We had an issue with our holiday let front door lock around 6pm midweek and guests were unable to get into the property. Mirek came within half an hour. The lock needed changing and he kept me inform... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was excellent. Mirek attended early morning to my elderly mum’s property. He replaced the front door lock and hinges. His workmanship was excellent, he was prompt and efficient. I apprecia... See more
Company replied
Called Mirek, he came out as our front door was not secure , he secured it the same day , came back after two days and replaced the whole door lock , which he had to modify as our lock was so old ,gre... See more
Company replied
Very impressed with Secure Smart Locks. Mirek was friendly, efficient and showed and explained what the problem was before carrying out any work. He then fixed the problem with the door lock. I would... See more
Company replied
Company details
Written by the company
Secure Smart Locks are a trustworthy local business made of professionally trained locksmith specialists operating in Lincoln. We are an insured and DBS checked local company, renowned for timekeeping, affordability and high level of workmanship. Specialist with all aspects of emergency locksmith jobs, lockouts, locks changing and fitting. Our qualified locksmith carries an extensive range of locks to fulfil all the needs you might have.
Contact info
29 Westbrooke Road , LN6 7TB, Lincoln, United Kingdom
- 07747251124
- info@securesmartlocks.co.uk
- securesmartlocks.co.uk
4.9
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic fast service
Fantastic fast service. Would highly recommend
14 September 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you, Daniel, for your great review and recommendation. I really appreciate your feedback and I’m glad you were happy with the fast service.
Kind regards,
Mirek
Secure Smart Locks Ltd
Very impressed with Secure Smart Locks
Very impressed with Secure Smart Locks. Mirek was friendly, efficient and showed and explained what the problem was before carrying out any work. He then fixed the problem with the door lock. I would highly recommend him.
10 September 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you for your kind review, Steve. I’m glad you’re happy with the lock mechanism and handle replacement. Thank you for your recommendation, and please feel free to get in touch if you ever need any further assistance.
Kind regards,
Mirek
Secure Smart Locks Ltd
Merik really knows how to solve the…
Merik really knows how to solve the problems with locks, window handles and window hinges. Cheaper than renewing the whole windows and doors
Thanks you
9 September 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you very much Stacey for your great review. I’m really pleased I could help repair the locks, window handles and hinges and save you the cost of replacing the whole windows and doors.
I really appreciate your feedback and support.
Kind regards,
Mirek
Secure Smart Locks Ltd
Absolutely brilliant service
Absolutely brilliant service! I contacted them needing a locksmith and they managed to come out the very same day, within just a couple of hours. Extremely quick, professional and friendly from start to finish.
The job was sorted efficiently with no fuss at all, and the price was very reasonable too — especially considering how quickly they were able to come out.
It’s refreshing to find someone reliable, trustworthy and fairly priced. I wouldn’t hesitate to use them again and would highly recommend them to anyone needing a locksmith. 5-star service! ⭐⭐⭐⭐⭐
5 September 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you very much for your kind review, Liam. I’m really pleased I could help you so quickly and that you were happy with the service and price. I really appreciate your recommendation and support. Please don’t hesitate to get in touch if you ever need a locksmith again.
Kind regards,
Mirek
Secure Smart Locks
Fabulous service
Mirek was so efficient mending my patio door.Key wouldn't turn.He was out next day,on time, and improved the lock so I could not only open it again ,but much more easily! Very reasonable price and great service.😊
17 August 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you so much, Carol, for your lovely review. I’m really pleased I could get your patio door working properly again and make the lock easier to use.
I really appreciate your kind feedback and recommendation. 😊
Kind regards,
Mirek
Secure Smart Locks
Fantastic Local Locksmith
Mirek was fantastic from start to finish. My front door would not lock. He was in touch straight away and said he could come to me in an hour to fix it. He turned up on time and completed the job promptly for a very reasonable price. Very friendly and respectful. Highly recommended
10 August 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you so much, Lydia, for your kind review and recommendation. I’m really pleased I could get to you quickly and get your front door locking properly again.
It was a pleasure helping you, and thank you for choosing Secure Smart Locks. If you ever need any help with your locks or doors in the future, please don’t hesitate to get in touch.
Kind regards,
Mirek
Secure Smart Locks Ltd
Very efficient for a great price
Mirek was more than helpful. Scheduled a visit the same day I put a request in and had the lock fitted efficiently. Very reasonable price too! Very appreciative of his services and would recommend him to anyone.
6 August 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you very much, Lucy, for your kind review and recommendation. I’m really pleased I was able to arrange a same-day visit and get the new lock fitted quickly for you.
I really appreciate your feedback and thank you for choosing Secure Smart Locks Ltd.
Kind regards,
Mirek
Amazing company
Amazing company fast reliable and friendly. Highly recommend and reasonable company
16 July 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you for the fantastic review! I’m glad you were happy with the fast, reliable and friendly service. I really appreciate your recommendation.
Mirek
Secure Smart Locks Ltd
Got on with the job immediately &…
Got on with the job immediately & finished within 45 mins, job done to my satisfaction. Cost of works carried out was exactly as qouted in our first contact call. Trustworthy.
Happy with service supied
7 July 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you very much for your kind review.
I’m glad I could complete the job quickly and that you were happy with the service and the agreed price. I really appreciate your feedback and trust.
Kind regards,
Mirek
Secure Smart Locks Ltd
Secure smart locks did the job!
