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Secretmeet Reviews 1,492

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, politeness, and positive attitudes, highlighting specific individuals who provided excellent support and assistance. Many people appreciate the real conversations and connections they've made through the platform. However, a significant number of people were dissatisfied with the pricing structure, finding it too expensive to send messages or engage in conversations, with some noting the cost of credits as exorbitant. There's also mixed feedback regarding the website and user experience; some find it user-friendly, while others point out issues like a dated design, freezing, overlapping menus, and a lack of features like pinning important conversations or an efficient notification system. The payment model, which often requires purchasing credits for basic interactions, is a common point of frustration for many.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers express dissatisfaction, citing concerns... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the user-friendly interface,... See more

Staff

Users describe positive interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Price

Customers had negative experiences with price, consistently finding it too expensive. Many reviewers... See more

Payment

Reviewers express significant frustration with the payment system. Many customers report that the app quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just expressed concern that men seem to have to spend more money to open videos posts send letters

Rated 4 out of 5 stars

Everyone has been respectful. No alluring talk. I like to meet people who are honest. Not into drama or games. This appears to be the right place.

Company replied

Rated 3 out of 5 stars

I don't like the fact that one has to spend x amount of money in order to share information. Some of us have limited funds and it could take years to accomplish the goals you have set. Some of us may... See more

Company replied

Rated 5 out of 5 stars

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to... See more

Company replied


Company details

  1. Social Media Agency

About Secretmeet

Written by the company

Secretmeet online community for positive and meaningful conversations

Join Secretmeet, an online socializing platform where meaningful connections can flourish. This welcoming space is designed for engaging conversations that create opportunities to feel heard and appreciated.

Whether you’re seeking understanding, encouragement, or simply a place to share your thoughts, Secretmeet provides an environment where uplifting exchanges can bring value to your day. Conversations here are built on mutual respect, positivity, and openness.

Share your thoughts freely in a space that encourages thoughtful communication and new perspectives. Each interaction on Secretmeet offers the potential to engage in meaningful discussions and connect with individuals who appreciate positive dialogue.

The Secretmeet community fosters a sense of belonging, where every conversation has the possibility to add warmth and positivity. From lighthearted exchanges to deeper discussions, each interaction is an opportunity to explore connections that can uplift and inspire.

Join Secretmeet and discover how meaningful conversations can enhance your daily experience. It’s more than just communication — it’s a platform where conversations spark connections, perspectives expand, and every exchange has the potential to brighten your day.


Contact info

Let’s turn secrets into connections!

We want you to be at the heart of our platform.

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Everything...

Everything... It's a wonderful site and the women are straight forward...

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Great to hear things are going well for you!

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

0001

1. Putting people together globally.

2. My suggestion the payment also may be made through mobile.

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Dua,

Happy to hear you’re enjoying the platform!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

if you accidentally swipe back

if you accidentally swipe back on your phone browser it loses your spot in the search results completely:(

12 March 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Gregory,

Please contact support@secretmeet.help with your device and browser details so the issue can be checked and resolved.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

I found the woman I am going to marry…


I found the woman I am going to marry here and we will make that happen in a couple of months

1 January 2026
Secretmeet logo

Reply from Secretmeet

Hi Jerrod,

We’re happy to know it’s been a good experience for you!

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

I just want to buy credits

I just want to buy credits, not give a review yet.

12 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

If you need help with purchasing credits or checking available options, please contact support@secretmeet.help, so the team can assist you.

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

It is pretty surprising to me that a platform

It is pretty surprising to me that a platform like this doesn't have a standard mobile app you can just download from the store. I spend most of my day away from my laptop, so I have to use my phone browser to log in. The mobile site is okay, but it freezes up if I scroll too fast through the profiles. Having to constantly refresh Safari just to check my messages is a hassle that could be easily avoided.

10 March 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi there,

The platform is accessible via browser across devices.

If you’re experiencing freezing or performance issues on mobile, please contact support@secretmeet.help with your device and browser details so it can be checked.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Easy to use site

Easy to use site. Filters need work though. It is 0:05 hours GMT and no one seems to be awake in Great Britain except me.

11 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Marky,

Thanks for your kind words, we really appreciate it!

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

It's cool

It's cool. Just too shirt time to conclude.

12 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Good to hear your first impression is positive so far!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Awesome

Immediate response

11 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Harley,

Really happy to hear you’re enjoying it!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

They are responding well

Well is very interesting because they are responding to my messages quickly

6 June 2025
Secretmeet logo

Reply from Secretmeet

Hi Adam,

Thanks for sharing your experience with us!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

So far

So far, my experience has been really good

11 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Dilia,

Glad it’s been working well for you so far!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

I took several months to delete my…

I took several months, asking to the customer support to delete my profile, I've the printscreen of those conversations.
After several months of being cheated by the fake girls, I still took time to be free of that nightmare, because they intentionally didn't let me delete my profile!!
My goal now, is just help and advice innocent men like me, to avoid them fall in that trap.
Girls won't go never out with you and most of cases are not the girls writting to you, are another person, probably men paid for it.
I found hundreds of them in another dating sites at the same hour and they didn't remember me...
Any doubt ask your AI, how many men are complaining in different platforms!
SHAME ON THAT KIND OF SCAM!!

17 February 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Jorge,

We strive to provide a safe and respectful environment for all users, and we take feedback like yours seriously. Our platform has a strict zero-tolerance policy for fraud or misuse, and we constantly work on improving enforcement mechanisms to keep our platform free of violating behavior.

Our Support Team is available to assist with your concerns. We encourage you to reach out at support@secretmeet.help so we can better understand your problem, conduct investigation and provide assistance.

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

I like that the men are respectful so…

I like that the men are respectful so far and chatting with them is easy. Just wish I could delete the ones I don't care for in my messages.

11 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Ann,

We’re glad you’re having a positive experience!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

i didn't realize it charges credits for…

i didn't realize it charges credits for every single message sent,goes so fast.

5 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Bennett,

You can register and explore the platform without charge, while credits are applied when using certain communication features.

If you’d like a detailed explanation of how credits are applied, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Tried to buy some credits

Tried to buy some credits and it rejected my card twice even though it works fine everywhere else.

1 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Umor,

Please contact support@secretmeet.help with your payment details so the team can check why your card was not accepted and assist you further.

Sincerely,
Tina from Secretmeet

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