Shipping was super fast, actually came earlier than expected. Got a chefs knife for my husband’s birthday gift and he absolutely loves it. It is a beautiful knife for an amazing price!
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Review summary
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When your kitchen knife makes a raw potato appear like you’re cutting through a baked potato…you know you made the right knife choice! Also, the weight feels substantial of quality in your hand. Bal... See more
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I purchased the 5-Piece Japanese Master Chef Knife Set and overall the set looks great, feels solid, and cuts really well right out of the box. It’s definitely a big upgrade from your average kitche... See more
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Great product at a reasonable price. Top quality and well packaged. My old knifes were not so sharp and I had a casual way of handling them. Unpacking my new seido knife set, I accidentally cut myse... See more
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Company details
Written by the company
Seido Japanese Chef knives: quality, fair priced, high-carbon stainless steel kitchen knives. For the home cook or professional chef. Invest in your self and your kitchen and start preparing better meals today with Seido Master Chef Knives!
Contact info
United States
- 1-833-444-4387
- support@seidoknives.com
- seidoknives.com
4.2
Great
422 reviews
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Replied to 96% of negative reviews
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Fast shipping
Fast shipping, packaged nicely and they look great, I was disappointed in the fact that they are not real Damascus but etched and I think that they should stay sharper longer than they do.
18 October 2024
Unprompted review
Reply from Seido Knives
Thank you for your honest feedback! We’re glad to hear you were happy with the fast shipping and presentation. While some of our knives feature Damascus-style etching for design, we also offer an authentic Damascus Collection crafted with real layered Damascus steel for superior edge retention and performance.
You can explore them here: https://seidoknives.com/collections/damascus-series
We truly appreciate your support and hope you’ll find a piece in our Damascus line that fits your expectations perfectly. 🔪✨
– The Seido Knives Team ✨
Reply from Seido Knives
Thank you so much for your feedback! We’re thrilled to know you’re happy with the overall quality of our knives. Your satisfaction means a lot to us, and we’re glad our craftsmanship met your expectations. 🔪✨
– The Seido Knives Team ✨
These are the best knives I have ever…
These are the best knives I have ever used best purchase. Great service and fast delivery
1 October 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your knives and had a great experience with our service and delivery. Your satisfaction is our top priority! 🔪💫
– The Seido Knives Team ✨
Super sharp
Super sharp, high grade steel, feels good in hand and is good-looking!
8 October 2025
Unprompted review
Reply from Seido Knives
Thank you for your amazing feedback! We’re thrilled to hear that you’re loving the sharpness, quality, and design of your knife. Enjoy every cut — and happy cooking! 🔪✨
– The Seido Knives Team ✨
Awesome knife set
Bought a knife set on a good discount, knives are well made and balanced. Love the resin handles as well.
9 September 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your kind words! We’re delighted to hear you’re enjoying your knife set and those beautiful resin handles. Great choice — well-balanced knives make all the difference in the kitchen! 🔪💎
– The Seido Knives Team ✨
Great knife
The Knives I have ordered and received have been great. Very sharp and durable. I have given them as Christmas gifts and everyone has enjoyed them. These are also very good looking knives as well.
8 October 2025
Unprompted review
Reply from Seido Knives
Thank you so much for sharing your experience! We’re thrilled to hear that you and your loved ones are enjoying the knives. It’s wonderful to know they’ve made such great Christmas gifts — sharp, durable, and stylish is exactly what we aim for! 🎁🔪
– The Seido Knives Team ✨
Great quality
10 June 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your feedback! We’re glad to know you’re happy with the quality of your Seido Knives. Your satisfaction means a lot to us! 🔪✨
– The Seido Knives Team ✨
Reply from Seido Knives
That’s wonderful to hear! We’re so happy your son loves his Seido Knives — sounds like they’ve found the perfect home in a chef’s kitchen! 👨🍳🔪
– The Seido Knives Team ✨
5 Knifes Meant to be Cared for
I purchased the 5-Piece Japanese Master Chef Knife Set and overall the set looks great, feels solid, and cuts really well right out of the box. It’s definitely a big upgrade from your average kitchen knives — sharp, well-balanced, and nice enough to leave out on display. The handles feel comfortable and the blades have that premium look everyone likes.
That said, it’s not a super high-end Japanese set, so you’ll need to hone and care for the knives to keep them performing their best. For the price though, it’s honestly a really good deal — stylish, sharp, and perfect for everyday cooking.