Called Mirek, he came out as our front door was not secure , he secured it the same day , came back after two days and replaced the whole door lock , which he had to modify as our lock was so old ,great service and he was on time and the job was done within an hour ,tgankyou !!! , I would recommend to anyone ***** service!
3 July 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you very much, Mr Singh, for your kind review and recommendation.
I’m glad I could secure your front door the same day and then return to replace and modify the old lock properly. I really appreciate your feedback and I’m pleased you were happy with the service.
Kind regards,
Mirek
Secure Smart Locks Ltd
Excellent locksmith
Excellent locksmith. Polite, punctual and professional Mirek explained the issue with our patio door. Excellent repair. I recommend him.
4 June 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you very much, D Lightfoot, for your kind review and recommendation.
I’m pleased I could explain the issue with your patio door and carry out the repair for you. I really appreciate your feedback.
Kind regards,
Mirek
Secure Smart Locks Ltd
Reply from Secure Smart Locks Ltd
Thank you very much, Mario, for your kind review.
I really appreciate your feedback and I’m glad you were happy with the job.
Kind regards,
Mirek
Secure Smart Locks Ltd
Brilliant service!
Mirek is fantastic! I would not go to anyone else in Lincoln.
He responds to all calls super fast and provides a brilliant service. The handles he changed for the rental property I am in fit the aesthetic of the house brilliantly. He was very efficient when fitting and changing the locks. And, what really helps, he is a friendly and polite gent who I would recommend to everyone. Thanks Mirek!
15 May 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you, George! I'm really pleased to hear you had such a great experience. It was a pleasure helping with the handles and locks at your rental property.Thank you for your kind words and for recommending us — it means a lot. I’ll always be just a call away if you need anything in the future.Wishing you all the best,
Mirek
Local Locksmith Lincoln
Fast, polite, reasonably priced
Arrived within 30 minutes, was polite and friendly, got the front door open and charged a reasonable price would use again.
14 May 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you, Jed! I really appreciate your feedback. Glad I could get there within 30 minutes, get your front door sorted quickly and at a fair price. It’s always great to hear customers would use us again. If you ever need any help in the future, just give me a call anytime.
Best regards,
Mirek
Secure Smart Locks Ltd
Mirek is reliable and efficient
Mirek is reliable, efficient, and highly professional. He arrived on time, did an excellent job, and used the most effective solution while keeping my costs to a minimum. Highly recommended!
10 May 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you so much, Sheila! I'm really glad you found me reliable and that the job was done efficiently while keeping the costs down. It’s always my goal to provide the best solution at a fair price.I appreciate your kind words and recommendation — thank you for trusting me!If you need any help in the future, feel free to contact me anytime.Best regards,
Mirek
Your Local Locksmith
He was so prompt and very professional…
He was so prompt and very professional . My lock issue was sorted in a bit . Thank you for accepting to show up within a short notice .
8 May 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Dear Folake Florence,Thank you so much for your kind words and for taking the time to leave this review! I'm really glad I was able to resolve your lock issue quickly and professionally.I appreciate you trusting me at such short notice — it's always my goal to respond promptly and get the job done right the first time. Reviews like yours truly motivate me to keep delivering great service.If you ever need any further assistance, please don’t hesitate to reach out.Best regards,
Mirek
Your Local Locksmith
Changing all the locks was my first job…
Changing all the locks was my first job on completion day and Mirek was an absolute star - turned up on time and was thorough in assessing the jobs before starting. He demonstrated and explained a full range of solutions to fit every budget and security requirement. Carried the work out professionally and to a high standard. Stayed to make sure I could open and close each new lock. Very fairly priced. Lovely, friendly and super professional locksmith. Couldn't be happier with my new front door, utility and patio door locks, and hoping to call him back to reinforce and fit a lock on my garden gate in the near future. Thank you! :)
2 May 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you so much, Nina! I'm really pleased to hear you’re happy with the new locks on your front door, utility room, and patio doors. It was great meeting you on completion day — I’m glad I could turn up on time and help you choose the right options for your needs. Thank you for your kind words about the service and the pricing. It was a pleasure working for you, and I really appreciate the recommendation. Looking forward to helping with your garden gate whenever you're ready — just give me a call! Wishing you all the best,
Mirek
Excellent service
The service was excellent. Mirek attended early morning to my elderly mum’s property. He replaced the front door lock and hinges. His workmanship was excellent, he was prompt and efficient. I appreciated that he kept me informed via video of the parts and his work. He did a great job and I considered the price to be reasonable too.
27 April 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you, Sarah! Appreciate the feedback. Glad I could help your elderly mum with the lock and hinges promptly and at a reasonable price. Thanks for mentioning the video updates — I always try to keep customers informed. Very happy you were pleased with the workmanship. Happy to help again anytime!
Kind Regards,
Mirek
I locked myself out of my room
I locked myself out of my room, and Mirack did an excellent job unlocking the door and changing the lock. I explained to him that I am a student, and he kindly offered me a discount. I recommend him and will always reach out if I have any problem with my lock. Thank you Mirack
18 April 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you so much, Zainab, for your kind words. I’m really glad I could help when you were locked out. I truly appreciate your recommendation and support. Thanks again, Mirek
Door lock replacement
Great service from Mirek. Came out same day and did an excellent, professional job. Mirek is very friendly and approachable and I definitely recommend this service.
18 April 2026
Unprompted review
Reply from Secure Smart Locks Ltd
Thank you, Andrew, for your kind review. I’m really pleased I could come out the same day and help with your door lock replacement. I truly appreciate your recommendation and your support. Thanks again, Mirek
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