We had a great experience at seats & sofa store! Elroy was incredibly helpful from start to finish. He guided us through all the options, answered every question with clear and useful information, and... See more
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Our experience at Seats and Sofas Eindhoven has been wonderful. We had very specific requirements and that was met with a lot of patience and understanding by the store team. We eventually made a pur... See more
Company replied
The staff was helpful and the collection of sofas is great. However I do want to point out that the sofa I bought is not of normal proportions, and had only 2 parts, meaning 1 part was massive. The de... See more
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I recently bought a couch from Seats & Sofas, and I’m really happy with the whole experience! I found exactly what I was looking for at a great price, and the quality of the couch is fantastic. Deliv... See more
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Company details
Written by the company
Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!
Contact info
Kanaaldijk-Noord 5, 5613 DH, Eindhoven, Noord-Brabant, Netherlands
- 402461465
4.4
Excellent
651 reviews
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Nishan heeft ons goed geholpen we zijn…
Nishan heeft ons goed geholpen we zijn blij met onze nieuwe bank
14 September 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Beste Abigel,
Fijn om te horen dat Nishan u goed heeft geholpen en dat u blij bent met uw nieuwe bank. We wensen u er veel plezier mee en bedanken u voor uw review!
Met vriendelijke groeten,
Seats and Sofas
Great experience thanks Nishan
12 September 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Marqius Kruger,
Thank you very much for your kind review. We are happy to hear Nishan gave you a great experience.
Kind regards,
Seats and Sofas
Nishan
Nishan, gave us an outstanding support and thanks to that we made a very quick deal.
4 September 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Carlos Almeida,
Thank you for your review. We are pleased to hear that Nishan gave you outstanding support, which helped you close a very quick deal.
Kind regards,
Seats and Sofas
Very good advice from a helpful sales…
Very good advice from a helpful sales person. We found exactly what we wanted.
2 September 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Les Dunning,
Thank you for your positive review! We are delighted to hear that you received very good advice from our sales team and that you found exactly what you were looking for. We hope you enjoy your new sofa!
Kind regards,
Seats and Sofas
very good service from richard and help…
very good service from richard and help alot with how everything works around.
29 August 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear jor,
Thank you for your review. We are pleased to hear Richard provided very good service and helped explain how everything works at our Megastore in Eindhoven.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Eindhoven
Dear Vinita Ramachandran,
Thank you for your review. We are glad to hear our staff in Eindhoven were clear, efficient and helpful.
Kind regards,
Seats and Sofas
Very kind and helpfull staffmember Piet…
Very kind and helpfull staffmember Piet
We had some wishes
Setup and color of the Sofa
He started working with it made it happen for us
Thank you Piet 💪🏻
27 June 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Johannes,
Thank you very much for your positive review. We are happy to read that Piet was kind, helpful and really thought along with your wishes for the setup and color of the sofa.
It is great to hear that he made it happen for you. We will gladly pass your compliments on to Piet.
Kind regards,
Seats and Sofas
I ordered a sofa set from Seats and…
I ordered a sofa set from Seats and Sofas on 21-02-2026 with an expected delivery time of 6–8 weeks stated in the agreement. It is now 11-05-2026, and the delivery period has passed significantly.
I contacted the company multiple times by email, but I am not receiving proper responses or a clear delivery date. Communication has been very disappointing.
At this point, I only want a clear update or cancellation with a refund. Unfortunately, the customer experience has been very unprofessional.
11 May 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Anıl,
Thank you for your review. We understand that the delay and lack of clear communication regarding your order have caused frustration, and we are sorry to read that this has been your experience.
We can see that your file is currently active and under review. An updated delivery time has been requested, and as soon as there is more clarity, the megastore will contact you directly with an update.
Thank you for your patience and understanding.
Kind regards,
Seats and Sofas
Staff very helpful
Very good deals and staff very helpful with all the information
20 April 2026
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Robert,
Thank you for your review! We are glad to hear you appreciated the helpful staff and good deals. Enjoy your new sofa!
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Eindhoven
Dear Gabriel,
Thank you for your kind words! Great to hear you experienced our service as kind and helpful.
Kind regards,
Seats and Sofas
Avoid Seats and Sofas – Hidden Fees and Broken Promises
Do not make the mistake of buying from Seats and Sofas. We bought a sofa from them, and it took 9 weeks to arrive. On top of the long wait, they demanded an extra €150 for delivery, even though we live very close to their warehouse and that was only to bring it to the ground floor!
They also charged a €5 packaging fee and a €25 assembly fee. While the sofa looks cheap at first glance, once you add all these extra charges, the total price ends up being the same as the major, well-known brands. The 'huge discounts' they promise in-store are fake; they just manipulate the prices to make it look like a deal. Their sales promises are completely misleading. Save yourself the headache and stick to reliable brands.
Koltuk almayı düşünen arkadaşlar, buradan kaçın. Uzak durun, görürseniz yolunuzu değiştirin. Sonradan ekledikleri maliyetlerle İsveçli büyük markalarla arasındaki fiyat farkı kapanıyor neredeyse. Bunu acı bir şekilde öğrendik.