21 July 2025
Unprompted review
Reply from Seido Knives
Thank you so much for sharing such a thoughtful and detailed review! We’re thrilled to hear that you’re enjoying the 5-Piece Japanese Master Chef Knife Set and appreciate your honest feedback. You’ve captured exactly what we aim for — a perfect balance of performance, style, and value for everyday cooking. With a little care and honing, your knives will stay razor-sharp for years to come. 🔪✨
– The Seido Knives Team ✨
The chef’s knife I purchased is…absolute Quality
The chef’s knife I purchased is absolutely amazing. Holds its sharpness and glides through the component with ease Wonderful product.
8 October 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying your chef’s knife and that it’s performing beautifully for you. Knowing it glides effortlessly and holds its edge well means a lot to us — quality and precision are exactly what we strive for. 🔪💎
– The Seido Knives Team ✨
Sharpest knife in the business
Sharpest knife in the business. The look and feel of knife while cutting is in a class of its own. I will definitely purchase again
8 July 2025
Unprompted review
Reply from Seido Knives
Thank you for the amazing review! We’re thrilled to hear you’re enjoying the sharpness and craftsmanship of your knife. Knowing it delivers both top-tier performance and feel means a lot to us. We can’t wait to have you back for your next purchase! 🔪💙
– The Seido Knives Team ✨
I got the 17 piece set for my mom who's…
I got the 17 piece set for my mom who's been a sort of cook for decades and she is just over the moon for them. They even gave out freebies which was nice. Not too bad at all for the price it feels like a steal - about 3 months in and lookin' good! will update this review in a few months just to see if the knvies hold up
2 October 2025
Unprompted review
Reply from Seido Knives
Thank you so much for sharing this wonderful review! We’re thrilled to hear that your mom is loving her 17-Piece Set — that means a lot coming from someone with so much cooking experience. We’re also glad you appreciated the freebies! 🥰
We look forward to your update in a few months and are confident the knives will continue to impress.
– The Seido Knives Team 🔪✨
Don't buy you will be disappointed
I bought the 17 piece Damascus wood block set. Description says high quality Damascus steel. Nope. It's lazer etched. Second in the description is razor sharp. Wrong again. The only way to talk to someone is through email. They did offer to let me return. Is was going to cost over $100 to return item. I paid someone to sharpen the knives and he told me I was wasting my time sharpening them.
24 July 2025
Unprompted review
Reply from Seido Knives
Thank you for sharing your feedback. I’m very sorry to hear that you were disappointed with your 17-Piece Damascus Wood Block Set.
To clarify, the Damascus pattern is created through forging and etching to enhance the look of the blades, while the steel itself is designed for strength and performance. Each knife is hand-sharpened before it leaves our facility, but like all high-carbon steel knives, they do require regular honing and sharpening to stay at their best.
Regarding your concern about the return cost, our return policy is posted on our website so customers can review it before completing their purchase.
We’d still love the chance to make things right—please feel free to reach out to us directly at help@seidoknives.com, and we’ll be happy to explore what options are available for you.
Not worth the risk
I love this company never had to deal with customer service with them until now and it’s sad.
Paid:150 for a cleaver I am not the proud owner of 2 defective cleavers and they issued me a 20 dollar refund. I unfortunately now don’t feel safe ordering with them ever again
Everyone understand both the replacement and the original were equally trash. So them saying “ we made it right” they in fact did not and told me to that the clear defects were part of the “pattern” they are just lucky that don’t let me post photos.
30 July 2025
Unprompted review
Reply from Seido Knives
Thank you for your feedback. We understand your frustration and truly regret that this was your first experience needing customer support with us.
Please know that your concern was carefully reviewed by our team. After a full investigation, we found the issue to be cosmetic, with no impact on the knife’s performance or safety. Nonetheless, we took additional steps to ensure your satisfaction — issuing a replacement and providing a partial refund as a gesture of goodwill.
We stand by the quality of our knives and always strive to make things right. If there’s anything more we can do to support you, please don’t hesitate to reach out.
My daughter
My daughter , while playing with my phone ordered a bunch of knives. Later on , i got an email confirming the order. After the initial shock , I immediately contacted them and explained what had occurred and they refunded my card and stopped the shipment. On interesting note, i had been on their website and found their knives to be extremely fairly priced and of excellent quality. Apparently , my 5 year old agreed too! lol.
