Securehome Reviews 27

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Patrick is an absolute gentleman. I ordered a 3star+ euro cylinder because the thumbturn on my old lock had jammed up and couldnt be locked or unlocked from the inside . I contacted Patrick to ask hi... See more

Rated 5 out of 5 stars

I had an issue with my Ultion door chamber with my keys not turning the lock. I contacted securehome.ie and less than 24hrs later I had the new chamber out and door back working. I couldn't recommend... See more

Rated 5 out of 5 stars

Quick, professional service. Securehome.ie gave great advice and quickly sent out a replacement lock for my broken one. They coached me through the installation process and checked up on me after... See more

Company replied

Rated 5 out of 5 stars

I ordered three upgraded euro cylinder locks, all different lengths, finishes and with multiple additonal keys. All were delivered and all were exactly as I had specified. Many thanks Patrick and grea... See more

Company details

  1. Locksmith

Written by the company

Authorised Key cutting centre for Ultion apecs Mila and abs keys.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patrick is an absolute gentleman

Patrick is an absolute gentleman. I ordered a 3star+ euro cylinder because the thumbturn on my old lock had jammed up and couldnt be locked or unlocked from the inside . I contacted Patrick to ask him when it would be delivered he told me that he was expecting a delivery the following week but he sent me down another lock at his own expense to get us out of trouble until the ordered item was back in stock.. I would highly recommend and will be more items very soon.
Thanks Patrick

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Three upgraded euro cylinder locks

I ordered three upgraded euro cylinder locks, all different lengths, finishes and with multiple additonal keys. All were delivered and all were exactly as I had specified. Many thanks Patrick and great to have a locksmith/security contact.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

I had an issue with my Ultion door…

I had an issue with my Ultion door chamber with my keys not turning the lock. I contacted securehome.ie and less than 24hrs later I had the new chamber out and door back working. I couldn't recommend these guys enough. Went above and beyond. I definitely know where I'll be definitely using these guys again for anything I need.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Quick, professional service.
Securehome.ie gave great advice and quickly sent out a replacement lock for my broken one.
They coached me through the installation process and checked up on me after fitting to ensure everything was working without issue. Could not recommend enough. Honest, fast and friendly guys

1 September 2023
Unprompted review
Securehome logo

Reply from Securehome

Glad everything worked out.

Rated 5 out of 5 stars

Great customer care and service

I can’t recommend Securehome highly enough. Their service was fast and efficient and the keys worked perfectly.There was a problem with DPD and Patrick could not have done more to sort it! A really lovely guy and great service!

14 June 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this service- prompt, professional and extremely helpful

I would highly recommend this service. Patrick was extremely helpful and professional. I got the keys immediately and without any fuss. They were also very reasonably priced which was a bonus. They were delivered direct to my door because he was coming to Dublin and was nearby. I could not have asked for a better service.
Angela

1 July 2021
Unprompted review
Securehome logo

Reply from Securehome

Thanks Angela. Great to be able to help out.

Rated 5 out of 5 stars

Very quick and helpful service

Very quick and helpful service. I ordered keys one evening and received them, hand delivered by Securehome, the next day! Patrick, who brought them, made sure that they fitted before leaving and helped us adjust the lock on our new door. I could not have asked for better! Thank you.

17 June 2021
Unprompted review
Rated 5 out of 5 stars

John Borza

John Borza, 5 star service all round, very highly recommended, new keys delivered promptly .

22 March 2021
Unprompted review
Rated 5 out of 5 stars

An excellent service

An excellent service. Got a set of key made and delivered inside 48hours. Quality service. Delighted with everything.

19 March 2021
Unprompted review
Securehome logo

Reply from Securehome

Thanks alan. Glad everything arrived ok.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look