SellMySewingMachine Reviews 

161
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the process of selling items is exceptionally smooth, featuring quick responses and prompt payments deposited directly into their bank accounts. People also appreciate the convenient home collection service arranged through Royal Mail, which makes the entire transaction effortless from start to finish. Some reviewers were not happy with communication gaps, mentioning instances of delayed replies or a complete lack of response to their initial inquiries. A few consumers also noted a slight lack of updates once the items were collected, wishing they had received timely notifications confirming the safe arrival of their goods.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the seamless, quick, and... See more

Payment

Customers expressed great satisfaction regarding the payment process, frequently highlighting that funds were... See more

Response time

Reviewers mention positive feedback about response time, frequently praising the quick replies to their... See more

User experience

Consumers find user experience to be positive, highlighting that the whole transaction is remarkably smooth,... See more

Delivery service

Users describe satisfaction with the delivery service, noting that couriers are prompt on selected dates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, simple and effortless experience! Quick and great offer for my old sewing machine. Detailed explanations of how to package the item! Collection made so easy with everything organised and sorte... See more

Company replied

Rated 5 out of 5 stars

Have tried to contact this company several times. The phone number is invalid. Sent pictures, emails etc, to get a quote, as per the website, but no-one ever responds. Do they actually exi... See more

Company replied

Rated 5 out of 5 stars

Emails were answered quickly, photos submitted by me and an acceptable offer made. I was given a date for collection and the name and number of the courier, who liaised well regarding pick up time, he... See more

Company replied

Rated 5 out of 5 stars

What a super option this is! When I stumbled on Sell My Sewing Machine, I was worried it was all too good to ge true, but read through the reviews and decided to make contact. I'm so glad I did!... See more


Company details

  1. Sewing Machine Store

Written by the company

We cover the whole of the UK Fast money, free collection! We buy individual sewing machines, collections, part-collections, antique, vintage and new! All makes and models: Singer, Bernina, Pfaff, Brother, Juki, Janome, Frister & Rossmann, New Home, Necchi, Elna and many more... We also buy sewing machine cabinets and other sewing-related items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(161)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication

Good communication. Collection was on time and no delay with the payment.

26 November 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you so much for your review.
We’re delighted you were happy with the service and overall experience.
All the best, and thank you again.

Rated 5 out of 5 stars

Great service

Great service, quick collection and payment. Would recommend

22 November 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for taking the time to leave such lovely feedback.
We always aim to keep the process simple, fair, and efficient, so it is great to hear this was your experience.

We truly appreciate your recommendation and hope to help again in the future.

Rated 5 out of 5 stars

Sewing Machine Sale

The entire experience of selling my sewing machine was reassuringly very straightforward. From my initial enquiry online, to receipt of quotation by email, to collection of the sewing machine by tracked by Royal Mail parcels organised by Ashley at SellMySewingMachine, to money transfer to my nominated account, everything went as planned leaving me most satisfied.

20 November 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your kind review.
We’re really pleased the process was smooth and easy for you.
We truly appreciate your support.

Rated 5 out of 5 stars

Great service

Great service, speedy and cash deposited within 48 hours as promised, it was a Sunday too! Will deffo use them again should I need to sell an old machine.

19 November 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you so much for your review.
We’re delighted you were happy with the service and overall experience.
All the best, and thank you again.

Rated 1 out of 5 stars

Just never responded - twice

I’ve contacted SellMySewingMachine twice via their contact form - once several months ago and then again a few days ago - and they have never responded. I have an old machine to get get rid of - I don’t expect any money just wanted it to be of use to someone as it was my Mother’s machine - but will now have no option but to go to the tip. It would just have been nice to get a response either way; or even an acknowledgement of receipt of details.

12 November 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your review and for considering Sell My Sewing Machine.
We do send an automatic message if we’re not able to make an offer, so I’m very sorry if you didn’t receive this. Sometimes emails can be filtered or missed.
If you’d like, you’re very welcome to resend the details, and I’ll personally take a look.

Rated 5 out of 5 stars

Excellent experience

After a small hiccup in communications at the start, I was offered a fair price for my machine and sent instructions for its collection. Everything happened as stated- the machine was collected on a Friday and arrived on the Saturday, with the money appearing in my account on the Monday morning- I couldn’t have asked for more.

27 October 2025
Rated 5 out of 5 stars

Very helpful people

Have tried to contact this company several times. The phone number is invalid. Sent pictures, emails etc, to get a quote, as per the website, but no-one ever responds.

