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SelectQuote Reviews 

18,043
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,423 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for being exceptionally knowledgeable, patient, and friendly during consultations, making every single interaction pleasant and reassuring. Many people deeply appreciate the dedicated guidance provided when searching for and selecting the ideal healthcare plans that best fit individual medical needs and budgets. However, some customers also noted that completing the enrollment process involves answering numerous questions and can sometimes feel quite lengthy and tedious. A few reviewers additionally mentioned being transferred to multiple different representatives during phone calls, which made conversations feel unnecessarily drawn out.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found representatives to be... See more

Service

Consumers find service to be positive, highlighting how helpful, knowledgeable, and efficient representatives... See more

User experience

Customers had positive experiences with user experience, frequently noting that representatives made the... See more

Product

Reviewers mention ambiguous feedback about product while some consumers expressed gratitude for the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(18,043)

2,390 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

They have great service and followed through. Was very detailed.

5 October 2026
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Reply from SelectQuote

Thank you so much for the five-star rating. We are thrilled to hear that you experienced fantastic service and appreciated our team's thoroughness and attention to detail. Your kind words mean a lot to us!

Rated 5 out of 5 stars

easy to get information and comparision…

easy to get information and comparision quotes

5 October 2026
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Reply from SelectQuote

Thank you for taking the time to share your feedback. We are thrilled to hear that you found it simple to gather details and evaluate your options with us.

Rated 5 out of 5 stars

Keep Up The Great Customer Service...

Samantha made the process of enrolling less overwhelming!
She answered my questions along the way!
Thanks Again & Much Appreciated!

12 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear that your enrollment experience was smooth and that all of your questions were answered along the way. Thank you so much for sharing your positive feedback with us!

Rated 4 out of 5 stars

Great customer ServiceThere was a lot of info to digest

There was a lot of info to digest, but the customer service rep took the time to make sue I understood each step. I even got a number to call if I had any follow up questions after the call.

2 October 2026
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Reply from SelectQuote

We are happy to hear that our team member provided clear guidance through the detailed information. Thank you for sharing your experience, and we are glad we could offer ongoing support.

Rated 5 out of 5 stars

New Medicare Advantage Program I had tentatively chosen a new Medicare…

I had tentatively chosen a new Medicare Advantage program. I received a call from the Insurance Agent and she developed a different program which will cover my needs and save me money!

9 October 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for your positive feedback! We are happy to hear that our agent was able to find a tailored plan that meets your needs while saving you money.

Rated 5 out of 5 stars

Mr Williams was very good explaining…

Mr Williams was very good explaining all the parts of the plans to me and what I could benefit from.

9 October 2026
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Reply from SelectQuote

We're so pleased to hear that our representative took the time to clearly explain all the details of your options and highlight how they could best serve you. Thank you for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

Knowledgeable staff with the tools and…

Knowledgeable staff with the tools and resources to get you the right plan.
The entire team that I spoke with were very professional, Courteous, Kind, Patient and listened to my needs.
I have used Select Quote for several years and I will continue to have them represent my best interest with my plan needs.

9 October 2026
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Reply from SelectQuote

We are truly honored by your continued trust and loyalty over the years. It is wonderful to know that our team consistently provides the patient, respectful, and attentive service you deserve while keeping your best interests at heart. Thank you so much for taking the time to share your positive experience!

Rated 5 out of 5 stars

Grateful

Un the past 3 years, Select Quote has helped guide and inform me in obtaining the appropriate healthcare coverage for my needs. They are well-informed and helpful.

8 October 2026
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Reply from SelectQuote

We are so grateful for your continued trust over the past three years. It is wonderful to hear that our team has consistently provided knowledgeable guidance to help you secure the right healthcare coverage for your ongoing needs. Thank you for taking the time to share your positive feedback!

Rated 5 out of 5 stars

the representatives were very knowledgeable about the information that that they were presented to me

Knowledgeable representatives
The representatives were very pleasant and kind
I have and referred some people about the ins

8 October 2026
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Reply from SelectQuote

We are delighted to hear that our team members were helpful and friendly during your interaction. Thank you so much for your high rating and for recommending our coverage services to others.

Rated 5 out of 5 stars

Taylor was awesome

Taylor was awesome, patient clear in explanation of benefits! A breath of fresh air after dealing with health partners!

9 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our representative was patient and provided clear explanations about your benefits. Thank you for taking the time to share your wonderful experience!

Rated 4 out of 5 stars

Everything was easy except for having…

Everything was easy except for having to talk to 3 different people.

8 October 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed the overall process, but we regret that you had to speak with multiple team members. We are reviewing our handoff procedures to streamline our communication for future visits. Thank you for your review.

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