SEEK Pass Reviews 3,901

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers find the app and website easy to use, appreciating features like straightforward application processes and helpful filters for job searching. People also mention the convenience of having their information stored, which simplifies future applications, and the ability to create professional profiles. However, some people were dissatisfied with the service, particularly regarding the verification process. Issues include difficulties with re-verification on different devices, problems verifying vaccine status, work experience, and education, and the inability to verify past employment without access to old work email addresses. There are also complaints about the lack of direct contact with real people for support and the perceived necessity of providing excessive personal information.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers find the app helpful, easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers find it easy to use for uploading... See more

Application

Consumers find the app to be ambiguous. While many customers praise the app for being helpful, easy to use,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the service as very good,... See more

Customer communications

Reviewers express frustration with the contact process. Many customers report being unable to speak with real... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I... See more

Company replied

Rated 4 out of 5 stars

Seek is very easy to understand and operate. It can be a bit annoying at times, insisting to get certain actions done that may not be as relevant as they make it look.

Company replied

Rated 4 out of 5 stars

I'm wondering if you shouldn't add Working With Children Check as well as Disability and Vulnerable people checks as these are needed for some work places. Eg, I have a WWCC as a volunteer which can... See more

Company replied

Rated 3 out of 5 stars

Definitely a great idea however the process is quite slow. I would have thought AI would greatly speed things up. Waiting days for your document to be declined is madness. Turns out one of them was my... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Garbage

Garbage. Clumsy and intrusive. Potential cyber security issue. Why does seek need to do this? It feels like my info will be sold on by a third party. I switched it off.

29 April 2026
Unprompted review
Rated 4 out of 5 stars

Ease of use

Ease of use, printed confirmation of typed dates.
The problem I have with it is you can't add all of your licences. It gets to a point then doesn't give access to them. I'm one short because of this.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience using SEEK Pass

Great experience using SEEK Pass. The process was quick, simple, and very professional. It made applying for jobs much easier, especially in construction. I liked how everything was organised and easy to share with employers. Highly recommend.

7 April 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Lia, thank you for your review! We’re glad that you had a great experience using SEEK Pass.

Rated 3 out of 5 stars

Proof for Digital ID

I wanted to prove my digital ID so that I could express my interest in a job but I don’t have a passport and I can’t drive because I have epilepsy so I don’t have a drivers license so I couldn’t do it. The customer service though is pretty good.

21 April 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Charlotte, thank you for your review. We appreciate you sharing your feedback with us. Please be assured that, although we are currently unable to verify your Digital Identity, your job application itself is still visible to the employer as normal.

If you're open to it, please reach out to us at support@seekpass.co so that we can address your concerns directly.

Rated 3 out of 5 stars

The process has a 3 star trust rating

The process has a 3 star trust rating. I cannot trust on face value that my private details will be kept secure now and into the future. I do not trust this push for leveraging private details and what it means for privacy control. Seek Pass needs to do more to provide assurance about its methods and concerning why the practices are required, and what alternative practices will suffice using Seek services.

16 April 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Arthur, thank you for sharing your feedback with us. For more information on how we ensure your information is protected, please visit our dedicated security page (https://seekpass.co/au/security). If you have further questions or concerns, feel free to contact us at support@seekpass.co

Rated 1 out of 5 stars

I can’t verify my account and…

I can’t verify my account and certificates

15 April 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we are sorry to hear that you are experiencing difficulties verifying your credentials. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 3 out of 5 stars

Confusing- waste of time

13 April 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Jack, we're sorry to hear about your experience with our app. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 5 out of 5 stars

User Friendly

1 April 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Indunil, thank you for your feedback! We’re happy to hear that you found SEEK Pass user friendly.

Rated 5 out of 5 stars

easy to navigate.

31 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi David, thank you for your feedback! We're glad you found SEEK Pass easy to navigate.

Rated 5 out of 5 stars

Easy to provide informations and to…

Easy to provide informations and to fill all necessary informations. Anyone can find a opportunity on this site.

30 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Vinicios, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 1 out of 5 stars

It's too complicated to navigate

It's too complicated to navigate

28 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Melissa, we are sorry to hear that you are experiencing difficulties verifying your credentials. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 5 out of 5 stars

applying for a job

Have always had an easy exprience with Seek and find what i am looking for though the app.

27 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Vicki, it's great to know that you found our site easy to use. Thank you for verifying your credentials with SEEK Pass!

Rated 3 out of 5 stars

Excellent job search opportunities

Excellent job search opportunities

23 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 1 out of 5 stars

Sar my name is Sudis singh india…

Sar my name is Sudis singh india dignashan Rigger Laval 1 galf Experience 6 yars 3 manth galf expirins

12 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Sudis, we would like to understand the specific issues you encountered so we can assist you directly. Please reach out to us at support@seekpass.co

Rated 2 out of 5 stars

From the jobs that Ive applied for not…

From the jobs that Ive applied for not one reply or phonecall have not yet received

18 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi there, we're sorry to hear about your experience with our platform. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 1 out of 5 stars

Police Clearances last for 3 years

Police Clearances last for 3 years, so please stop expecting to verify ones that are only less than 6 months old. Everything has become far too complicated and it has become far too difficult and disheartening to seek work in Australia.

13 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Pat, thank you for your review on SEEK Pass. We appreciate your feedback as we continue to enhance our services.

Currently, if a police check certificate was issued more than 12 months ago, it wouldn't fall within our definition of 'recent'.

A Nationally Coordinated Criminal History Check is a 'point in time' check. This means the results only reflect police records on the date that the check is released. The organisation that requires a check will typically determine the acceptable length of time and this can vary. In general, most organisations would consider a check valid for approximately 3-4 months.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 2 out of 5 stars

I am not applying for a job with Seek

I am not applying for a job with Seek; I am using Seek to access work through one of its advertisers.

I didn't want to download a Seek App. I don't want the Seek App.

9 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Pete, thank you for taking the time to share your feedback. If you're open to it, we’d love to understand any specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 5 out of 5 stars

The amount of tools that you guys…

The amount of tools that you guys provide to help make a professional profile of myself to prospective employers

9 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Layton, thank you for your review! We're happy to hear you found our platform helpful. Thank you for verifying your credentials with SEEK Pass!

Rated 1 out of 5 stars

Poor my police check is specific for…

Poor my police check is specific for hospital nurse work and should be allowed to be put on the site

8 March 2026
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Fiona, to learn more about verifying for the Recent Police Check credential, please visit https://seekpass.co/au/credentials/recent-police-check

If you have any further questions, please reach out to support@seekpass.co and we'll be happy to assist.

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