SellMyTimeshareNOW Reviews 415

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the service for its efficiency and ease, often highlighting the smooth transaction process. The staff is frequently commended for being professional, helpful, and communicative, providing excellent customer service by keeping people informed and addressing their queries. Many consumers appreciate the straightforward approach and the support received throughout their dealings with the company. However, some people were dissatisfied with the communication, describing it as appalling or slow, especially after initial payments. A few other people also felt that the pricing and payment structures were unclear or led to unexpected costs, with some customers feeling that the services did not meet their expectations regarding the desired outcomes.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Price

Users describe ambiguous interactions with price. Many reviewers express dissatisfaction, citing hidden fees,... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and responsiveness.... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express frustration, citing hidden charges,... See more

Based on these reviews

Rated 4 out of 5 stars

This was the first time we purchased a property with this company. All went fairly smoothly and there was good communication between them and us. The estimated time it took from beginning to closing w... See more

Company replied

Rated 5 out of 5 stars

SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY larg... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend. I was skeptical at first, but after having my timeshare sit for years and not do anything aside me paying the annoying yearly maintenance fee, I decided to just trust and bit... See more

Company replied

Rated 5 out of 5 stars

Maintenance Fee Protection Program: We are very satisfied with this scheme. We live in Scotland and we were totally ignorant regarding this type of scheme. However on joining our Agent whom we deal... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Since 2003, SellMyTimeshareNow has been the most trusted timeshare resale and rental company in the industry. We drive real results, making life easier for timeshare owners just like you.


Contact info

4.0

Great

TrustScore 4 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My husband and myself had a wonderful experience with Sell My timeshare Now

My husband and myself had a wonderful experience working with "Sell My Timeshare Now". What they told us from the get go was spot on. We bought a timeshare at a great price and the closing process was positive and timely. If we buy another timeshare we will definitely purchase from them again.

20 April 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for taking the time to leave your review, and congratulations on your new Marriott Vacation Club Destinations ownership, Patty and Ray!

We’re thrilled to hear that you and your husband had such a smooth and positive experience with SellMyTimeshareNow. It’s especially great to know that our team delivered exactly what was promised and that your purchase and closing process met your expectations.

We truly appreciate your trust in us and are honored to have been part of this exciting milestone. If you ever decide to expand your vacation ownership portfolio, we’ll be here and ready to help again.

Enjoy your new ownership and all the amazing vacations ahead!

Rated 5 out of 5 stars

Very professional and informed

Very professional and guiding our every step. Never experienced any pressure to buy merely a willingness to help. Made the transaction seem effortless.

16 April 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, and congratulations on your purchase at Hilton Grand Vacations Club at Tuscany Village, Daryl! We’re thrilled to hear that your experience was smooth, professional, and pressure-free—that’s exactly what we strive for.

Our team is dedicated to guiding clients every step of the way, so it’s wonderful to know we made the process feel effortless for you. We truly appreciate you choosing SellMyTimeshareNow and look forward to being of assistance again in the future. Enjoy your new timeshare and all the memories to come!

Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME & MONEY. FRAUD!

Do not waste your time. THIS IS FRAUD! My mother was going to try to sell her timeshare -she paid the upfront cost and then tried cancelling the same day (they promise free cancellation within 10 days). They DID NOT honour this and have been giving her the run around via email and phone. DO NOT WASTE YOUR MONEY. They give FAKE VALUATIONS to lure you into paying the upfront cost, and then do not give money back.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Upfront Fees with No Results

Upfront Fees with No Results after months of advertising. The company doesn’t really market your timeshare, you have to. If you want your ad to be at the top of the listings you have to keep emailing customer service to change the price. If someone is eyeing your timeshare and they keep see in the price change doesn’t say much for the integrity of the site.
Over-promising Value: SMTN agents provide inflated estimates for the resale value of your timeshares to secure the listing, only to suggest lowering the price to near zero later.
Poor Communication After Payment. Never heard from anyone for updates, but, what is there to update - nothing! Your ad gets posted on a webpage with hundreds of other listings, that’s it! I canceled my listing after almost a year on the site. I asked for a refund of some sort but was told I was after the 10 DAY period. Who sells a timeshare in 10 days? 1 do not recommend this company

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Satisfaction at last

Once I found the right price SMTN did a superb job processing my sale. i feared a complicaed situation with the time share compamy but SMTN resolved everything without complications. I am grateful tp them for relieving me of this financial burden.

