Sellpy Reviews 

2,094
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I used to love shopping second hand IRL, but it's harder and harder to find good shops. Sellpy is the new way to shop for me - while staying sustainable. Also helpful for a wardrobe declutter. So easy... See more

Rated 5 out of 5 stars

Great shop, ordered a bunch of items for very cheap. One of them was damaged, so I was immediately reimbursed.

Rated 3 out of 5 stars

I'm really happy about the clothes I bought, they matched perfectly the description and I really think it is a good idea to send everything in one package so it's better for the planet but I was disap... See more

Company replied

Rated 1 out of 5 stars

HORRIBLE COMPANY - DONT USE THEM!!!! They literally steal from you. I sent 3 bags full of good quality clothes and they are or giving them away for no reason, or letting them till the very end and cha... See more

Company replied

Company details

  1. Second Hand Store
  2. Flea Market
  3. Online Marketplace
  4. Thrift Store
  5. Used Clothing Store
  6. Vintage Clothing Store

Written by the company

Sellpy rend la seconde main simple. En facilitant l'achat et la vente, nous permettons à un plus grand nombre de personnes de choisir la seconde main et aidons des millions d'articles à trouver une nouvelle vie chaque année. Vous vendez ? Il vous suffit de glisser vos articles dans un sac Sellpy. Nous nous occupons du tri, des photos, de l'estimation des prix et de la mise en vente. Une fois l'article vendu, nous gérons la livraison, la communication avec l'acheteur et les paiements. Vous achetez ? Shoppez parmi une sélection abordable de marques adorées et d'articles de qualité contrôlée, provenant de milliers de vendeurs, le tout en une seule commande et un seul colis. Chaque pièce est vérifiée à la main et bénéficie d'une politique de retour de 30 jours.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4-star
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Asks customers to review

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4.0

All reviews

(2,094)

580 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Great team. Excellent work.
Very clean. Shipped quickly.
Thanks.

13 June 2024
Sellpy logo

Reply from Sellpy

Thank you for your order 💙

Rated 1 out of 5 stars
Sellpy logo

Reply from Sellpy

Hello and sorry to learn about your delayed order. You can always check on its status through the tracking link displayed on your order page - or contact our Customer Service who will be happy to help 💙

Rated 1 out of 5 stars

They didn't deliver on time and I'm…

They didn't deliver on time and I'm still waiting. If it's not arriving I'm cancelling the order

5 June 2024
Sellpy logo

Reply from Sellpy

Hello and sorry to learn about your delayed delivery. You can always check on its status through the order page on your account, but our Customer Service is here to help if needed 💙

Rated 5 out of 5 stars

Amazing service

I’m
So happy for my purchase. It brought back a lot of beautiful memories when I used the perfume. The delivery was not long but if it was free, it would’ve been perfect. Half the price of the product was for delivery charges

4 June 2024
Sellpy logo

Reply from Sellpy

Thank you for your order, we are so happy to read your experience 💙

Rated 5 out of 5 stars

Perfect

Perfect ! just perfect.

25 May 2024
Sellpy logo

Reply from Sellpy

Thank you for your order and review 💙

Rated 1 out of 5 stars

Just don’t

Sent wrong size (6 sizes too big), and are unreachable. There’s an option to return item, but it’s expensive and you have to pay for the freight yourself.

26 May 2024
Sellpy logo

Reply from Sellpy

Hello and thank you for your order ! If the sizing was not the same as the one in the description, you can select the return reason 'The item does not match the description' and the return will be free :)

Rated 5 out of 5 stars

Perfect

Perfect
Article conforme malgré 1 ou 2 tâches

25 May 2024
Sellpy logo

Reply from Sellpy

Merci pour votre commande et compréhension 💙

Rated 5 out of 5 stars

Extra

Extra! Thanks!

23 May 2024
Sellpy logo

Reply from Sellpy

Thank you for your order 💙

Rated 5 out of 5 stars

choice and buy sleepy

hELLO,

Every thing ok. I'm very very satisfied. Very good initiative to convert used things to sell. I hope your choie successful.

Best regards.

A.B.

18 May 2024
Sellpy logo

Reply from Sellpy

Thank you for your order 💙

Rated 3 out of 5 stars

Several items did not match the…

Several items did not match the conditions described, and not clear how much time the reclamation will take or what it will result in.
Otherwise good overall, except the expensive return fee.

11 May 2024
Sellpy logo

Reply from Sellpy

Hello and thank you for choosing Sellpy. We currently are treating claims within 3 days and you should be updated by email. You can also check the status of your claim on the order page in your Sellpy account. The return is free if the description did not match the item ! Do not hesitate to reach out to our Customer Service if you need help 💙

Rated 3 out of 5 stars

It came on time but the quality is…

It came on time but the quality is quite poor . Fair enough for the pricing

13 May 2024
Sellpy logo

Reply from Sellpy

Hello and thank you for choosing Sellpy ! Sorry to learn your item did not meet your expectation. If the description did not match the condition of the item, or if you do not want to keep it, you can return items for 30 days. Just visit the order page on your Sellpy account and click on "Retour/Réclamation" before selecting the reason. Please do not hesitate to reach out to our Customer Service if you need help 💙

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