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SelectQuote Reviews 17,064

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and pleasant demeanor, often highlighting their patience and ability to answer all questions thoroughly. Many people appreciate the exceptional customer service, noting that representatives are understanding, professional, and make them feel valued. The service provided is frequently described as outstanding, with consumers finding the process easy and efficient, often recommending it to others. However, some customers also noted issues with contact, including receiving misleading information about insurance types and experiencing very long phone calls with multiple transfers. A few other people also felt that the company made unsolicited calls, even after requests to be removed from their lists, and some were disappointed with the benefits received.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the agents for being... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending it to others due to its... See more

User experience

Customers generally report positive experiences with the user experience, often feeling informed and... See more

Customer communications

Consumers find contact to be ambiguous, with some reviewers reporting positive experiences with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was great because you answered all of my questions and more. Most of the agents are very knowledgeable and generally want to help. Anyone that I know that needs help in the future with c... See more

Company replied

Rated 5 out of 5 stars

KIRK Kincade is AMAZING at his profession, knowledgeable, and a delight to work with, he’s kind and helpful in all he does it’s a pleasure to work with him I’m very appreciative of his ability and att... See more

Company replied

Rated 5 out of 5 stars

very easy to communicate with Alonya bates. she was amazing at explanations. We look forward to working with her in the future and have referred friends.

Company replied

Rated 5 out of 5 stars

Great client relations. The advisors I spoke with was intuitive about finding what I needed. They listened to what I had to say. They discussed my new plan with me. They broke it down in a manner so... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

NO ONE BEATS SELECT QUOTE

Select Quote got me a great Medicare Advantage plan in 2020. Over the years, my plan changed and I lost or had benefits reduced. I called Select Quote again, they found me another plan, for less money and better benefits, and now I will get more money on my Social Security check because my plan cost is less. Way to go
SELECT QUOTE

20 May 2026
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Reply from SelectQuote

We are so pleased to hear we could help you find a better plan with improved benefits and cost savings! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Healthcare benefits

They help you get the right benefits that you need for your health insurance coverage plan

21 May 2026
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Reply from SelectQuote

We are glad to hear you received the information needed to make a decision on your health insurance.

Rated 5 out of 5 stars

Ms. Melissa McClaskey

Ms. McClaskey was very helpful and knowledgeable on the policies that were available to me. I look forward to working with her in the future on my Medical Needs.

21 May 2026
Unprompted review
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Reply from SelectQuote

We're so glad to hear about your positive experience and appreciate your kind words. We look forward to assisting you again.

Rated 5 out of 5 stars

Quick and easy and my agent was very…

Quick and easy and my agent was very knowledgeable and was able to answer all my questions.

22 May 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so glad your experience was quick and easy, and our agent could answer all your questions. We appreciate your feedback!

Rated 5 out of 5 stars

The people I spoke to were very patient…

The people I spoke to were very patient and answered my questions with respect to my lack of knowledge in the subject matter…my only complaint is that the entire phone call and process was dam close to 2 hours before I could finally hang up,, although I am pleased with the results to date,, I still feel the need to complain about something… lol… should you for any reason decide that it’s a good idea to send me bullshit emails or voice messages, please be advised that I won’t be responding with the same kindness as I currently am…. Thank you

19 May 2026
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Reply from SelectQuote

We appreciate your positive feedback regarding our team's patience and respectful assistance. We acknowledge your concern about the call duration and are actively working to streamline our processes. We also note your preference regarding future communications and will respect that.

Rated 5 out of 5 stars

We're happy.

Pleasant, patient and extremely helpful. Such an up beat personalities. Yall need to give Emma Landley a raise.

20 May 2026
SelectQuote logo

Reply from SelectQuote

Thank you for reaching out to us and letting us know you enjoyed your conversation with Emma.

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