18 December 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Customer,
We are sorry to read about your experience and understand your frustration regarding the delivery time and the additional costs you mention. This is certainly not the impression we want to leave.
We aim to be transparent about delivery, packaging and assembly fees, and we regret that this was not clear to you. Your feedback about pricing and communication is taken seriously.
We would like to review your order and discuss this with you personally. Please send your contact details and order number to customercare@seatsandsofas.nl
so we can get in touch and look into this matter.
Kind regards,
Seats and Sofas
We had a great experience at seats &…
We had a great experience at seats & sofa store! Elroy was incredibly helpful from start to finish. He guided us through all the options, answered every question with clear and useful information, and made the whole process smooth. He’s genuinely funny, easy to talk to, and really knows his stuff. Thanks to Elroy, we finally found the perfect sofa. Highly recommend!
12 December 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Hello Hemant,
Thank you for your great review. We are happy to hear that Elroy guided you so well and helped you find the perfect sofa.
Kind regards,
Seats and Sofas
Thanks Peter
30 November 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Beste Abha Dabral
Dank u wel voor uw positieve waardering. Fijn om te horen dat u tevreden bent over uw bezoek in onze Megastore Eindhoven.
Met vriendelijke groeten,
Seats and Sofas
Peter helped us with choosing the…
Peter helped us with choosing the material and provided a reasonable discount. He’s knowledgeable and professional.
30 November 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Deepa
Thank you for your kind words. We are happy to hear Peter supported you professionally and helped you choose the right material in Eindhoven. Enjoy your new sofa.
Kind regards,
Seats and Sofas
Very nice quality and best price
Very nice quality and best price. Rate was adjusted to fit in our budget.
Staff is helpful specially Peter.
30 November 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Ankit Mittal
Thank you for your positive review. Great to hear that the quality, price and service in our Eindhoven location met your expectations and that Peter was helpful. Enjoy your purchase.
Kind regards,
Seats and Sofas
Great service
Great service, happy and satisfied. Thanks to Elroy and team for support.
22 November 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Gomita Chopra,
Thank you for your kind review. We are glad to hear you received great service and felt supported by Elroy and the team. We truly appreciate your feedback.
Kind regards,
Seats and Sofas
Great customer service
Great customer service, Elroy guided us really well.
22 November 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear ankit chopra,
Thank you for your positive review. We are pleased to hear that Elroy guided you well and that you were happy with the service provided.
Kind regards,
Seats and Sofas
This is the best shop I ever been
This is the best shop I ever been to pick a sofa or couch, I really like the team, they are so nice and always find a good couch with perfect price. 💪🫶 we bought already 2 couches and they are amazing in quality and price.
15 November 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Kristofers,
Thank you for your wonderful review. We are happy to hear that our team helped you find perfect couches at the right price and that you are satisfied with both quality and service.
Kind regards,
Seats and Sofas
We visited Seats and Sofas today
We visited Seats and Sofas today. As soon as we walked in, a staff member handed us a booklet, which already felt a bit unfriendly. My girlfriend and I started looking around, but when someone came to assist us, she didn’t speak English and had just started working there, so I had to translate everything for my girlfriend.
A little later, another employee who did speak English came to help us, but then suddenly left us alone again. The overall sales approach felt quite pushy and aggressive, which made the experience uncomfortable.
After that, we went to Woon Square, and that turned out to be a much more pleasant and customer-friendly experience.
11 October 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Dear Mr. Pelle,
Thank you for sharing your feedback. We are sorry to hear about your unpleasant experience in our Eindhoven Megastore. We value all customers and will discuss this internally to improve our service and approach. Could you please send your contact details to eindhoven@seatsandsofas.nl so we can look into this matter further?
Kind regards,
Seats and Sofas
I had a fantastic experience!
I had a fantastic experience!
Mark (The manager of the branch that helped me in my purchase) went above and beyond to help me with my choice. I specified what's important to me and we walked around the whole shop looking for the right fit. In the end we found a couch that met my needs in size and configuration.
I am very impressed with the customisation options that Seats and Sofas offers. I was looking online first for something before visiting the shop. And I have to say, not even the internet has a variety they have in the shop. Besides, who wants to buy a sofa without sitting on it first?
Despite the customisation options and the great service, the prices are also more than competitive. I settled on the sofa I chose before knowing the final price, and to my surprise, it was also cheaper than the online counterpart. Mark even made a deal with me that lowered the price even more.
I appreciated the nice chat, the attention to my needs, the customisation options are amazing and the decorations in shop are also quite impressive.
I have already recommended Seats and Sofas to my friends and will continue to do so.
Thanks for the service! Keep it up!
9 July 2025
Unprompted review
Reply from Seats and Sofas - Eindhoven
Beste meneer Delport,
Wat een mooie review, hartelijk dank daarvoor! We zijn ontzettend blij om te horen dat u zo tevreden bent over het advies van onze collega Mark en de uitgebreide personalisatiemogelijkheden in onze showroom. Het is inderdaad belangrijk om een bank eerst te kunnen ervaren voor aankoop.
Fijn dat u zowel het aanbod, de prijs als de service als positief heeft ervaren. We waarderen het zeer dat u ons aanbeveelt aan anderen.
Met vriendelijke groeten,
Seats and Sofas
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