Select & Protect Reviews 3,025

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward process for obtaining quotes and signing up for policies. Many people appreciate the competitive and reasonable pricing, often finding it to be the best value compared to other providers, even for those with existing medical conditions. The service is consistently described as efficient, with immediate digital policy documents and clear communication. However, some customers reported difficulties with the online portal, experiencing issues with logging in, registering accounts, or receiving verification codes, which prevented them from accessing policy documents. A few other people also felt that the prices were expensive, particularly for couples with health concerns, and expressed dissatisfaction with the overall customer experience.

What people talk about most

Price

People report positive experiences with price, often highlighting fair, affordable, and competitive pricing... See more

User experience

Customers generally report a positive user experience, finding the website and application easy to navigate,... See more

Website

Reviewers mention positive feedback about the website, with many finding it easy to navigate and... See more

Service

Users describe positive interactions with service, highlighting excellent communication, fair pricing, and... See more

Value for money

Clients share positive opinions on value for money, consistently highlighting affordable pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 5 out of 5 stars

The process was simple to sign up for the full year Whole World Travel insurance. But the proof of the pudding is how they will treat me if there is a claim- hopefully I never have to claim anything... See more

Rated 5 out of 5 stars

Will definitely be going back to select and protect when I travel again. They were efficient when I wanted to change from the initial policy taken through a comparison site to allow me to lower the e... See more

Rated 5 out of 5 stars

We had to extend our travel insurance cover by a few days due to a family emergency and Tracy was brilliant at helping me do that. She had care & compassion for our situation. Will definitely use them... See more


Company details

  1. Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Had our cruise cancelled on the 27th…

Had our cruise cancelled on the 27th December due to flight cancellations and I have still not received my claim. They use AXA who are a waste of space, I get an email every two weeks asking for more information, some of which they already had in December when I first claimed. Just delay tactics!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

The process was simple to sign up

The process was simple to sign up for the full year Whole World Travel insurance.
But the proof of the pudding is how they will treat me if there is a claim- hopefully I never have to claim anything as I prefer a stress free life than chasing insurance companies, which also means something has gone wrong with my travels 😁

31 January 2026
Rated 5 out of 5 stars

Well priced cover

Easy to get cover .excellent communication on cover contract and keep us updated all the time could not fult the service price was also very competitive

23 January 2026
Unprompted review
Rated 4 out of 5 stars

Impressed come the finish

I called in and spoke to a very helpful & polite Lady, your systems were playing up, so she offered to call me back. I did not get a call. I called them back a day later. All sorted. Great cover & a good price.

27 January 2026
Rated 1 out of 5 stars

Would not use again

No documents ever sent. No email confirmation sent. Only a phone number to call if any problems. Dont even know if it was approved. Would not use again.

26 January 2026

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