Friendly people , nice store, nice welcome from the entrance , a lot of info available
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Very satisfied with my experience at Seats and Sofas. The team was incredibly friendly, patient, and helpful. They really took the time to explain everything clearly and actively worked with... See more
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De hulp van de mensen was perfect. De uitleg was zeer goed en to the point.
Company replied
No problem to ask a lot of questions, they were helpful to answer all of them honestly. They'll give you time to review everything on your own and make a decision at your leisure.
Company replied
Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren. Seats and Sofas est votre spécialiste des sièges. Grâce à la formule Giant Take Away, il est possible de livrer directement du stock des canapés, des canapés d'angle, des canapés lounges et des fauteuils à un prix avantageux. Notre collection est continuellement adaptée aux dernières tendances et est disponible dans une multitude de revêtements et de couleurs. Nous sommes très intéressés par vos avis et ouverts à vos réclamations, afin de pouvoir nous améliorer constamment.
Contact info
Brugsesteenweg 356, 8800, Roeselare, West-Vlaanderen, Belgium
- 51220716
4.4
Excellent
369 reviews
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Friendly people
Friendly people , nice store, nice welcome from the entrance , a lot of info available
16 January 2026
Reply from Seats and Sofas - Roeselare
Dear Ion,
Thank you for your positive review. We are glad to hear you found our team friendly, the store pleasant and the information clear.
We appreciate your visit.
Kind regards,
Seats and Sofas
De hulp van de mensen was perfect.
De hulp van de mensen was perfect.
De uitleg was zeer goed en to the point.
28 December 2025
Reply from Seats and Sofas - Roeselare
Beste Rafael,
Dank u wel voor uw positieve reactie. Fijn om te lezen dat u onze begeleiding als perfect heeft ervaren en dat de uitleg duidelijk en to the point was. We streven ernaar om elke klant zo goed mogelijk te helpen.
Bedankt voor het delen van uw ervaring.
Met vriendelijke groeten,
Seats and Sofas
Very satisfied with my experience at…
Very satisfied with my experience at Seats and Sofas.
The team was incredibly friendly, patient, and helpful.
They really took the time to explain everything clearly and actively worked with me to find solutions that suited my situation.
I felt heard and well-guided from start to finish.
A pleasant and professional service – definitely recommended!
Review of Seats and Sofas (Review of Seats and Sofas):
Very friendly and patient service.
They helped me tremendously and found solutions together.
A very positive experience!
13 December 2025
Reply from Seats and Sofas - Roeselare
Dear Ameen,
Thank you very much for your positive review. We are pleased to hear that our team took the time to listen, explain clearly, and find suitable solutions with you. Your recommendation means a lot to us.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Roeselare
Dear Mrs. Borms,
Thank you for your kind review. We are happy to hear that you found our team friendly and helpful.
Kind regards,
Seats and Sofas
Great experience
Great experience
A lot of choice and many options. We had the time to look around and test what we liked.
Great help from Ferdy whit kindness and patience. He looked up if our request was possible and made it happen
Now all we have to do is wait for the customised sofa to be ready.
21 November 2025
Reply from Seats and Sofas - Roeselare
Hello Van Pol
Thank you for your great review. We are happy to hear you enjoyed the wide selection and the time to explore. Wonderful that Ferdy could assist you with kindness and make your customised request possible. We hope you will love your sofa once it arrives.
Kind regards,
Seats and Sofas
Very helpful and friendly people
12 November 2025
Reply from Seats and Sofas - Roeselare
Hello Vandenhoucke
Thank you for your kind feedback. We are pleased to hear that our team was helpful and friendly during your visit. Your satisfaction means a lot to us.
Best regards,
Seats and Sofas
what no sofa
we ordered a new sofa from seats and sofas in april, i emailed them end of august when would our sofa be arriving, they didn't email back straight away, it took a couple of days, but didn't worry at that point, when they did email me a couple of days later, they told me it would be 15th sept when it would be in their shop that date came and went, so my husband and i went to the shop and were told that it should've been delivered to shop on the 10th sept, by their records, but as it was a saturday they could not contact the warehouse to find out what the delay was, so would do so on the monday, so we received no phonecall back, to say what had happened, we then waited until the end of sept my husband phoned and was given a curt phonecall that we would be phoned when it had been delivered to their shop, we are still waiting and have now run out patience, despite being fobbed off and taken our hard earned money of over 2,00 euros we still have no sofa and no explaination of why it has taken so long, so seats and sofas you have 1 week and then we pursue the matter legally, i am fed up with the silent treatment, it is not up to us to keep ringing and emailing and visiting you, to find out what is going on it should be you telling us, fact is, you have NO idea when our sofa will deliverd to your shop, to all your customers who read this, stay well away from this company they are scammers and cowboys at best, they have no customer service and no idea, also be aware they don't deliver, they contract that out to a removal company for which we were going to have to pay 155 euros, extra, let me say this seats and sofas you have one week to contact us and sort this mess out then i will start legal proceedings, we have had enough waiting, remember guys i paid over 2,000 euros and am still waiting 6 months later for a sofa that hasn't arrived, then if you visit the shop they they tell you anything to get rid of you, so it doesn't look bad on them, go to a reputable shop, not these scammers,
30 August 2025
Unprompted review
Reply from Seats and Sofas - Roeselare
Dear Tina,
We are very sorry to hear about the delays and the frustration you have experienced. This is not the service we aim to provide. Please contact us immediately at service@seatsandsofas.be, with your order details so we can resolve this as soon as possible.
