World of Books - Sell Your Books Reviews 

96,847
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 11,815 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the overall user experience to be very easy and straightforward, from scanning items to the shipping process. Many people appreciated the quick and efficient payment system, with funds often received promptly after items were checked. The service is frequently described as excellent, providing a convenient way to declutter and sell unwanted books. However, some customers also noted concerns regarding product condition assessments and payment discrepancies. Reviewers occasionally reported that items they considered perfect were rejected or undervalued, leading to lower payments than expected. There were also instances where people did not receive full payment for all sent items, or experienced delays in receiving their funds.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many finding the process of selling books easy and... See more

User experience

People report positive experiences with user experience, finding the process of selling books easy, smooth,... See more

Payment

Consumers find payment to be positive, with many reviewers praising the quick and easy process of receiving... See more

Service

Customers had positive experiences with service, often describing it as good, great, and excellent. Reviewers... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to ship the items out without any issues. The checks came on time as promised. The site should allow people to print multiple labels if they need it because something can happen to the... See more

Rated 5 out of 5 stars

Being able to fill small boxes that I am able to handle & still have a good check $ come through is wonderful! Also your willingness to send small checks helps me tremendously to make ends meet. ( by... See more

Rated 5 out of 5 stars

Very easy to use, very straightforward and impressively accurate scanning process! I was surprised at the value some of the books had, it was more than I expected! I do keep my books in excellent cond... See more

Rated 5 out of 5 stars

Well there wasn't any hassle getting paid and it is quick considering having to do the FedEx thing. All in all, 5 stars, though I sent brand new movies so I'm not sure if it's always gonna be as easy... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(96,847)

10,879 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straightforward process

Straightforward process! Collection from you doorstep, money in your account in few days ! Good for house clearing!
Also very effective as you scan the book and see how much you get for it !

22 July 2026
Rated 1 out of 5 stars

4 attempts to receive the book I paid for

I ordered a book about cosmology directly from WoB, and they sent me a bridgerton cookbook instead. I contacted them for a correct replacement. They sent another copy of the cookbook. I raised it again. They sent me a third copy of the cookbook, despite assurances from the two live chat agents that I would receive the book I ordered. I'm yet to receive whichever book they're sending me at the fourth attempt, but I think I can guess what I'll receive. I eventually got a refund, which to be fair, was processed and returned to my bank within a few minutes of raising a complaint. I've also had similar issues with their eBay listings.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Old Books = New Money!

Very easy to use, very straightforward and impressively accurate scanning process! I was surprised at the value some of the books had, it was more than I expected! I do keep my books in excellent condition, I know they do check the books quality after arrival and this can impact your price, but I did not experience any cuts. The shipping was fast, the money landed in my bank around 10 days after sending which is really quick in my opinion, and I'm glad my books will get a good new home!

15 July 2026
Rated 5 out of 5 stars

The process was easy

The process was easy. Payment was quick. I was completely happy with some of the offers given for some books so I didn't end up trading them.

22 July 2026
Rated 1 out of 5 stars

Very disappointed

We always make a point to buy our books from WOB, however new to selling. We used the app scanned our books and placed each in the box individually then sealed and posted the same day. Pretty straightforward, however on receipt of the books, was told several were not present. All the higher priced items may I add. Now it if I had packed the box on my own I might had second guessed myself, but there were three of us and the breakfast bar was empty when we finished and we no longer have the books! These were all GCSE textbooks and noted as popular on your website, so you either scam people out of paying for the highest priced books or require better quality assurance. We’ll be selling our remaining books on FB marketplace or EBay. My advice if you plan to sell with them would be to record or take a picture of your box with books in ahead of closing it! Very disappointing!

22 July 2026
Rated 1 out of 5 stars

Too slow

Too slow. Last month started checking items money paid into PayPal next day. Now taking 3 extra days to check items. And last Friday were checking items and 6 days later still no money. Its a very big piss take. After my next books I'm closing down account.

13 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look