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Secretmeet Reviews 1,492

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, politeness, and positive attitudes, highlighting specific individuals who provided excellent support and assistance. Many people appreciate the real conversations and connections they've made through the platform. However, a significant number of people were dissatisfied with the pricing structure, finding it too expensive to send messages or engage in conversations, with some noting the cost of credits as exorbitant. There's also mixed feedback regarding the website and user experience; some find it user-friendly, while others point out issues like a dated design, freezing, overlapping menus, and a lack of features like pinning important conversations or an efficient notification system. The payment model, which often requires purchasing credits for basic interactions, is a common point of frustration for many.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers express dissatisfaction, citing concerns... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the user-friendly interface,... See more

Staff

Users describe positive interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Price

Customers had negative experiences with price, consistently finding it too expensive. Many reviewers... See more

Payment

Reviewers express significant frustration with the payment system. Many customers report that the app quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just expressed concern that men seem to have to spend more money to open videos posts send letters

Rated 4 out of 5 stars

Everyone has been respectful. No alluring talk. I like to meet people who are honest. Not into drama or games. This appears to be the right place.

Company replied

Rated 3 out of 5 stars

I don't like the fact that one has to spend x amount of money in order to share information. Some of us have limited funds and it could take years to accomplish the goals you have set. Some of us may... See more

Company replied

Rated 5 out of 5 stars

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to... See more

Company replied


Company details

  1. Social Media Agency

About Secretmeet

Written by the company

Secretmeet online community for positive and meaningful conversations

Join Secretmeet, an online socializing platform where meaningful connections can flourish. This welcoming space is designed for engaging conversations that create opportunities to feel heard and appreciated.

Whether you’re seeking understanding, encouragement, or simply a place to share your thoughts, Secretmeet provides an environment where uplifting exchanges can bring value to your day. Conversations here are built on mutual respect, positivity, and openness.

Share your thoughts freely in a space that encourages thoughtful communication and new perspectives. Each interaction on Secretmeet offers the potential to engage in meaningful discussions and connect with individuals who appreciate positive dialogue.

The Secretmeet community fosters a sense of belonging, where every conversation has the possibility to add warmth and positivity. From lighthearted exchanges to deeper discussions, each interaction is an opportunity to explore connections that can uplift and inspire.

Join Secretmeet and discover how meaningful conversations can enhance your daily experience. It’s more than just communication — it’s a platform where conversations spark connections, perspectives expand, and every exchange has the potential to brighten your day.


Contact info

Let’s turn secrets into connections!

We want you to be at the heart of our platform.

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

She was really friendly and knew what…

She was really friendly and knew what she was doing. I like working with people over the bots but some bots as well do what they do well too. But it seems I still have problems and I am unfamiliar with deleting my cards off so be prepared to assist with that once again. Thanks so much Ella.

21 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Jean,

We’re glad you’re having a positive experience!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Very very nice

Very very nice

21 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Anna,

Great to hear things are going well for you!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Good

Meet meany girls

20 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Koda,

Appreciate you taking the time to leave a review!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

When I registered last month I opted…

When I registered last month I opted into emails just so I wouldn't miss a direct message. But whoever designed the notification system here went completely overboard. They send a distinct email to my personal inbox for every single tiny interaction. Someone viewed my page? Email. Someone uploaded a new picture? Email. The algorithm found a random match? Email. I had to spend twenty minutes digging through the menus just to make the relentless spam stop.

13 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Clayton,

Notification settings can be adjusted to better match your preferences and reduce the number of emails you receive.

If you’d like help managing these settings, please contact support@secretmeet.help, and the team will guide you through it.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Lots of people to chat

Lots of people to talk

20 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Carlos,

Thank you for sharing your positive feedback!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

I'd give it a zero if I could

I'd give it a zero if I could. I have been with this site for long enough to have spent a down payment on a house with NO RESULTS but love bombing. I was taken so listen to me and don't waste your money and go through the embarrassment that I did. It might be a love story for you or friendship but nothing more than a chat buddy. So don't expect anything more but chatrooms. Scammers for your wallet and investors on the prowl to click and bait you.

4 December 2025
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Lavina,

You can start using the platform without charge, while credits are designed to enhance your experience by giving access to additional communication options. At the same time, we have strict measures in place to prevent misleading or non-compliant activity, and all users are expected to follow the platform’s Terms of Service.

If you’d like us to take a closer look at your experience, please contact support@secretmeet.help, so the team can review your case and assist you further.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Romantic longterm

Proper match n understanding what a woman wants.

20 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Cat,

Glad to hear you’re enjoying your experience!

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars
Secretmeet logo

Reply from Secretmeet

Hi Angela,

Glad it’s been okay so far!

If anything feels unclear or you need help navigating the platform, feel free to contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

A very serious dating site

This is a very serious dating site, not common. I had a couple of minor problems rapidly solved. I recommend without any hesitation.

20 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Didier,

Glad it’s been working well for you so far!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

the typing indicator gets stuck on the…

the typing indicator gets stuck on the screen even after they stopped typing like ten minutes ago.

18 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Alik,

If you’re experiencing this issue, please contact support@secretmeet.help with your device and browser details so the team can investigate and assist you.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Quick connect

Just joined

20 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Adelaide,

We truly appreciate your positive feedback!

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

I see less African people ..mostly I'm…

I see less African people ..mostly I'm connected to people outside the country..besides that everything seems fine

20 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Andrew,

Profiles can come from different locations, and results depend on availability. You can adjust your filters to better match your preferences.

If you’d like help refining your search, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Fun way to meet

Fun. Interesting people.

19 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Maria,

Thank you for your support and kind words!

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

By keeping the lovely ANNA as a…

By keeping the lovely ANNA as a personal assistance. She is great to correspond with, & always gives an answer- even if it's not exactly what I wanted to hear. For instance-- one of my requests lately, was the ability to be able to do voice, or video messages. Is this only available to top users at present?

2 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Steph,

Thank you for your support and kind words!

Sincerely,
Tina from Secretmeet

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