivered. Customer service could have cared less. They stated “they were doing their best”. Never could get a straight answer as to whether the delivery was going to be made. They offered me a 20% gift card. Why would I want a gift card from them when they could not even delivery a full price order. Never again.

Would rate 0. Ordered flowers on May 6th to be delivered on May 10th. We’re not able to even process the order. Poor tracking. Poor communication.

Don’t trust this company to deliver! Their website states “Satisfaction Guaranteed” but I’m not sure how anyone would be satisfied if they don’t deliver on the day they say they will. Flowers were ordered 1 week in advance. Requested to be delivered the day before Mother’s Day supposedly by 6:00 PM but we’re not. I called customer service and was advised they would be delivered by 8:00 but never arrived. Called again on Mother’s Day and was advised they could be delivered as late as 6:00 PM. I asked for a refund & outsourced representative advised I would receive an email for confirmation but I did not. I asked for a confirmation number and the representative hung up on me. Disappointing experience.

They never delivered the chocolates I also ordered. Also most of the flowers already fell of their stems after only 2 days after receivingthem. Very disappointed and it ruined my mom's special day.

I am deeply disappointed and heartbroken. I ordered flowers to be delivered on May 10th—Mother’s Day weekend—for someone I consider a mother, as I have not been able to give flowers to my own mom in over 20 years since her passing. This gesture meant everything to me. The delay completely missed the significance and timing of the occasion, and no rescheduled delivery can make up for that emotional loss. While I appreciate the refund of the same-day fee, it doesn’t restore what was taken from this deeply personal moment. I hope more care is taken in the future, especially around such emotionally meaningful dates.