Do they actually exist and, if so, how do you contact them?

Update 1 - Details have now been resent by email following your prompt response to this review. Thank you, we look forward to hearing from you.

Update 2 - Have already had a further response to our request to sell our machine. Even though they do not deal with Singer "treadle" machines, it was good to find that out quickly, along with some useful advice about what we can do next.
Happy to update the rating based on the responsiveness, once we had overcome the initial communication problem.
Thank you.

2 November 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Hi there — I’m really sorry for the frustration.

We are very much active, and every submission does receive a reply or an automated message to confirm whether we’re interested or not.

Please resend your photos via the website form so I can pick it up right away. Also, please check your junk/spam folder in case our acknowledgement landed there.

Thanks for flagging this — I’ll make sure you get a proper quote.
Sell My Sewing Machine

Rated 4 out of 5 stars

Efficient service

Efficient service, slight delay in payment but was paid after I emailed.

28 October 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your feedback and for selling your machine with us. I am sorry for the slight delay in your payment after you emailed. This is not the standard we aim for. We have tightened our payment process to ensure future transfers go out promptly once items are checked in.

If you need anything else, reply to this message and we will help right away.

Ashley
Sell My Sewing Machine

Rated 5 out of 5 stars

Five Star Service

Great communication. Very easy to sell. They pick it up which was fantastic. Recycling made easy with a cash bonus. Paid as soon as received. Can't fault them.

31 October 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine! We really appreciate you taking the time to share your experience and for trusting us with your machine. Your feedback helps us keep improving our service.

Rated 5 out of 5 stars

Excellent Hassle-Free & Speedy Service!

Everything was done by email. I just took a photo of my machine and sent it in by email. They offered me a price almost immediately. I accepted the price, gave them my address and details. The Royal Mail collected the sewing machine at the specified time with a prepaid tracked sticker. The money is already in my bank. Someone else is using my sewing machine. I am so happy that it is no longer gathering dust. Thank You for such a brilliant service and smooth operation.

27 October 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thanks so much for using Sell My Sewing Machine. We truly value your support and it’s great to know our service met your expectations. Every machine we rehome helps reduce waste and give sewing machines a new life — so thank you for being part of that!

Rated 5 out of 5 stars

Good Service

Clear instructions and prompt payment

22 October 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for selling your machine through us. We really appreciate your trust and are glad to have been part of finding it a new home. Your feedback means a lot and helps us continue improving.

Rated 5 out of 5 stars

So glad I used Sell My Sewing Machine…

So glad I used Sell My Sewing Machine to sell my sewing machine. They were professional all the way through with clear instructions. I received the money in my bank account within a few days of sending my machine to them.

24 October 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine! We really appreciate you taking the time to share your experience and for trusting us with your machine. Your feedback helps us keep improving our service.

Rated 5 out of 5 stars

Amazing service

Amazing service! Got quoted for my sewing machines and the next day they got my sewing machines and I had my money the same day !! So impressed thank you

24 October 2025
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for selling your machine through us. We really appreciate your trust and are glad to have been part of finding it a new home. Your feedback means a lot and helps us continue improving.

Rated 5 out of 5 stars

Helpful efficient service

Helpful efficient service. Glad to have my machine repurposed and not part of landfill.

22 October 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thanks so much for using Sell My Sewing Machine. We truly value your support and it’s great to know our service met your expectations. Every machine we rehome helps reduce waste and give sewing machines a new life — so thank you for being part of that!

Rated 5 out of 5 stars

What a great service!

What a great service!
Very quick process from initial quote request to payment!
Excellent service would highly recommend to anyone looking to sell a machine.

17 October 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine! We really appreciate you taking the time to share your experience and for trusting us with your machine. Your feedback helps us keep improving our service.

Rated 5 out of 5 stars

Great! Very convenient

Easy to use service. Did everything exactly as they said they would! Very convenient and would use again ⭐️⭐️⭐️⭐️⭐️

12 October 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for selling your machine through us. We really appreciate your trust and are glad to have been part of finding it a new home. Your feedback means a lot and helps us continue improving.

Rated 5 out of 5 stars

Easy and very quick.

11 October 2025
SellMySewingMachine logo

Reply from SellMySewingMachine

Thanks so much for using Sell My Sewing Machine. We truly value your support and it’s great to know our service met your expectations. Every machine we rehome helps reduce waste and give sewing machines a new life — so thank you for being part of that!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look