sellusyourguitar.co.uk Reviews 730

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their friendly, knowledgeable, and professional approach, making interactions very pleasant. The service is consistently described as excellent, efficient, and hassle-free, whether buying or selling guitars. People are particularly impressed with the competitive and fair pricing offered for both purchases and trade-ins, along with the accurate descriptions of product quality. However, some customers also noted occasional issues, such as a guitar not having the desired tone or a valuation not being provided directly. A few other people also felt that the offer for their guitar was less than what they might have achieved by selling it themselves, and there was one instance where a guitar was sold to another customer before a prior arrangement could be finalized.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the condition and accuracy... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient experiences from... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as wonderful, friendly, and... See more

Price

Customers consistently express satisfaction with the pricing, often finding competitive and fair deals. Many... See more

Quality

Customers consistently note positive experiences with quality, often describing products as being in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve never even contemplated buying a guitar online before (I’ve always been adamant I wanted to feel the neck, setup, hear it obviously lol!!) but I need not have worried. This company is fantastic!... See more

Rated 5 out of 5 stars

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and t... See more

Rated 5 out of 5 stars

Ordered my Fender Stratocaster HSH together with a Fender hard case on Saturday and it arrived extremely well packaged this morning. Guitar and case are like new and just as described by SUYG. This ha... See more

Rated 5 out of 5 stars

A pleasure to buy from, all my questions were answered very quickly, guitar arrived very well packed and on time by the courier they used. the companies staff informed me of a " minor " problem they... See more


Company details

  1. Musical Instrument Store

Written by the company

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Contact info

4.9

Excellent

TrustScore 5 out of 5

730 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. They received my guitar and made payment immediately without any delays. Very professional, transparent, and easy to deal with. Highly recommended for anyone selling a second-hand guitar.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Communication from the start of the…

Communication from the start of the buying process has been great. Quick to reply to any queries and very helpful. Clear instructions provided on how the buying process works and speedy delivery of packing to ship my guitar. Happy with the price offered and the service

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service throughout from initial appraisal to guidance with sale and remittance of sale proceeds. Would highly recommend "Sell Us Your Guitar" to anybody selling - or buying- a second hand guitar.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Company...Great deal

What a great company to deal with.......bought a Bass off them and got PX on a couple of items. Brilliant service, was lucky enough to go to the warehouse and deal face to face. Really friendly and knowledgeable.
Great deal, stock is unbelievable.
I'll be back for more!!!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! Was offered a great price within a few hours of submitting my photos. Once agreed upon, packaging was sent next day, collection arranged for the date I wanted and cash was in my account the day after. No fuss at all and couldn't recommend more.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Ace company, great people

Ace company. Easy and enjoyable process especially for those of us in the sticks. Very fair deal for my part ex for a scarce guitar they had I've wanted for ages.
Stellar comms.
Already keeping an eye on their eBay listings for another gem I'm after.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Simple process from contact through to sale. Packaging provided and instructions clear. Money transferred on the dot. Will definitely recommend

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Very genuine firm

Very genuine firm.
Sold three guitars to sell us your guitar and they have been excellent each time. Paid exactly what they promised and very quickly. Wouldn’t hesitate to sell to them again. Really good firm. Thank you.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful all round

Wonderful all round. If you want your guitar repaired or you want to buy a decent second hand guitar, this is the place to go. The staff are very skilled, helpful and friendly. Top marks for everything.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

I found sellusyourguitar.co.uk via Google.

I found sellusyourguitar.co.uk via a random Google search and can only say how delighted I am to have found it.
The whole process from initial application to receiving the money in my account was like clockwork.
The packaging materials were excellent and arrived within a couple of days following my acceptance of the offer and the money was in my account within 4 days (2 of which were a weekend).
Great service, well done!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from everyone in…

Fantastic service from everyone in Ashton Under Lyne. Absolutely over the moon with my Gibson J200 studio acoustic guitar, which is already been put to use and being enjoyed. The team were brilliant, after initially coming across it on EBay I was able to negotiate and was more than happy with the eventual offer, which I accepted and to me was a fair market price for such a lovely instrument. Its condition was comprehensively detailed by their in house luthier in great detail, so no shocks with the war damage when it arrived. Despatch was immediate and the guitar well packaged.
I will definitely be scanning their official website next time I need a new axe now I know where to find them.
A1 service from a good honest online seller is my verdict and anyone wanting a good market price for a second hand guitar should definitely take a look.
Thanks again 👍

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended for easy sales

I've sold 5 guitars to sell us your guitar over the last couple of years.

Each sale has been straightforward, the prices were reasonable and there was no change in price offered once they inspected the guitars.

I use their boxes which makes things easy and mean you can ship guitars with or without a case as the boxes accomodate both. They are also generous with the tape and bubble wrap that comes in the box which is reassuring.

Their communications are also really good, you get quick quotes and replies to your emails and all the staff are nice to deal with.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

"First class"

First class service from these guys. They offer the best value for money for your equipment without low balling like some other "bigger name shops" so you feel everyone gets a good deal all round.
Money was received there and the. So no waiting around for it to turn up.
The guitars they stock in are really nice too. I'll definitely be back!
Great job guys keep it up

1 November 2025
Unprompted review
Rated 5 out of 5 stars

2000 fender jazz bass usa

I recieved the drop off packaging for the guitar in 2 days , i packaged up the guitar and dropped it off 5pm 28th Oct recieved an email at 10:30 hours on 29th Oct saying guitar had been recieved and payment had been processed, the agreed price was in my bank within the hour
A really good hassle free service +++++
Thanks Barry

29 October 2025
Unprompted review

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