Secretgardens logo
Visit website

Secretgardens Reviews 286

•
TrustScore 4 out of 5

4.0

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

So, like many others, I mistakenly got taken in, thinking I was purchasing a ‘ bargain item’, then to discover that I now have a subscription. I contacted them immediately and after a few emails bac... See more

Rated 5 out of 5 stars

Good day! It's not my intended to subscribed to your site. I have mistaken, I actually on going register to other company and then when the email arrived I was shocked that I'm have subscription... See more

Rated 4 out of 5 stars

You should be honest about your product. It was advertised on tiktok that you have a gift from shein, and when I clicked the link, it's just clickbait. I hope u advertise what ur product is really all... See more

Rated 5 out of 5 stars

Great products and helpful people. Ready to assist you to make you at ease. Understanding your clients needs is super helpful and thats humanity Thank you for hearing my heart

Contact info

4.0

Great

TrustScore 4 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Total landscape plan!

We built a house in the country and needed a full landscape plan. Because of the positive reviews I read, I contacted Secret Gardens. Philip created a beautiful plan that complemented the heart of our new home. His team who installed the plan were diligent, attentive and knowledgeable. We are very pleased and highly recommend Secret Gardens!

1 July 2025
Unprompted review
Rated 2 out of 5 stars

Not satisfied

It took long time to give an answer about my cancellation. I was informed about a refund months later, after having been paying for a service I did not want.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Great responsiveness

I am very pleased with quick and positive reaction in my case. The team reacted immediately, even it was a weekend, and made some preliminary steps to help me until Jeremy from Escalation Team could finally resolve the issue. I am very grateful for his willingness to help and his extreme responsiveness.

13 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look