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See what reviewers are saying

Rated 5 out of 5 stars

We had a great experience with everyone at Semper. From the start of our journey with Semper Jenna was so supportive and understanding and gave us the time to get settled in. Herself and her team were... See more

Company replied

Rated 5 out of 5 stars

The important part of any partnership is the support team. With a long standing relationship with Semper and knowing if you need help, support or training , Semper has always been there for us and hel... See more

Company replied

Rated 4 out of 5 stars

Backup support of Semper is really good in that help is available and support to address issues. The reservation system works well but in the stock control side...we have had issues...which we hope... See more

Rated 5 out of 5 stars

I've been with Semper through various businesses over the years since 2010 and the innovation from the team as well as the caring ear for the industry is just something remarkable. They're always open... See more

Company replied

Company details

  1. Software Company
  2. Business and IT Consulting Agency
  3. Business to Business Service
  4. Cloud Computing Service
  5. Event Technology Service
  6. Software Vendor

Written by the company

With over 25 years of industry experience, Semper is a flexible, easy-to-use, cloud-based hospitality management system designed for independent hoteliers managing diverse properties, with or without multiple revenue streams. Tailored to support a wide range of properties—from boutique B&Bs and Guesthouses to luxury safari lodges and larger hotels—Semper’s modular platform brings together Reservations, Point of Sale, stock control, event management and more into one streamlined system. Connecting hotels to over 1,000 OTAs and featuring dynamic rate management tools that can increase room revenue by up to 20%, Semper offers a powerful yet simple way to maximise bookings and profits. With a personalised booking engine, agent portal, channel manager, and guest-focused tools, Semper enables hoteliers to create a fully integrated technology setup without complexity and the need for multiple providers. By automating routine tasks, integrating payments and accounting, and centralising control across multiple departments, Semper saves time and cuts operational costs. It also enhances the guest experience through automated check-in/out, guest profiling, and up-selling opportunities. Backed by a global team of hospitality experts providing 24/7 support, Semper combines intuitive software with genuine human assistance whenever you need it. With a proven presence across three continents, Semper offers a refreshing alternative for hoteliers seeking a reliable, affordable solution that truly delivers - freeing them from overpriced, under performing systems. Choose Semper. Book a Demo today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 4 out of 5 stars

Accounting

The accounting system is easy to use. The integration from Semper to Sage is great.

15 January 2025
Semper logo

Reply from Semper

Thank you for your feedback, Werner! We are glad to hear that the accounting system is easy to use and that the integration with Sage is working well for you.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Service Excellence

Efficient service on my query/problem

15 January 2025
Semper logo

Reply from Semper

Thank you, Lynette, for your feedback! We are pleased to hear that we could efficiently resolve your query.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Stock Taking

By asking help if necessary and help me to know everything alone then I can show and help my colleagues be well trained. Witsand NR is a good company with the help with Semper. I'm very proud of Sempre

15 January 2025
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Reply from Semper

Thank you, Teboho, for your feedback! We are glad to hear that Semper has been helpful in your training process and that you are proud to be part of the team. Your dedication to helping your colleagues is inspiring!
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Semper has an amazing team that is…

Semper has an amazing team that is always helpful, supportive and always resolves the problem and teaches you in the process, which I love!
Christian from Semper support team assisted me and he is the most friendly person and resolved my problem asap. I would give him 10 STAR every time:)

15 January 2025
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Reply from Semper

Thank you, Kirstie, for your kind words! We are thrilled to hear that our team, and Christian in particular, has been so helpful and supportive. Your 5-star rating means a lot to us!
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Semper assistance

After reaching out for assistance, Belinda Richter provided excellent support and offered additional options to run reports with clearer information. She was incredibly helpful and made the process much easier.

14 January 2025
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Reply from Semper

Thank you, Lana, for your feedback! We are glad to hear that Belinda was able to provide excellent support and make the process easier for you. We will be sure to pass along your kind words to her.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Semper is so user friendly

Semper is so user friendly, training on it is easy too to familiarize your self with.
Support is always willing to help with whatever the query is and very patient too; mainly Zizipho as I personally worked with her.
I would recommend it for any establishment.

14 January 2025
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Reply from Semper

Thank you, Piet, for your wonderful feedback! We are delighted to hear that Semper is user-friendly and that Zizipho provided such helpful and patient support. We appreciate your recommendation!
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Excellent…

I have been working with Semper since 2007. It was always a pleasure dealing with them and their support is efficient and fast. They are also always willing to listen and learn if there are any suggestions you have to make. I will miss working with them.

