Select & Protect Reviews 

3,098
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 482 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and excellent value for money, often finding policies that are more affordable than alternatives while still providing comprehensive cover. Many people also praise the user-friendly website and the straightforward process for obtaining quotes and managing their insurance, noting the efficiency and ease of setting up policies and receiving documents promptly. However, some customers also noted difficulties with the online portal, specifically mentioning problems with registering accounts, logging in, or accessing their policy documents after purchase, which led to concerns about their cover.

What people talk about most

Price

Customers had positive experiences with price, finding it to be reasonable, competitive, and offering great... See more

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease of use and... See more

Website

Customers consistently note positive experiences with the website, finding it easy to navigate and use for... See more

Service

Consumers find service to be positive, with many praising the brilliant overall service, quick responses, and... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting good coverage at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went ahead with this as covered us for existing medical conditions at a competitive price. Apply was easy, much the same as all other travel insurances. Immediate digital policy documents. I d... See more

Rated 4 out of 5 stars

Easy to select cover at reasonable cost. Paperwork swiftly provided to be able to print. Only negative said to set up password to login & access site but was system just rejected my trying to conne... See more

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 5 out of 5 stars

No fuss, just facts and simplicity, easy to navigate, no clever sales or marketing ploys. Not overpriced either. Would definately use again if the format is the same. Would definately recommend.


Company details

  1. Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,098)

467 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Impressed come the finish

I called in and spoke to a very helpful & polite Lady, your systems were playing up, so she offered to call me back. I did not get a call. I called them back a day later. All sorted. Great cover & a good price.

27 January 2026
Rated 1 out of 5 stars

Would not use again

No documents ever sent. No email confirmation sent. Only a phone number to call if any problems. Dont even know if it was approved. Would not use again.

26 January 2026
Rated 1 out of 5 stars

Never received a copy of my insurance policy …

To date I still haven’t received a copy of my insurance. Yet I’ve received an email to review. I contacted select and protect via phone and the online portal requesting a copy of my insurance documents. I still haven’t received them

23 January 2026
Rated 1 out of 5 stars

I bought travel insurance on Friday…

I bought travel insurance on Friday 23rd Jan for travel on Monday 26th Jan. I have not received my policy or any documents and cannot find a number to call, I have emailed customer service. But then I receive this feedback email…please help me

23 January 2026

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