Dear Send a bear. Thank you for giving me the opportunity to review your product and service. I believe appreciation is fundamental and often gets lost in the hustle and bustle of life. I needed a p... See more
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Perfect, a very special and sentimental gift for my sister to treasure. Clear voice recording sound when squeezing the teddy. Speedy delivery even when opted for standard. £15 cheaper than build a b... See more
I wanted to send a bear internationally and Jon very kindly helped me figure out shipping costs and directed me on how to go about processing my order! The fact that Send A Bear has the option to uplo... See more
Super fast delivery which I didn’t expect and was the best surprise just when I needed it. Voice record option has brought me so much comfort after losing my dog 2 months ago had a recording of his br... See more
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Company details
Written by the company
Send a stuffed animal anywhere in the UK with free delivery. Personalise your bear and really make them your own. Clothing, scents and sounds available and you can even record your own greeting or upload voicemails or sounds to play inside the bear.
Contact info
United Kingdom
- sendabear.co.uk
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Excellent customer service
Excellent customer service, so friendly and helpful. My order was processed in no time and the tracking was very helpful as this bear was a gift. The quality of the product, including the audio, is top notch. Benjamin bear is extremely soft and snuggly and the recipient is delighted.
Good product
Good product, however i paid for next day delivery and got it 3 days later
I was so impressed by my bear
I was so impressed by my bear. They even replaced my voice note when it didn't upload properly with no extra charge and sent instructions how to put it in the bear. Customer service was outstanding and quick delivery.
Great purchase!
I purchased this bear from the USA and sent it to my dad in England. The delivery was great and he loves the bear! Would definitely recommend. Also added the voice memo. Super easy and sounds great.
Another briliant purchase from…
Another briliant purchase from Send-A-bear! As usual the process was easy and smooth! Customer Service was excellent!! This is my 3rd Shortcake the Bear that I have purchased and as usual they LOVED it! Sound is crystal clear, and Shortcake is soft and cuddly! Absolutely love this company and will be back again!
It was fast delivery
It was fast delivery, very well packaged and made, my own voice in the teddy bears tummy was clear to hear. Could be a bit louder but overall the quality of the bear is amazing! Well worth the money! Would Order agian and recommend to others.
Very pleased with product
Very satisfied with the product, and the quality of the product. Thr staff were very prompt and efficient with communication and answering queries. The quality of the bear is well worth paying for and I would highly recommend the company to other people.
The BEST!
It's PERFECT!!! This was a surprise present for my hubby and he absolutely, loved it! He was ever so happy with it!😊
Sentimental gify
Perfect! It came very quick and was exactly what we were wanting, a very sentimental gift that we will cherish
Pink bears
I ordered 2 bears with my late sisters heartbeat for me and my mum. They're absolutely perfect. Couldn't recommend the company enough
A huge thankyou young men.
We can gauerntee this company will go to the enth degree to help a customer. The products are absolutely high quality as so is there dedication to do a great service. The company pulled out all the stops for us to get our Forget Me, Not Army Clothed and says "I love you Bye" taken from a video of our beloved angel Steve. A huge thankyou for your understanding and care to get it right.
Lovely present idea
I’ve not been with this company before but I really love the soft toys! I bought one for my husband for Father’s Day with my little boy saying love you daddy. It’s not a 100% match to the recording it sounds slightly muffled but you can hear it. Thank you ever so much
Hearing my late Dads voice singing in a…
Hearing my late Dads voice singing in a bear is priceless. His memory lives on.

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