Seaye UK Reviews 

80
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably affordable prices, noting that the glasses offer incredible value and massive savings compared to traditional high street optical stores. People also warmly highlight the solid build quality, stylish and comfortable frames, and exceptionally helpful customer service throughout the entire purchasing process. Many consumers emphasize that the precise prescription accuracy matches their expectations completely while remaining entirely budget-friendly for everyday wear. Some reviewers were not happy with the lens quality, mentioning specific issues with blurry vision, incorrect focus, and frustratingly difficult return processes.

What people talk about most

Product

Consumers find product to be positive, highlighting great value and exceptional satisfaction with the... See more

Price

Customers had positive experiences with price, frequently highlighting that the glasses are remarkably... See more

Quality

Reviewers highlight positive aspects of quality, noting that the lenses are crystal clear and the frames fit... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, helpful... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting very affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very pleased with my new glasses which arrived yesterday.I am still getting used to them as they are a stronger prescription. The website was easy to use, with a lot of choice for frames and selecti... See more

Rated 4 out of 5 stars

Good well made glasses very helpful staff checked all information given when it seemed correct Tooled longer than expected don’t think it was there fault

Rated 4 out of 5 stars

Fairly good service though first choice of frame was ‘broken’ and unavailable second choice then took a while for delivery here now and so far seem good as a spare pair.

Rated 4 out of 5 stars

For the price you can't go wrong! I ordered a pair of presciption glasses with photochromatic lenses. Very good value! The delivery took a bit longer than was advertised, but generally I am very happy... See more


Company details

  1. Optical Wholesaler

Written by the company

Seaye is online eyewear store which sells prescription glasses at very low cost. It is small business started to help people good progressive and other prescription glasses at low cost who can not afford high prices


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

80 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(80)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent choice, service and glasses …

I have a relatively low single vision prescription but plus in one eye and minus in other (after lens exchange).. I ordered these glasses as they were a very low cost photochromic price. I am very pleased with the vision & the frame design & fit. The lenses are clear and unmarked and darken well in the sun. There was a LOT of follow up on whatsapp (advice on overseas delivery timescales, making sure I was happy with glasses etc).. ordering was very simple and the website is clear.... tbh I can't fault them.. and for the price, they aren't any different to many more expensive pairs I have had in the past. At current prices I will be probably be ordering more just to have fun changing frame colours and styles. 😁 thanku 🌻

8 May 2026
Unprompted review
Rated 4 out of 5 stars

Very pleased with my new glasses which…

Very pleased with my new glasses which arrived yesterday.I am still getting used to them as they are a stronger prescription. The website was easy to use, with a lot of choice for frames and selection for lenses ,I uploaded my prescription. The prices are unbelievable compared to opticians. I also received amazing service with frequent WhatsApp messages updating me on order, delivery and after care. I also received a phone call to talk through any issues I had. It’s so nice and refreshing to receive reliable good service.
I will give it time to get used to them and if still happy I will order a varifocal photogenic pair.

1 May 2026
Rated 5 out of 5 stars

Glasses

Very pleased with the glasses I received was kept up to date with order will order again in the future

20 March 2026
Rated 5 out of 5 stars

Great product

I was a bit hesitant about ordering online but these really are quality glasses at a great price. The frames are solid and fit perfectly and the lenses are absolutely spot on. I will be spreading the word and he using seaye again definitely.

3 December 2025
Rated 1 out of 5 stars

Disappointed

I ordered rimless pair of glasses, due to attractive price.
Pair I received were very badly made and put together. Uncoverd Screws were hanging out of lens, frame scratched and bubbling off Etc .
Return wasn't easy because seaye uk refused to admit badly manufactured frame and assembled in india. Despite providing them with video and pictures.
Finally they have another excuse.
That you must make a Video as u opening up the package and checking it.
So be very cautious and careful when u order from this company.

22 October 2025
Seaye UK logo

Reply from Seaye UK

Dear Mrs Shamim Khan,

We hope you're doing well. We're truly sorry to hear about the issues with your recent glasses order. This is not the experience we aim to deliver, and we want to make it right as quickly as possible.

Please keep an eye on your inbox later today for further details on how we plan to resolve this matter.

We're here to support you every step of the way. If you have any questions or need additional assistance, don’t hesitate to get in touch — your satisfaction is our top priority.

Once again, we sincerely apologize for the inconvenience.

Warm regards,
SEAYE UK

Rated 5 out of 5 stars

Great service

Great glasses for a great price.Good communication and faultless service from start to finish.Will definitely be using this company again.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Bought second, spare pair

This is for my second, spare pair, after buying my first pair 2 months or so ago.
New pair were just as good. Affordable varifocal, photochromatic specs.
Only improvements that could be made on website are more spring hinges, more info on the height of the lenses (some have this already). A separate entry for PD.
Other than that, can't be faulted.

25 July 2025
Rated 5 out of 5 stars

Photochromic glasses

Photochromic, variofocal glasses in an aviator frame which suit me down to the ground.
Excellent Service and an excellent product I will use Seaye again.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience No customer Service…

Bad experience No customer Service Unprofessional Staff I ordered my prescription glass which they sent wrong size request them for correct glasses
replacement which they denied to take responsibility
just want to say waste of money and time.
Not recommended.

27 June 2025
Seaye UK logo

Reply from Seaye UK

Dear Nadeem,

We hope you're doing well. We're truly sorry to hear about the issues with your recent glasses order. This is not the experience we aim to deliver, and we want to make it right as quickly as possible.

Please keep an eye on your inbox later today for further details on how we plan to resolve this matter.

We're here to support you every step of the way. If you have any questions or need additional assistance, don’t hesitate to get in touch — your satisfaction is our top priority.

Once again, we sincerely apologize for the inconvenience.

Warm regards,
SEAYE UK

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