An outstanding customer service!!!
An outstanding customer service!!!
Very quick response when you email them - and they are very very helpful!
I would never think twice bying anything from them again :)
Jan Mercebach

Reply from Sekelskifte
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At Sekelskifte, we believe in restoring and preserving the fantastic houses, apartments, and properties that the late 19th and early 20th centuries has given us. With a wide range of vintage-style, period-appropriate products, we offer you the opportunity to create and preserve a home with history. The New Renaissance, Art Nouveau, National Romanticism, and 1920s classicism influence our entire range, and our ambition is to only sell products with character, feeling, and authenticity - both online and in-store.
Västbergavägen 43, 126 30, Hägersten, Sweden
Replied to 78% of negative reviews
Typically replies within 1 week
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An outstanding customer service!!!
Very quick response when you email them - and they are very very helpful!
I would never think twice bying anything from them again :)
Jan Mercebach

Reply from Sekelskifte
Sekelskifte has great products (I mostly buy wood-stuff and hangers/knobs etc). Whenever it is possible to compare one can see that they have lower prices than for instance byggfabriken. I particularly appreciate the helpful and knowledgeable service I get at the store in Västberga. People know the history of the buildings and can guide in a friendly way

Reply from Sekelskifte

Reply from Sekelskifte
I was a bit surprised to receive a product from the brand Gabolo Fratelli, which is just a quite known Italian brand which was renamed to "Kensington". I also noticed a product stated as percelain which was just ceramic. Please just be honest about what you sell.

Reply from Sekelskifte
Super helpful service! And beautiful pieces. There's nothing better than Sekelskifte!

Reply from Sekelskifte
I ordered several "Schuhmacher Lampen" from sekelskifte and I am very happy with these lamps. As I damaged two lampshades while mounting the lamps and I lost some small spareparts, the service team could help me to get the missing/damaged parts very quickly.
Thanks to sekelskifte for the beautiful products you provide in a very good quality!

Reply from Sekelskifte
I had ordered rolls of wallpaper several months before and just now noticed that a part of the wallpaper roll had a defect (no fault of Sekelskifte). I made a notice of this to which Sekelskifte replied quickly and sent me a new roll. They were very kind and helpful, keeping me up to date. Overall their online store is excellent, they ship quickly and they offer international orders with local payment options!
Nice range of products and good customer service when any issues occurred.

Reply from Sekelskifte
Wonderful products.
The guests service is the best !
Thank you Freja

Reply from Sekelskifte
We had an excellent experience with this supplier! From start to finish, the customer service was outstanding. They were solution-oriented, responded quickly, and were always friendly and reasonable. It was a real pleasure working with them.
We ordered numerous items for our bathroom renovation, and everything arrived on time and in perfect condition. The quality of the products is exceptional as well.
Highly recommended! Keep up the great work – we’ll definitely be coming back for future projects.

Reply from Sekelskifte
What amazing customer service! They are solution-oriented, respond quickly, and are very reasonable and friendly. A great experience! Moreover, the products are of excellent quality. Keep up the great work!
We ordered so many things for our bathroom renovation and the customer service has been amazing! We had a small issue with the toilet that was delivered and the customer support were kind, helpful and quick to sort out the issue and send a new one. All other items that we bought were perfect and we love the design. Highly recommend them!!
Can not even handle the simplest of orders. Complete waste of time

Reply from Sekelskifte
We ordered everything for our new bathroom from Sekelskifte, and got it sent from Sweden to Italy. It was a huge order. The costumer service and followup has been superb, all parcels has been delivered on our doorstep on time and intact. Thank you so much, this has truly been a great experience.
That is A Shame Company!
I ordered online 3 brass handless=payed Ocerpriced items £140+£14 economy shipping to UK!
Then I get a delivery 10 days later!One of brass handless was Absolutely damaged/full of staines missing brass...!/
Than came Invoice from Fedex/Never used this company!/ of Extra payment of £36.60!How You Imaggine to pay double shipping £14 online to Sekel,and than Invoice after delivery!?
Than Sekel sent to me A Swap of one brass handless-And New Shock!This handless was Full of green and Pink staines!!!
Emails to Sekel for Refund and Clear a Postage issues between their Companies Not gave a Result yet!!!
WHAT IS THAT???Who is an Owner of this company???
WHY by £154 I can't get 3!brass handless?And must to pay £14 official shipping on your site!And £36.60 in UK???
I NEVER IN MY LIFE ORDERED ANYTHING FOR DOUBLE SHIPPING PAYMENT!!!
First!That Your Business+offered shipping on international site!
WHY!?You Involve a Customer in your strange business+shipping+warehouse unprofessional packing of damaged items!3 handless=twice was sender totally Damaged!!!
SHAME!!!Highly NOT Recomended Company!!!
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