Always a little dubious about using new companies online, but no need in this instance. What they quoted is what they paid. Great communication and customer service. If you have an old phone you n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very efficient speedy service, placed the seller order on Thursday, received the label next day. Arrived with them on Saturday and they checked and payment confirmed same day. It wasn't a big nam... See more
Honestly, im beyond satisfied with their service. They've been sooo quick and efficient. They offered better rates compared to other companies e.g. mazuma mobile. They sent me the money a couple of... See more
I’ve been stung by so many of these phone recyclers, but I’ve no fault on this occasion. Really great service where you can choose to have a courier pick up your device for you. Really quick turnar... See more
Company details
Written by the company
We encourage the recycling of unwanted devices by offering a cash incentive for the recycling of unwanted electronic waste. Our mission is to prevent recyclable waste ending up in landfill, whilst also presenting the possibility of those less fortunate a chance to own electronics that they would usually be unable to afford. We offer cash price for unwanted mobile phones. We pay very competitive for used mobile phone. We also buy broken devices. Mobile Phone Recycling.
Contact info
Unit 2, UB2 4AY, Southall, United Kingdom
- 03301331312
- contact@sellmyphone.org
- sellmyphone.org
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Was very nervous about selling…
Was very nervous about selling iPhone 16 pro max online fearful of scams on eBay and potential to be scammed by companies offering to buy. I came across this site from a selling comparison website and even after a bit of research was still apprehensive given some negative reviews. Still I felt this was the safer option and took precautions like taking photos of packed phone and imei and sent Royal Mail special delivery.
In the end I had absolutely nothing to worry about. I sent the phone Thursday 9th at a post office. It was delivered Friday 10th at 10am. I received a confirmation email before midday to say they had received and within a couple of hours another email to say it was accepted and they were paying me the full estimated value. At 17.30 they sent another email saying the payment had been approved and was waiting a final check with account dept and to expect funds within 14 hours Monday- Friday. To my surprise the funds were in my bank at 07.30 Saturday morning.
Excellent service, very quick payment and fantastic communication.
Would highly recommended. Thank you very much for a great experience. Credit to the company 👍
10 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Super fast delivery of the return…
Super fast delivery of the return package within a day of sending my device i was paid out the same day .... will defo use again
10 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Never used this site before and would…
Never used this site before and would fully recommend. I was a bit worried as sending a phone through the post but communication was great and I was clear of each stage of the process and received the funds quoted the next day as promised, would recommend.
8 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Quick and paid the price quoted
8 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Very happy with my experience with sell…
Very happy with my experience with sell my phone picked my phone up on the Monday had my money in my bank on Thursday great service highly recommend
1 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Excellent communication and service
Excellent communication and service
Full prompt payment
Trustworthy
7 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Impressed
Paid what was indicated. Quick payment and hassle-free transaction. Highly recommend!
Music magpie was offering £10. Sell my phone offered and paid £67!
31 March 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Had a great experience selling my…
Had a great experience selling my phone. The process was smooth and I received payment the same day, which was very impressive. The customer service was exceptional,friendly, professional, and efficient throughout. I would highly recommend them and will definitely continue to do business with them in the fu
27 March 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Best company I have used I had a issue…
Best company I have used I had a issue with someone hacking my email and changing all my details but they resolved it very quickly - had my funds within a day and price they quoted - highly recommend
2 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Fantastic service from start to finish…
Fantastic service from start to finish I'll definitely use them again
2 April 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Perfect experience
Perfect experience. Phone sent Friday. Money sent Saturday. No hassle. No random questions or 'its not as expected' rubbish. 100% recommend
28 March 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
It is not same day payment
It is not same day payment, I sold my iPhone 17 Pro max and still haven't received the payment it has been 2 days, so it is not same day payment. Customer service is also non existent. I would know just like my device back. I only sold the phone because of the promise of next day delivery
24 March 2026
Unprompted review
Complete Con Artists
WARNING: Do not use this site they are complete con artists.
I sent my phone to them and gave an accurate description of the condition of my phone. I was told I would receive £45 but when they received my phone they offered me £5. I asked for my phone back and they have now said (after a week) that I would have to pay the cost of postage. I complained but guess what no one has come back to me!
25 March 2026
Unprompted review
Reply from sellmyphone.org
Hello,
Thank you for your review.
We are sorry to hear that you feel dissatisfied and would like to clarify the situation to avoid any misunderstanding.
The original quote of £35 not £45, was based on the condition selected at the time of placing the order. Upon inspection, the device was found to have a broken screen, which places it in a different category. As such, a revised offer of £5 was issued in line with our grading criteria.
In terms of timelines, your device was received on Saturday, 21st March, and processed on the next working day in accordance with our procedures. The return process details were sent to you on 25th March at 09:57 AM. Your follow up email was received after office hours at 18:11, and we responded promptly on the next working day at 10:04 AM. We would like to reassure you that your query was not ignored at any stage.We also shared supporting images and a clear explanation of the condition with you for full transparency.
Regarding return fees, this is clearly outlined in our Terms and Conditions. Where a device is received in a condition different from that declared and the price is revised, return costs may apply. It clearly states on MoneySuperMarket that Return fees may apply.
We are committed to maintaining a fair, transparent, and consistent process for all customers, and we trust the above clarifies the position.
kind Regards,
SMP Team
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Fabulous service
20 March 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
Extremely impressed with Sellmyphone.org
So impressed with the swift and straightforward service I received. Would definitely recommend using Sellmyohine.org
19 March 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
efficient quick to receive postage pack…
efficient quick to receive postage pack and quick payment
18 March 2026
Reply from sellmyphone.org
Hello,
Thank you for taking the time to leave us such a positive review. We truly appreciate your kind words and are delighted to hear that you had a good experience with our service.
Kind regards,
SMP Team
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