13 January 2025
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Reply from Semper

Thank you, Fida, for your long-time trust and feedback! We are grateful for the opportunity to have worked with you since 2007 and are glad to hear that our support has consistently met your needs.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Christian was very helpful and showed…

Christian was very helpful and showed me the steps so I could understand how to change rates.

14 January 2025
Semper logo

Reply from Semper

Thank you, Alison, for your feedback! We are glad to hear that Christian was helpful and took the time to guide you through the steps.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Most well rounded PMS

I've been with Semper through various businesses over the years since 2010 and the innovation from the team as well as the caring ear for the industry is just something remarkable. They're always open to listen to their clients and endeavors to fulfill their requests through updates to the system. A class service across the board and probably the most user friendly PMS out there.

14 January 2025
Semper logo

Reply from Semper

Thank you, JP, for your continued trust and kind words! We are thrilled to hear that you have experienced such positive innovation and service over the years. Your satisfaction and feedback are what drive us to continually improve.
Kind regards,
The Semper Team

Rated 3 out of 5 stars

Great Customer Support

The System is easy to use and support is always available to assist 24/7

I was assisted by Zizipho, She was the best. in just one minute she manage to sort all my problems,

She was friendly, she is like a teacher, whatever she is explaining, you understand and you also learn.

I really appreciate your assistance was the best MS Zizipho, thank you.

13 January 2025
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Reply from Semper

Thank you for your feedback! We are thrilled to hear that Zizipho provided such excellent support and that her friendly and clear explanations helped you resolve everything quickly. We truly appreciate your kind words.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Christian immediately noticed what the…

Christian immediately noticed what the issue was and had a solution

14 January 2025
Semper logo

Reply from Semper

Thank you for your feedback! We are glad to hear that Christian was quick to identify the issue and provide a solution.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Christian was very helpful.• It was…

Christian was very helpful.• It was easy to learn

14 January 2025
Semper logo

Reply from Semper

Thank you for your feedback! We are glad to hear that Christian was helpful and that the process was easy to learn.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Helpful and friendly

The support staff at Semper are always helpful and friendly and are willing to escalate issues when they cannot immediately solve them on the phone - which doesn't happen often - they do take every problem, big or small, seriously and are patient when providing step by step assistance.

13 January 2025
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Reply from Semper

Thank you, Abigail, for your thoughtful feedback! We are glad to hear that our support team is always helpful, patient, and committed to resolving any issues you face. Your satisfaction is our priority.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Great service.

Great service.
Christian is a very helpful person, I request for him all the time as he understands and guides a person through every problem you have, and how to fix it.

13 January 2025
Semper logo

Reply from Semper

Thank you for your feedback! We are thrilled to hear that Christian has been such a great help and provides clear guidance. We will be sure to pass along your appreciation to him.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

I LOVE Semper

Have been using Semper for years and I love that they are always coming up with new innovative features. Their support is also amazing!!

13 January 2025
Semper logo

Reply from Semper

Thank you, Lisa, for your continued support and kind words! We are so glad to hear that you love the innovative features and that our support team has been consistently helpful.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Semper Support is excellent

Semper Support is excellent. Always helpful and friendly.

13 January 2025
Semper logo

Reply from Semper

Thank you for your feedback, Calvyn! We are glad to hear that our support team has consistently been helpful and friendly.
Kind regards,
The Semper Team

Rated 5 out of 5 stars

The Best ....

The important part of any partnership is the support team. With a long standing relationship with Semper and knowing if you need help, support or training , Semper has always been there for us and helped us upskill and train staff from our local community. Thank you Brandon ... for your patience and support. You have been an important part of the changes and training over the last 2 years. Leanne Gammon Lodge Manager ... The Fernery Lodge and Spa

1 January 2025
Unprompted review
Semper logo

Reply from Semper

Hi Leanne,
Thank you for your kind words! We are honored to support you and your team at The Fernery Lodge and Spa. Brandon will be so pleased to hear his efforts have made a difference.
We value our partnership and look forward to continuing this journey together!
Kind regards,
The Semper Team

Rated 5 out of 5 stars

Outstanding service

Christian Stoltz is a real asset - he was very understanding, supportive, professional, patient, kind and definitely knows what customer service is.

He gave me all the options until I was completely satisfied.

Thank you so much for his help and support, I was very impressed with his service given.

Kind regards,
Zelda
Vida Nova Retreat

9 January 2025
Semper logo

Reply from Semper

Hi Zelda,
Thank you for your kind words! We are so glad Christian could assist you so professionally and supportively.
Kind regards,
The Semper Team

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