Scott and his team made this experience pretty easy so far, they took care of everything and kept me informed of submissions made. If your looking for some help from a group with ethics then contact t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience working with Austin Phillips, Senior Case Analyst at Secure Mark USA. He was incredibly knowledgeable, responsive, and supportive throughout the entire process. Austin took th... See more
Company replied
Paxton Wells was unbelievable. He answered every question and concern. He was able to give my cancelled marks a new beginning and helped start new ones. This is how the process of working with a compa... See more
Company replied
Company details
Written by the company
Secure Mark USA specializes in comprehensive trademark services, including trademark registration, monitoring, renewals, and consultancy. Their team of experienced trademark Case analysts helps businesses protect their brands through the U.S. Patent and Trademark Office (USPTO) registration process, ensuring exclusive rights to logos, names, and slogans. Secure Mark USA also offers Amazon Brand Registry assistance, cease-and-desist services, and support for office action responses. Trusted by over 1,000 clients, they provide efficient, affordable solutions tailored to both small startups and large corporations.
Contact info
533 Greenwich St, 11550, Hempstead, United States
- +1 (845) 660-0206
- info@securemarkusa.com
- securemarkusa.com
4.8
Excellent
112 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Exceptional Trademark Filing Experience!
I had an outstanding experience with Secure Mark USA in getting my trademark filed. From the moment I submitted my information, they immediately began working on my request. The team was highly responsive, incredibly thorough, and guided me step-by-step through the process.
What stood out most was the "white glove" service — professional, efficient, and clearly backed by deep expertise. They exceeded my expectations, and I feel very confident continuing to work with them as the process moves forward.
A special thanks to Barry Hughes, who was magnificent in navigating me through every step of the filing. His guidance made the entire process smooth and stress-free.
Excellent service — highly recommended!
8 September 2025
Reply from Secure Mark USA
Thank you so much for your thoughtful feedback! We’re thrilled to hear that your experience with Secure Mark USA exceeded expectations. Providing professional, responsive, and thorough “white glove” service is exactly what we strive for, and we’re delighted that Barry’s guidance made the process smooth and stress-free. We truly appreciate your recommendation and look forward to supporting you all the way through to registration.
Warm regards,
Team Secure Mark USA
Trademark Process
Barry has been such a pleasure to work with through this process. Very patient and informative along the way.
12 September 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your kind words! We’re so glad to hear that Barry made the process a pleasant experience with his patience and clear guidance. Providing support and keeping our clients well-informed is always a top priority at Secure Mark USA.
Warm regards,
Team Secure Mark USA
Working with Daniel Roy from Secure…
Working with Daniel Roy from Secure Mark USA was an outstanding experience. Daniel was incredibly knowledgeable, patient, and made the entire process easy to understand from start to finish. He genuinely cares about his clients and goes the extra mile to ensure everything is handled professionally and efficiently. I felt supported throughout, and I'm grateful for the service provided.
18 July 2025
Reply from Secure Mark USA
Thank you for your wonderful feedback! We’re so glad to hear that Daniel made your experience smooth and stress-free. His dedication to providing clear guidance and genuine client care truly reflects our values at Secure Mark USA. We’re grateful for your trust and delighted we could support you throughout the process.
Warm regards,
Team Secure Mark USA
Paxton helped out tremendously with my…
Paxton helped out tremendously with my experience . Made everything very easy and was a very smooth transaction
Very communicative and efficient
29 July 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your kind feedback! We're thrilled to hear that Paxton was able to make your experience smooth and hassle-free. Clear communication and efficiency are values we take great pride in, and we're glad it reflected in your interaction. We truly appreciate your trust and look forward to assisting you again in the future!
Super Helpful
Daniel was very helpful and he helped in getting our 2 trademarks approved without issues.
28 July 2025
Unprompted review
Reply from Secure Mark USA
We appreciate your feedback! It is wonderful to know that you felt supported during your trademark journey. At Secure Mark USA, our goal is to offer our clients the highest quality experience, which includes flexible options to facilitate a smoother process. Should you require any additional assistance or have questions in the future, do not hesitate to contact us. We are always available to assist you!
