SecondSale Reviews 73,389

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

They sent me the wrong book entirely and never responded to multiple requests for a refund! Infuriating and I have now contested the charges.

Rated 5 out of 5 stars

I like SecondSale because they have great selection, low prices, and they ship quickly with low or zero shipping costs. Plus, they're NOT Amazon! : ) I like supporting smaller, independent businesses... See more

Rated 5 out of 5 stars

Affordable on many levels. Once purchased, delivery was very promp. I will order from SecondSale again. Also, I received information on how to sell books to SeconSale. I will be taking advantage of t... See more

Rated 5 out of 5 stars

Titles are always available no matter how old or new the book/series are. Shipping is always fast and updates regarding your offer is always provided timely. Will forever be a customer

Company details

  1. Book Store
  2. Hobby Store

Written by the company

We care about you, our customers, our guests. Welcome! We provide easy-to-access Customer Support options and we are obsessed with providing excellent service to all of our guests. We live in our customers' shoes and are willing to go the extra mile for you!

SecondSale.com - Your Neighborhood Bookstore, Online

Written by the company

Exceptional People. Exceptional Service.
SecondSale.com is your local neighborhood bookstore with an online presence. We are heavily ingrained in our community, and our staff of hundreds work tirelessly every day, 7 days a week and nearly 365 days a year, to provide the best service and products for our customers across the country.

Why Pay For Shipping?

We offer free standard shipping in the continental US!

We offer free standard shipping in the continental US!
We offer free standard shipping in the continental US on orders over $10! For order totals less than $10 and expedited shipping options, applicable charges will be shown during checkout.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73K reviews

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Rated 5 out of 5 stars

Great selection

I love being able to buy books so inexpensively. Plus your delivery is great too. It's definitely a treat when my
Books arrive in the mail.

2 June 2024
Rated 1 out of 5 stars

Terrible Experience

I was so disappointed that I never received my books. And although you said my money was refunded, it was not! I’m surprised you manage to stay in business.

24 May 2024
Rated 5 out of 5 stars

Second sale had every book I was…

Second sale had every book I was looking for. I was able to read the complete Jan Karon Mitford series. All 14 of them! All so inexpensive! Thank you Second Sale. This daily reader will purchase all of my books from you.

1 June 2024
Rated 1 out of 5 stars

Wrong book followed by runaround

I ordered a book of photographs. I received a book about cooking with apples. When I contacted them they said that they had no record of my order. I have a credit card charge and the envelope with their shipping label. After five days of back and forth emails I gave up.

17 June 2024
Unprompted review

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