They sent me the wrong book entirely and never responded to multiple requests for a refund! Infuriating and I have now contested the charges.
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See what reviewers are saying
I like SecondSale because they have great selection, low prices, and they ship quickly with low or zero shipping costs. Plus, they're NOT Amazon! : ) I like supporting smaller, independent businesses... See more
Affordable on many levels. Once purchased, delivery was very promp. I will order from SecondSale again. Also, I received information on how to sell books to SeconSale. I will be taking advantage of t... See more
Titles are always available no matter how old or new the book/series are. Shipping is always fast and updates regarding your offer is always provided timely. Will forever be a customer
Company details
Written by the company
We care about you, our customers, our guests. Welcome! We provide easy-to-access Customer Support options and we are obsessed with providing excellent service to all of our guests. We live in our customers' shoes and are willing to go the extra mile for you!
SecondSale.com - Your Neighborhood Bookstore, Online
Written by the company

- Exceptional People. Exceptional Service.
- SecondSale.com is your local neighborhood bookstore with an online presence. We are heavily ingrained in our community, and our staff of hundreds work tirelessly every day, 7 days a week and nearly 365 days a year, to provide the best service and products for our customers across the country.
Why Pay For Shipping?
We offer free standard shipping in the continental US!

Contact info
900 Knell Road, 60538, Montgomery, United States
- 1-630-394-5877
- help@secondsale.com
- secondsale.com
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I was looking for a kind of "obscure"…
I was looking for a kind of "obscure" book and found it on this site! good price. Quick delivery. Books arrived in good condition.
Only compliments!
I love every book I have ever bought…
I love every book I have ever bought here. They are all so well taken care of. The customer service is also excellent.
Titles are always available no matter…
Titles are always available no matter how old or new the book/series are. Shipping is always fast and updates regarding your offer is always provided timely. Will forever be a customer
Great selection
I love being able to buy books so inexpensively. Plus your delivery is great too. It's definitely a treat when my
Books arrive in the mail.
Found 2 books and got free shipping
Found 2 books and got free shipping. What's not to like?
Efficient service
I love secondsale! You will too!
I love second sale! It’s a great way for me to get books for my grandchildren at reasonable prices. Books are in good to new condition and they always arrive quickly.
You sent the exact books inexpensively…
You sent the exact books inexpensively and quickly
Terrible Experience
I was so disappointed that I never received my books. And although you said my money was refunded, it was not! I’m surprised you manage to stay in business.
Books are in great shape look like new.
Received quick and accurate…
Received quick and accurate communications when one book was deemed unavailable. Your store front is easy to navigate and search for particular subjects and titles.
Second sale had every book I was…
Second sale had every book I was looking for. I was able to read the complete Jan Karon Mitford series. All 14 of them! All so inexpensive! Thank you Second Sale. This daily reader will purchase all of my books from you.
Wrong book followed by runaround
I ordered a book of photographs. I received a book about cooking with apples. When I contacted them they said that they had no record of my order. I have a credit card charge and the envelope with their shipping label. After five days of back and forth emails I gave up.
I would highly recommend SecondSale.com
They had the books I needed, in great condition and at an awesome price. The delivery time was quick.
I still haven't received my books & no customer service
I still haven't received my books after a month into this, and there seems to be little care or concern from customer service stating that it could take up to 21 days. It's way past that now.
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