Daniel Roy was very helpful and very…
Daniel Roy was very helpful and very patient! He has Great Communication, he made everything simple and easy to understand and to operate. If anyone needs help with submitting their trademarks to be protected and active, he’s the one to go to!
21 July 2025
Unprompted review
Reply from Secure Mark USA
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Daniel Roy was able to provide you with the clarity, support, and communication you needed throughout your trademark process. Making things simple and stress-free is exactly what we aim for, and we’re glad to know you felt confident every step of the way.
Your trust means everything to us, and we’re always here whenever you need further assistance. Wishing you all the best with your brand's growth and protection!
I want to thank Paxton Wells for all…
I want to thank Paxton Wells for all the professionalism and the work you have done to help me secure the TradeMark stupid fast racing. I look forward to working with you throughout this process. Thank you!
17 July 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your kind words and for sharing your experience. We’re glad we could step in and provide the support you needed to move your trademark forward. At Secure Mark USA, we’re committed to making the process smooth, clear, and efficient for every client. We truly appreciate your trust in our team.
I had used another service with…
I had used another service with terrible results. Rick explained to me what had gone wrong and why I had not previously been able to get my trademark registered. Rick was very helpful.
8 July 2025
Unprompted review
Reply from Secure Mark USA
Thank you so much for your feedback! We're sorry to hear about your past experience elsewhere, but we're glad Rick was able to step in and clarify everything for you. At Secure Mark USA, we pride ourselves on transparency, education, and results. It's great to know we could help get your trademark journey back on track. If you ever need further assistance, we're just a call away!
Exceptional service
Ian was thorough and punctual. He contacted us at the perfect time where we were stuck with an abandoned trademark and needed to file another one at the same time. He finished everything in less than 24 hours. We highly recommend Secure Mark USA to anyone looking for securing their trademark in a timely manner!
3 July 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your kind words and for sharing your experience. We’re glad we could step in and provide the support you needed to move your trademark forward. At Secure Mark USA, we’re committed to making the process smooth, clear, and efficient for every client. We truly appreciate your trust in our team.
Rick is great!
Rick is great!
Explained everything in very simple terms and took immediate action when I gave him the go ahead.
He knows the stuff and I recommend using him if you need any help with the services that Secure Mark USA provides.
24 June 2025
Unprompted review
Reply from Secure Mark USA
Thank you for your kind words and for sharing your experience. We’re glad we could step in and provide the support you needed to move your trademark forward. At Secure Mark USA, we’re committed to making the process smooth, clear, and efficient for every client. We truly appreciate your trust in our team.
Give Ian a raise. He’s deserving.
I have been working with Ian from Secure Mark USA. Ian originally reached out to me because I previously submitted an application that had been abandoned by the previous company that I hired. I had no idea until he reached out to assist. Ian is extremely knowledgeable and patient. His turnaround time was within 24 hours! Every step of the process was made easier thanks to his help. I now have confidence that my mark will be approved and Ian/Secure Mark USA will help to see it through the entire process.
26 June 2025
Unprompted review
Reply from Secure Mark USA
Thank you for taking the time to share your experience! We're so glad to hear that our team was able to make the trademark process simple and stress-free for you. Supporting business owners through brand protection is what we do best, and it's incredibly rewarding to know we made a difference. We're grateful for your trust in Secure Mark USA!
Rick Barnes was amazing
Rick Barnes was amazing. He was extremely responsive and knowledgeable.
25 June 2025
Unprompted review
Reply from Secure Mark USA
We appreciate your feedback! It is wonderful to know that you felt supported during your trademark journey. At Secure Mark USA, our goal is to offer our clients the highest quality experience, which includes flexible options to facilitate a smoother process. Should you require any additional assistance or have questions in the future, do not hesitate to contact us. We are always available to assist you!
When I reached out
When I reached out, I didn’t even know if I still had a shot at protecting my brand name it felt like I might’ve waited too long. But they looked into it without wasting time or giving me false hope. The communication was super clear, no salesy fluff, and they laid out exactly what I needed to do. What I liked most was how real they were about everything. In the end, they helped me get my trademark sorted with no drama. I’d definitely recommend them to anyone trying to secure their brand.