30 March 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on the successful sale of your Grand Solmar Land’s End Resort & Spa timeshare, Charles! We’re so glad to hear that once you found the right price, SellMyTimeshareNow was able to step in and handle the process smoothly.

It’s especially rewarding to know that what initially felt like a complicated situation with the timeshare company was resolved without any issues. Helping clients navigate those concerns and reach a stress-free outcome is exactly what we strive for.

Thank you for trusting SellMyTimeshareNow to guide you through your sale, and we’re grateful we could help relieve that financial burden. Wishing you all the best moving forward!

Rated 1 out of 5 stars

No confidence that I will get my 3k back. Don’t do this!

They made big promises and told me that they will sell my timeshare. However, I have no confidence that that will happen. All they do is list your Timeshare and they already have your money so they’re not motivated to sell it. I have been this satisfied with their service. I would do not recommend anyone use this company to sell their timeshare. All they’re going to do is take your $3000 and put it in there pocket. they are very friendly and answered the phone when you call but just hear the same response every time as your price of your timeshare goes down. I should’ve listened to other people and just use my Timeshare rather than give it away.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

They are efficient

They are efficient, trustworthy, reliable, making things easier for me to sell. I appreciate the service.

11 December 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, Elizabeth! Congratulations on the successful sale of your Royal Sands timeshare—we’re thrilled we could be part of that journey with you.

It means a lot to hear that you found our team efficient, trustworthy, and reliable. Our goal is always to make the process as smooth and stress-free as possible, so we’re glad we could deliver that experience for you.

Thank you again for choosing SellMyTimeshareNow. We truly appreciate your trust and wish you all the best moving forward!

Rated 1 out of 5 stars

Contracted with SMTN Loyalty for 6 years…

Contracted with SMTN Loyalty for 6years in 2024 for maintenance fee refunds. They refuse the annual renewal in 2026. Over 2 years their communication is appalling. The don't respond or don't answer the question.I Formally Complained asking for a specific reason for early termination. No reason given.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

It is worth the wait

The process does take 3 to 4 months to complete after I put my initial deposit so the 120 days was worth the wait the Resort is awesome the food great and the hospitality is amazing. So glad I bought through SMTN

1 April 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your very first timeshare purchase, Vernell—what an exciting milestone! We’re thrilled to hear how much you love the Holiday Inn Club Vacations experience and the incredible value you found at Desert Club Resort. It’s wonderful to know that the welcoming people and memorable vacation atmosphere made such a strong impression.

Thank you for choosing to work with SellMyTimeshareNow. We’re honored to have been part of your journey and are so glad we could help you secure a deal you’re excited about. Wishing you many amazing vacations and unforgettable moments ahead!

Rated 5 out of 5 stars

Timeshare Sold

My husband and I signed up with SMTN to sell our Timeshare. After maybe 8 months there was a buyer. SMTN handles all the paperwork and it was done. No more bills.

1 February 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations to you and your husband on successfully selling your Hilton Grand Vacations Club on Paradise timeshare, Elizabeth—what a great achievement! We're so pleased to hear that the process was smooth and that everything, from finding a buyer to handling the paperwork, was managed seamlessly for you.

Thank you for choosing to work with SellMyTimeshareNow. We truly appreciate your trust in us and are glad we could make your experience simple and stress-free. Wishing you both all the best moving forward!

Rated 1 out of 5 stars

A scam in its purest form

This is a scam in its purest form. They are EXTREMELY skilled at marketing their services. When, after a while, they receive criticism for failing to deliver on their promises, they send a boilerplate response. It’s impossible to take legal action against them—they simply have too much legal muscle behind them, which an individual doesn’t have. They exaggerate their offers, promise too much, and deliver too little.

I expect to receive a standard response to this, just as so many others have, but that doesn’t change the fact that everyone should stay as far away from this company as possible.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

So far

So far, after almost 6 months, I have reduced the price they recommended by 80% and still have not one inquiry. Thay seriously overvalued my timeshare and led me to believe that they could actually sell it........

27 March 2026
Unprompted review
Rated 5 out of 5 stars

How to sell your Timeshare a company you can trust!

