seawaterpro.com Reviews 

265
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We purchased our Watermaker four years ago It is the single membrane AC unit that produces 20 gal per hour. It has worked flawlessly while we are in our fourth year of cruising. We pickle it in... See more

Rated 5 out of 5 stars

From first contact thru installation Mike Spanos and SewaterPro were knowledgeable, professional and timely. This level of service and quality continued for the years I have had my boat and put many... See more

Rated 5 out of 5 stars

I am a retired merchant mariner & harbor pilot and active charter boat captain as well as a boat owner. Sea Water Pro was recommended by other live-aboards that I know. Sea water pro has an excellen... See more

Rated 5 out of 5 stars

My boost pump went on the fritz after about 15 months, I ordered another one off their website, but also asked mike if it was under warranty. He said yes, and credited my card the full amount of the... See more

Company details

  1. Water Treatment Supplier

Written by the company

SeaWater Pro makes only the highest quality marine water makers for boats and yachts. Our water makers are guaranteed to last because we do not use any electronics that can corrode or malfunction in marine environments. Our patented pressure regulators ensures that you will have a hassle free experience and that your SeaWater Pro water maker will run effectively and efficiently for years to come. All our water makers are manufactured in the U.S. under our highest standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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4.8

All reviews

(265)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My boost pump went on the fritz

My boost pump went on the fritz after about 15 months, I ordered another one off their website, but also asked mike if it was under warranty. He said yes, and credited my card the full amount of the order, GREAT WORK, seawater pro, I am glad I chose you as my water maker.

28 June 2023
Rated 5 out of 5 stars

Fantastic Service

I sent an email requesting a fitting, before I had a chance to receive and read the reply email the part was already on the way. You can't beat customer service like that. Great Job!

8 July 2023
Rated 5 out of 5 stars

Fast response

Fast response

Just started to use the water maker and so far it’s been great. I like the fact that it is very manual and simple. No circuit boards etc.
And any parts I needed were available and shipped quickly. Also the videos were helpful

23 June 2023
Rated 5 out of 5 stars

Super product

Super product. Small wish - for international install - ask customers if they need extra pipes(hard to get locally).
Thank you again. Very friendly support.

Igor Dagayev

15 June 2023
Rated 4 out of 5 stars

Satisfied Customer

I’m very happy with the water maker, but not a fan of the push connections — they have a tendency to leak on me, so I will be replacing them with barbed hose fittings and clamps. Overall I am quite happy with my purchase.

13 June 2023
Rated 5 out of 5 stars

Mike made the experience great

Mike made the experience great. I was replacing the workings of an old water maker and with his help and some excellent videos, we came up with a great solution. The complete kit arrived a week after in perfect shape, excellent materials and I look forward to an easy install.

22 June 2023
Rated 5 out of 5 stars

Customer service AWESOME!

Customer service AWESOME!
I called ahead prior to ordering and asked a few questions and all were answered and explained clearly. We ended up ordering a 40gph system which was delivered on time, with all main components tested prior to shipping. ( even included extra parts, and yes they're serious about " Don't over tighten the tubing connections). the hardest part of the project was how did I want to lay out the components, so that it was all easy to access but didn't block my access to other systems. after that was figured out installing was a breeze, and when testing no leaks no problems, everything worked great!
We would highly recommend this system, its simple not complicated and very straightforward in assembly and in operation.
We'll be putting it to work for a month long cruise up the coast into British Columbia waters and Northern Puget Sound, and will provide an update afterwards.

Steve and Annie

22 May 2023
Rated 1 out of 5 stars

Customer services leaves much to be desired.

Customer services leaves much to be desired. I’ve called twice, both times I received a very short response. Today I texted with a question and this is the response I received verbatim:

“What you're missing is that you haven't read the manual, I'm really not here to read it for you.”

BTW, I’ve read the manual, looks great and has great information for installation, but has minimal info for operating the equipment and none for the info I needed. Life is too short to deal with arrogant vendors like this.

19 June 2023
Unprompted review
seawaterpro.com logo

Reply from seawaterpro.com

I understand you just purchased a boat with our water maker pre-installed, you didn't install it therefore you have a lot of questions.
You are correct, the manual is great and it has all the answers you need, you're also correct that life is too short. Both times you called I answered your questions 100%. Verbatim I said "I am not here to read you the manual". Regards Mike

Rated 5 out of 5 stars

Great service for a change

Wally explained everything but then he sent the install manual, which was a big help. It has all the specs and dimensions that made ordering with the knowledge that it would actually fit. Water maker arrived in 5 days!!!

9 June 2023

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