30 June 2025
Unprompted review
Reply from Seido Knives
That’s quite the story! 😄 We’re glad we were able to assist promptly and get everything sorted out. It sounds like your daughter already has great taste—future chef in the making! If you ever decide to revisit our collection (intentionally this time), we’ll be happy to help you find the perfect set. Thanks for the kind words! 🔪👨🍳
Often you get one or the other—here you
Often you get one or the other—here you get both. Gorgeous and effective.
8 May 2025
Unprompted review
Reply from Seido Knives
Best of both worlds — we couldn’t have said it better ourselves! Thank you for the kind words, and we’re thrilled the knife is impressing on all fronts. 🔥✨
Customer Support Was So Helpful
I messed up my shipping info and Seido fixed it immediately. Great team.
31 March 2025
Unprompted review
Reply from Seido Knives
Thank you so much for the kind words! We’re happy to hear our support team was able to help quickly and get everything sorted for you. If you need anything else, we’re always here to assist!
Perfect Gift for My Husband
Bought the Epokishi Gyuto knife as a birthday gift for my husband. He’s a serious foodie and was in awe of the craftsmanship. The layered steel and green carbon handle are just... wow. He uses it daily, and I’m secretly planning to get the rest of the set.
2 May 2025
Unprompted review
Reply from Seido Knives
That sounds like an incredible gift choice! We’re thrilled to hear your husband loves the Epokishi Gyuto knife—it’s definitely a standout with its layered steel and striking green carbon handle. The fact that he uses it daily says it all. And we love that you’re already planning to complete the set—what a perfect kitchen upgrade!
Advertised as a Canadian company, charged import duties.
Advertised as a Canadian company. Bought a set of knives but it ships from L Vegas so I get charged import duties of >$200. Why, as a Canadian, I purchase from a "Canadian" company but get charged import duites?
Unless it's hidden in the small print somewhere inconspicuous, it is unfair to have this extra charge sprung on customers.
Upon requesting a refund, this is their answer: "We completely understand your concern. Please note that, as stated in our policy, customs duties and import taxes are determined by your country’s regulations and are not within our control. Although Seido Knives is a Canadian-owned brand, our fulfillment center for your order is located outside Canada, which is why customs fees may apply upon delivery.
If you’d still like to return the order, please be aware that we follow our return policy, which includes a 20% restocking fee to cover the labor costs associated with receiving, inspecting, and restocking your return. Also, any expedited shipping, Skip the Line, or shipping insurance paid is non-refundable.
As stated in our policy:
We are unable to reimburse any costs incurred in relation to customs duties or local taxes.
If packages are undeliverable for any reason, including the customer’s refusal to pay duties, we are not responsible for return shipping costs or for retrieving merchandise, and the order will not be eligible for a refund.
The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment.
NOTE: Seido Knives is not a BBB accredited company. Therefore you cannot complain to BBB because Seido Knives refuses to be monitored by BBB for best practises.
12 June 2025
Unprompted review
Reply from Seido Knives
While Seido Knives is a proudly Canadian-owned company, our fulfillment center is currently located outside of Canada. This is noted in our shipping and return policies, and unfortunately, it means that some Canadian orders may incur import duties in accordance with Canadian customs regulations — which are outside of our control.
That said, we want to clarify that we are already in contact with this customer directly and have extended offers in case they still wish to complete the purchase rather than return the order. We’re doing our best to provide options that accommodate their concerns and preferences.
We appreciate honest feedback as it helps us improve communication and customer experience. If any other questions arise, we’re always happy to help.
Customer service is horrible
Customer service is horrible. If you want a refund you'll have to pay for shipping, and on top loose 20% restocking fee. Never again will I buy from them. There are other companies that are way better in that regard. Shop around!
27 May 2025
Unprompted review
Reply from Seido Knives
We completely understand how disappointing return fees can be. Just to clarify, our return policy (including the restocking fee and return shipping) is publicly posted on our website's refund policy page, and it’s in place to ensure the safety and hygiene of our products.
Because our knives are used for food preparation, we don’t resell any opened or used items—even if they appear unused. For the health and safety of all customers, any returned knives are discarded. The restocking fee helps cover the cost of processing and safely handling these returns.
We do appreciate your support and feedback—it helps us improve every step of the way. If there’s anything else we can do to help, please don’t hesitate to reach out.
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