I was pleasantly surprised how smoothly selling my timeshare went. I had been an owner since 1987! I had many companies call me and wanted me to pay to sell my timeshare. I had NO out of pocket expenses and received my check as promised after the deed was transferred by my old timeshare company Silver Seas Beach club. Thanks for selling my timeshare!

23 March 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review, Steve! We’re truly grateful you chose us to help with the sale of your timeshare. Congratulations on successfully selling your Silver Seas Beach Club ownership after so many years—that’s a big milestone!

We’re thrilled to hear the process went smoothly. It was an absolute pleasure working with you, and we wish you all the best in this next chapter!

Rated 5 out of 5 stars

Top notch experience

My husband saw the SMTN listing of a prime unit in Aruba for a great price that we honestly thought was a scam. When contacted, the advisor gave a lot of pertinent information but said that the unit was on hold and under tentative contract. He said that we would be contacted in 5 days should the other party not execute a deal. In the meantime, we reached out to the resort to confirm the unit and the maintenance fees. Everything aligned with our information from SMTN. We ultimately executed our sale transaction through SMTN, and similar to other real estate transactions we have undergone, everything was professionally done, excellent legal documentation, transparent and above board. SMTN’s communications and customer service couldn’t have been more timely and accurate. Even as the resort took more than the 90 days to finalize the transfer and title process, SMTN stayed in touch with us, provided reminders and support to secure and finalize the deal. We are very happy with every aspect of our experience with SMTN.

28 November 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your purchase at Divi Aruba Phoenix Beach Resort, Mignon and Allen! What an exciting investment in a beautiful destination—we’re thrilled for you and your husband.

Thank you so much for sharing your experience and for trusting SellMyTimeshareNow throughout the process. We understand that making a purchase like this can feel uncertain at first, especially when a deal seems almost too good to be true. It’s wonderful to hear that our team was able to provide the information, transparency, and reassurance you needed every step of the way.

We’re especially glad that our communication, professionalism, and ongoing support helped make your transaction smooth—even with the extended timeline from the resort. Ensuring our clients feel confident and informed from start to finish is always our top priority.

Thank you again for choosing to work with us. We hope you create many unforgettable memories in Aruba for years to come!

Rated 5 out of 5 stars

The sale was very smooth

The sale was very smooth - no problems. We were kept informed during the process. We received our money when promised

26 December 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you, Carol and John, for taking the time to share your experience! We truly appreciate your kind words.

Congratulations on the successful sale of your King's Land by Hilton Grand Vacations Club timeshare! We're so glad to hear the process was smooth, communication was consistent, and that everything was completed as promised.

Thank you for choosing SellMyTimeshareNow—we’re grateful we could assist you every step of the way. Wishing you all the best!

Rated 2 out of 5 stars

No Response to Buyer's Messages

I tried contacting them about buying a timeshare four times, two different ways, and never was able to speak with anyone about buying a timeshare. So, we aren't buying one. Too bad for those sellers who would really like to sell.

5 March 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

We sincerely apologize for your experience and appreciate you bringing this to our attention. We strive to respond to all inquiries in a timely manner and regret that we were unable to connect with you.

Unfortunately, due to the limited contact information provided through Trustpilot, we’re unable to reach out to you directly. We understand you mentioned attempting to contact us through two different methods, and we’re very sorry those attempts were unsuccessful.

If you’re still interested, we’d be happy to assist you. Did you try reaching us at 877-884-9577? Our team is available and ready to help with any questions you may have.

Thank you again for your feedback—it helps us improve our communication and service.

Rated 5 out of 5 stars

Great company to work with

We had a good experience with your company in the sale of our villa preferred. Things were handled professionally and communication was great. We were informed frequently as to the steps in the process and status of the transaction. We were pleased with the smoothness of the whole process.

Debbie and Cal Noorda

6 January 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you so much for your kind words, and congratulations on the successful sale of your Villa Preferred Access Club, Debbie!

We’re delighted to hear that you had a positive experience with SellMyTimeshareNow and that our team’s communication and professionalism met your expectations. Keeping you informed and ensuring a smooth, seamless process from start to finish is always our goal, so it’s wonderful to know we delivered on that for you.

We truly appreciate you choosing us to assist with your sale, and we wish you all the best moving forward!