25 June 2025
Reply from Secure Mark USA
We appreciate your feedback! It is wonderful to know that you felt supported during your trademark journey. At Secure Mark USA, our goal is to offer our clients the highest quality experience, which includes flexible options to facilitate a smoother process. Should you require any additional assistance or have questions in the future, do not hesitate to contact us. We are always available to assist you!
Ian Miller and the team have been great…
Ian Miller and the team have been great to work with. We’ve been working with them for many applications and had outstanding support. Quick action, personal touch points and reliable expertise.
12 May 2025
Reply from Secure Mark USA
We're grateful for clients like you! Thank you for sharing your positive experience with Secure Mark USA. We're committed to providing exceptional service and support for all your trademark needs. We look forward to continuing to serve you!
I was completely new to trademark…
I was completely new to trademark registration and honestly overwhelmed. Secure Mark USA made the entire process incredibly simple. Their team walked me through every step, and I had my application filed within 24 hours. I appreciate the transparency, fast service, and constant communication. Highly recommended if you're serious about protecting your brand.
4 March 2025
Reply from Secure Mark USA
We appreciate your feedback! It is wonderful to know that you felt supported during your trademark journey. At Secure Mark USA, our goal is to offer our clients the highest quality experience, which includes flexible options to facilitate a smoother process. Should you require any additional assistance or have questions in the future, do not hesitate to contact us. We are always available to assist you!
My application was abandoned and Ian…
My application was abandoned and Ian Miller reach me out and guide me through out the process he help me to bring my application back on track again in just 24 hours and handle all my trademark needs highly recommended.
6 May 2025
Reply from Secure Mark USA
Thank you for your feedback! We're so glad to hear that you felt supported throughout your trademark journey. At SecureMark USA, we strive to provide our clients with the best possible experience, including flexible options to make the process smoother. If you need any further assistance or have questions in the future, please feel free to reach out. We’re always here to help!
Rick took full responsibility for…
Rick took full responsibility for handling my trademark from start to finish. He kept me updated, answered all my questions, He revived my trademark and got it registered when I thought it was a lost cause. A true professional!
6 May 2025
Reply from Secure Mark USA
Thank you very much for your kind words and positive feedback! We genuinely appreciate your input and are absolutely thrilled to hear about your wonderful experience with Secure Mark USA. Your recommendation means a lot to us, and we can’t wait to assist you with any future trademark needs. Thanks again for your trust and support!
Great customer service
I was hesitant to start but I’m so glad I did. Paxton Wells was knowledgeable and very straightforward getting me through the process of reactivating my trademark application. I am grateful for his support in this tedious process. I highly recommend working with Paxton and his team at Secure Mark USA.
26 May 2025
Reply from Secure Mark USA
We sincerely appreciate clients such as yourself! Thank you for expressing your positive feedback regarding Secure Mark USA. We are dedicated to delivering outstanding service and support for all your trademark requirements. We eagerly anticipate the opportunity to continue serving you!
Professional team
Thank you so much to Rick and Austin... such an amazing team of professional who have guided me through to have my clothing line logo and brand name protected,... amazing guys keep it up 👍👍.
27 May 2025
Unprompted review
Reply from Secure Mark USA
We appreciate your kind words and are delighted to hear that our services helped make trademark protection feel manageable and straightforward. At Secure Mark USA, we aim to take the guesswork out of the process so you can focus on growing your business with confidence. Thank you for allowing us to be a part of your journey!
I was hesitant to navigate trademark…
I was hesitant to navigate trademark law on my own, but Secure Mark USA's team, led by Paxton, made it seamless. Their knowledge and support were top-notch. I'm grateful for their help in protecting my business
23 May 2025
Unprompted review
Reply from Secure Mark USA
We appreciate your kind words and are delighted to hear that our services helped make trademark protection feel manageable and straightforward. At Secure Mark USA, we aim to take the guesswork out of the process so you can focus on growing your business with confidence. Thank you for allowing us to be a part of your journey!
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