I bought our Sealy Elevate Blackwood Hybrid Mattress from Dunelm in April this year and got it in the sale at a reasonable price. The mattress is firm and as always with Sealy mattresses very comforta... See more
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We bought our Sealy mattress at Keens Belfast - it is definitely the best and most comfy mattress we have ever owned ! Although it is a bit more expensive for a Sealy it was worth the expense as in th... See more
The delivery service was as suggested the evening before. Also able to track the van's journey which was very useful. The 2 young men were professional and friendly, also taking the old one away was... See more
The mattress is very well made,you can tell when you sit or lie on it,excellent purchase had a few very good sleeps on it nowadays no more back ache either,I'm so happy
Company details
Written by the company
Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.
Contact info
Station Road, CA7 2AS, Carlisle, United Kingdom
- 01697320342
- salesorders@sealy.co.uk
- sealy.co.uk
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Replied to 100% of negative reviews
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Just a really brilliant service from…
Just a really brilliant service from start to finish. Mattress took almost 3 weeks to be delivered, then we had a trial and unfortunately it was not supportive enough for us so had to be returned. Took another almost 3 weeks to collect but all has run smoothly and cannot fault the no quibble return. Just waiting for the refund now ☺️

Reply from Sealy UK
High Price, Low Comfort – Waiting for Sealy to Address…
I spent £2,499.99 on the 180CM Matt Bronte CR Medium White Super King mattress, expecting the high quality Sealy is known for. Instead, I wake up every morning with a sore back. For this price, I find this completely unacceptable. I would like to know how Sealy plans to address this issue, as I expected far better comfort and support. I am awaiting a response and a solution

Reply from Sealy UK
Absolutely spot on with my purchase so…
Absolutely spot on with my purchase so polite and will definitely buy again from this Company

Reply from Sealy UK
Cunard double mattress
Brought the Cunard double mattress. Brilliant quality, firm mattress.
Delivery quicker than originally estimated.

Reply from Sealy UK
Sleeping on a cloud.
So comfy from the first nights sleep. Easy to turn about. Pure quality. A replacement for our old Sealy.

Reply from Sealy UK
Good mattress.
The mattress is harder then we thought but getting used to it, good service & delivered on time.

Reply from Sealy UK
Very unpleasant smell from new mattress
We are still trying to get rid of the horrible smell from the new mattress seven weeks after receiving it even though we have followed the guidance regarding airing etc. Not impressed.
Delivery and service quality was excellent.

Reply from Sealy UK
Great service honouring the warranty
We had a problem with a Sealy mattress and they deliverded a like for like replacement quickly and took the old one away - great service honouring the warranty

Reply from Sealy UK
Excellent service
The Sealy was delivered by Mattress Online the next day and the experience easy and efficient. We are pleased with our purchase and the quality of the mattress.

Reply from Sealy UK
New bed is so comfortable and sleeping…
New bed is so comfortable and sleeping quality has improved greatly from the old bed.

Reply from Sealy UK
Sealy firm mattress…
We bought our Sealy mattress through Bensons for Beds. I knew that we were getting a good mattress buying Sealy because we've had one of these before. Sealy make great mattresses.
Good service from the point of purchase, good delivery service and a quality product.

Reply from Sealy UK
I purchased the Dante
I purchased the Dante. Before purchasing I made several calls to Sealy to discuss the various models plus I went back twice to where I purchased it to try it out. I was told it was a medium, but it can't be as feels very firm and has no give. In store it felt fairly comfortable, but then I was wearing several layers of clothing as was February. The laytex layer on top, feels like lying on a 1/4" camping mat, on hard tufts of grass, on hard baked ground. If you roll on your side, your hip, shoulder and other bones in contact can't sink into the mattress, so it really hurts. I would have given it 0 stars, but the non roll edge is very good. You can sit on the side without rolling onto the floor. I am now stuck with an expensive mattress, I can't sleep on, so will have to spend money I don't have, to buy a different one. Very disappointed in Sealy. I've had Sealy Posturepedic mattresses since 1987, but will now look at other brands.

Reply from Sealy UK
It’s reasonably comfortable but not what we hoped it would be
It’s fairly comfortable but absolutely nowhere near as comfortable as the mattress we tried in store; we both find it very firm to the point of being a little uncomfortable still and we’ve now had it for around 6 weeks and followed manufacturer instructions regarding turning/rotating initially.
Can’t fault delivery, haven’t had any follow up customer service from either Sealy or Bensons for Beds which is surprising given that we paid a small fortune for the mattress.

Reply from Sealy UK
The bed has started to sink already…
The bed has started to sink already after just 4 months. This is disappointing as we had hight expectations for a premium mattress.

Reply from Sealy UK
North sea mattress
We have a sealy mattress, its a round 2 years old and at first it was perfect great nights sleep, 2 years on the mattress is like the north sea its sunk all over.
Tried the shop we got it from to look at it as its got 10yrs warranty nothing.
Tried sealys customer service nothing, feels like we have wasted 1800 pound on a poorly made over priced mattress.

Reply from Sealy UK
Sleep Glorious Sleep
After a failed first attempt, by not doing our homework, we were advised of the Sealey! I sleep as comfortably as a lottery winner now! 🫡

Reply from Sealy UK

Reply from Sealy UK

Reply from Sealy UK
Sealy mattress simply the best!
This is our third Sealy mattress. We tried Hypnos at over £1,500 and after 2 years we threw it away and went back to Sealy. Our new Sealy mattress is so comfortable and we are sleeping much better with less aches and pains!
We will not go elsewhere now.

Reply from Sealy UK
We are very pleased from the start and…
We are very pleased from the start and especially taking the old mattress away and putting new one on the bed

Reply from Sealy UK
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