Rated 5 out of 5 stars

SMTN promised AND delivered

SMTN actually did what their ads promised - we had purchased a desirable timeshare in WDC through Hilton Grand Vacations. They provided little to no help-in fact basically asking us to pay a VERY large sum for them to buy it back. SMTN took it, and the transaction was easy to accomplish.

17 February 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on the successful sale of your ownership at The District by Hilton Club, Susan! We know how important it is to find the right solution when your vacation needs change, and we’re so glad we could help make that happen.

Thank you for choosing SellMyTimeshareNow and for sharing your experience. Hearing that we delivered on what we promise truly means a great deal to our team. Our goal is always to provide a straightforward, professional process, and we’re happy to know your transaction was smooth and easy to accomplish.

We appreciate the trust you placed in us to handle your sale, and we’re grateful for the opportunity to assist you. If we can ever help you again in the future, please don’t hesitate to reach out.

Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

5-Star Review

5-Star Review - Smooth and Professional Experience (Again!)

We had such a great experience purchasing West 57th through “Sell My Timeshare Now” that we came back to buy The District, and once again, they delivered.

The entire process was straightforward and easy. They emailed all the transfer documents, along with a helpful checklist to make sure we didn’t miss anything. That made a big difference and kept everything organized and stress-free.

One helpful tip for future buyers: you will need a notary for the transfer documents. We went to a local UPS Store that had a notary on staff, and it only cost a few dollars, and we were able to send the paperwork out from there.

For payment, they allowed us to put part of the deposit on a credit card (which was processed first), but the remaining balance needed to be sent via cashier’s check. Everything was clearly explained upfront, so there were no surprises.

What really stood out was their communication. After each stage of the process, they sent a status update so we always knew exactly where things stood, and an estimate on how long it would be until the next step. The longest step we experienced was HGVC processing the transfer, which took maybe 10 days. The other steps moved along fairly quickly.

Overall, another excellent experience. Professional, organized, and highly communicative. We would absolutely work with them again.
-Darrell

23 February 2026
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Thank you for taking the time to leave your review and congratulations on your purchase at The District by Hilton Club, Darrell! What an exciting addition to your ownership portfolio — and we’re truly honored that you chose to work with SellMyTimeshareNow once again.

It means so much to us that after your great experience purchasing The West 57th, you came back to purchase The District as well. Repeat clients are the highest compliment we can receive, and we’re thrilled that the process was smooth, organized, and stress-free from start to finish.

Thank you also for sharing such helpful insights for future buyers — especially your tip about using a notary at a local UPS Store. That kind of firsthand advice is invaluable and will certainly help others feel more prepared and confident.

We’re especially glad our communication and step-by-step updates stood out to you. Keeping our clients informed at every stage — even during transfer processing with HGVC — is something we prioritize, and it’s wonderful to hear that it made a difference in your experience.

We truly appreciate your trust and your continued partnership. If we can ever assist you again in the future, we’ll be here and happy to help.

Rated 5 out of 5 stars

The process was seamless

The process was seamless. When we purchased our timeshare through Sell My Timeshare Now, the seller didn't use their stay for 2025. We were given an option to use it or wait, which meant the sale wouldn't go through until after (which was about 4 months). Sell My Timeshare Now was spot on the "Time" once the seller returned and the timeshare was transferred to us. Thank you TEAM!

25 April 2025
Unprompted review
SellMyTimeshareNOW logo

Reply from SellMyTimeshareNOW

Congratulations on your new ownership at Grand Solmar Land's End Resort and Spa, Gina! What an incredible destination to call your home away from home.
Thank you so much for taking the time to share your experience and for choosing SellMyTimeshareNow for your purchase. We’re thrilled to hear that the process felt seamless from start to finish.
We’re especially glad the timing and options regarding the seller’s 2025 usage worked out clearly and smoothly for you. Situations like that require careful coordination, and it’s wonderful to know our team delivered exactly as promised once the seller returned and the transfer was completed. Being “spot on” with timelines is something we take pride in!
On behalf of the entire team, thank you again for your trust and kind words. We hope you enjoy many unforgettable vacations at Grand Solmar Land’s End Resort and Spa — and we’ll be here anytime you need us in the future.
Warmest congratulations and happy travels!

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