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SelectQuote Reviews 

17,189
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting agents are patient, understanding, and provide clear explanations. The overall service is often described as outstanding, with people appreciating the personalized approach and ease of finding suitable plans. However, some customers also noted issues with contact methods, including unsolicited calls and misleading information about coverage. A few other people also felt that the process could be lengthy, involving multiple representatives and repeated identity verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting agents who are helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with the user experience, often feeling well-informed and comfortable... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding it easy to communicate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were excellent in getting me set up in a Medicare managed program to fit my needs ahead of my move to another state. They were friendly, helpful, courteous and efficient. They answered all the... See more

Company replied

Rated 5 out of 5 stars

The agent Andrew Wright was very helpful and informative in telling me everything I needed to know about this advantage plan. Even went as far as texting the whole plan advantages I would receive. I w... See more

Company replied

Rated 5 out of 5 stars

I was delaying my inquiries into an updated healthcare plan because of the perceived hassles. I feel stupid now because my conversation with my Direct Quote agent was more like talking with a friend.... See more

Company replied

Rated 5 out of 5 stars

help me fiqure out why my medical bills was costing me ,and why I was no longer receiving some benefits ,social services refused to tell me /help me after I asked several times ,I got rid of my small... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.7

All reviews

(17,189)

2,303 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience was great because you…I explained it all on the first question.

My experience was great because you answered all of my questions and more. Most of the agents are very knowledgeable and generally want to help. Anyone that I know that needs help in the future with choosing a plan I will definitely give them your number. Thank you so much. The lady that was so helpful getting me a plan her name is Morgan Durham, but the lady that called me this morning I'm sorry to say that I did not write down her name, but her and and this other young man was nice and helpful too.

27 May 2026
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Reply from SelectQuote

We are so happy to hear about your excellent experience and appreciate you sharing your positive feedback. It's wonderful to know our team was helpful and knowledgeable. We truly value your recommendation!

Rated 5 out of 5 stars

very easy to communicate with Alonya…

very easy to communicate with Alonya bates. she was amazing at explanations. We look forward to working with her in the future and have referred friends.

26 May 2026
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Reply from SelectQuote

We're so happy to hear you had such a positive experience and appreciate you referring friends. We look forward to working with you again!

Rated 5 out of 5 stars

KIRK Kincade is AMAZING at his…

KIRK Kincade is AMAZING at his profession, knowledgeable, and a delight to work with, he’s kind and helpful in all he does it’s a pleasure to work with him I’m very appreciative of his ability and attitude about helping people. Thank you KIRK KINCADE

28 May 2026
Unprompted review
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Reply from SelectQuote

We are so happy to hear about your wonderful experience! It is truly rewarding to know our team's dedication made such a positive impact. Thank you for sharing your kind words.

Rated 5 out of 5 stars

It was a very good experience.The…

It was a very good experience.The representative by talk 2 was very courteous.Kind good to talk to very informative.I think he helped me to get the most that I can get out of my policy

18 May 2026
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Reply from SelectQuote

We greatly appreciate your feedback and support.

Rated 5 out of 5 stars

Kristie was really great

Kristie was really great. She was knowledgeable, thorough and helpful.

27 May 2026
Unprompted review
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Reply from SelectQuote

We're glad our team provided such knowledgeable and helpful service. Thank you for your kind feedback.

Rated 5 out of 5 stars

Thoroughness in researching best…

Thoroughness in researching best insurance packages for my needs. Wonderful professionalism while maintaining a Friendly, genuine interest in "seeing" the client's needs and addressing concerns.

26 May 2026
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Reply from SelectQuote

We appreciate you sharing your feedback. We're glad our team provided thorough research and professional, friendly service, addressing your needs and concerns effectively.

Rated 1 out of 5 stars

I survive off social security they lied…

I survive off social security they lied and said my money won’t be touched and $185 will be taken out of my money for the health insurance I’m so pissed cause I need my money to live on I am having a baby in two months they better rectify this immediately I made the call for insurance end of April beginning of may it’s may 27th and I was also told I’d get subsidy got email now I don’t I’m so angry cause u was lied to

24 May 2026
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Reply from SelectQuote

Thank you for reaching out; we will have an agent review the notes on your account and the call.

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