Best regards,
Seats and Sofas
Reply from Seats and Sofas - Roeselare
Beste Bertier,
Hartelijk dank voor uw positieve beoordeling. Wat fijn om te lezen dat u ons personeel als vriendelijk en behulpzaam heeft ervaren. Klantvriendelijkheid en service staan bij ons centraal, en het doet ons plezier dat dit tijdens uw bezoek duidelijk merkbaar was.
Wij waarderen het dat u dit met ons heeft gedeeld en hopen dat u nog lang plezier zult hebben van uw aankoop.
Met vriendelijke groeten,
Seats and Sofas
Very helpful
No problem to ask a lot of questions, they were helpful to answer all of them honestly. They'll give you time to review everything on your own and make a decision at your leisure.
7 August 2025
Reply from Seats and Sofas - Roeselare
Beste mevrouw Deprettere,
Hartelijk dank voor uw positieve review. We zijn blij om te horen dat u onze service als behulpzaam heeft ervaren en dat u alle tijd kreeg om uw keuze rustig te maken. Bij Seats and Sofas vinden we het belangrijk dat u zich op uw gemak voelt en goed geïnformeerd wordt. Fijn dat onze medewerkers daarin geslaagd zijn.
We wensen u veel plezier met uw aankoop en verwelkomen u graag opnieuw in onze showroom.
Met vriendelijke groeten,
Seats and Sofas
Reply from Seats and Sofas - Roeselare
Beste Gertrude,
Dank u wel voor uw positieve woorden! We zijn blij te horen dat u onze service goed vond en onze medewerkers als warm en adviserend heeft ervaren. Uw opmerkingen over materiaalkeuze en prijsadvies zijn waardevol. We hopen dat u veel plezier heeft van uw nieuwe meubels.
Met vriendelijke groeten,
Seats and Sofas
Reply from Seats and Sofas - Roeselare
Beste Kevin,
Dank u wel voor uw positieve beoordeling. We zijn blij te horen dat u onze service als goed en behulpzaam hebt ervaren. Uw tevredenheid motiveert ons enorm!
Met vriendelijke groeten,
Seats and Sofas
Friendly staff, big showroom & parking lot
We came Here twice and we bought the beautiful Beau sofa the second time. We already had Beau in mind the first time we came, but we weren’t 100% sure about it. Letting time pass, made us think non-stop about Beau, which made us go back. Both time, we were helped by Gregory. He is very kind, helpful and thoughtful. Thanks to him (and also credits to the boss), we bought Beau. All staff were friendly.
The store has plenty of parking space and the showroom is quite big with plenty of choice. The delivery should be within 6-12 weeks, so we are suuuper excited to recieve our new sofa.
Note to yourself (and maybe your kids): come with a full stomach - Their counter is loaded with Candy and sweet things! it’s irresistible, we could not stay off haha
Definetely worth a visit!
9 June 2025
Reply from Seats and Sofas - Roeselare
Beste Kesteloot,
Wat een prachtige review – hartelijk dank! We zijn blij dat u zo tevreden bent over onze showroom, de service van Gregory en het ruime aanbod. De Beau is inderdaad een fantastische keuze, en we hopen dat u er snel van kunt genieten.
Met vriendelijke groeten,
Seats and Sofas
Alles was oke
5 February 2025
Reply from Seats and Sofas - Roeselare
Beste Steurs,
Hartelijk dank voor uw positieve beoordeling. Het is fijn om te horen dat alles naar wens was. We streven ernaar om elke ervaring bij Seats and Sofas aangenaam te maken. Uw feedback is zeer gewaardeerd.
Met vriendelijke groeten,
Seats and Sofas
Great customer service
Great customer service
They explained everything and answered all questions
31 October 2024
Reply from Seats and Sofas - Roeselare
Beste De Castro Vemba,
Hartelijk dank voor uw positieve review! Het is geweldig om te horen dat u tevreden bent met onze klantenservice in Roeselare. Wij streven ernaar om al uw vragen duidelijk te beantwoorden en u te voorzien van de best mogelijke service. Mocht u in de toekomst nog vragen hebben of ergens hulp bij nodig hebben, staan wij graag voor u klaar.
Met vriendelijke groeten,
Seats and Sofas
Friendly salesman
Friendly salesman, everything went well. I havent received my sofa yet, but 5 stars for now
25 September 2024
Reply from Seats and Sofas - Roeselare
Hello Robbe,
Thank you very much for your positive feedback! We are delighted that everything has gone smoothly so far and that you are happy with the service. We hope you'll be just as happy with your sofa once it's delivered.
Please do not hesitate to contact us if you have any questions regarding delivery.
Best regards,
Seats and Sofas
A very good service and a friendly…
A very good service and a friendly serice too. Had small problem and it was no probleem to put it in order i find being honest and frienly is inportent
4 August 2024
Reply from Seats and Sofas - Roeselare
Dear Smith,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
The Service was just good !!
24 June 2024
Reply from Seats and Sofas - Roeselare
Dear Muze,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
👍 AU TOP MERCI
29 March 2024
Reply from Seats and Sofas - Roeselare
Bonjour Emmanuel,
Merci de partager vos commentaires avec nous ! Nous sommes ravis que vous soyez satisfait de votre visite !
Cordialement,
Seats and Sofas
Good selling guy.
Good selling guy.. not to pushing but taking his distance and just come if needed.
A lot of choice also
28 January 2024
Reply from Seats and Sofas - Roeselare
Dear Jurjen,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Reply from Seats and Sofas - Roeselare
Dear Eva,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
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