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Sea Island Coffee Reviews 

413
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique taste of the coffee, often describing it as the best they've ever had. Many highlight the efficient and speedy delivery service, noting that products arrive promptly. People also appreciate the excellent customer service, with staff being responsive and helpful, and the ordering process is frequently described as easy and straightforward. However, some customers also noted concerns regarding the coffee's taste and quality, describing certain varieties as lacking flavor, being too light, or having an undesirable bitter or harsh aftertaste. A few other people also felt that there were occasional issues with delivery, such as shipments getting stuck in customs or delays in order dispatch without updates.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the exceptional quality and unique... See more

Quality

Consumers find quality to be positive, with many describing the coffee as exceptional, smooth, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic, great, and... See more

Order

Customers had positive experiences with order, praising the ease of ordering and prompt delivery. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice selection of beans , but ??? ! ... maybe not the best sealed containers for unroasted/green or freshly roasted coffees ... bit lacking in flavor profiles, natural oils.... I paid almost 4k @ a... See more

Rated 5 out of 5 stars

While enjoying my first cup of Pitcairn Coffee, I allowed myself to take a mental journey to reflect on the path it had taken to get here. Amazing! I hope others will come to enjoy the uniqueness of t... See more

Rated 5 out of 5 stars

Speedy delivery. The coffee bags of Blue Mountain coffee make a delicious cup and are just the ticket when you can’t be bothered to grind beans! I hope they will eventually offer other coffees in th... See more

Rated 5 out of 5 stars

These guys are super responsive and send products quickly! In my situation, the coffee arrived partially damaged as a result of shipping. The team immediately responded and sent over a fre... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Store
  3. Coffee Wholesaler

About Sea Island Coffee

Written by the company


Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.

We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.

We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

413 reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(413)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

All good 👍🏻

Everything is perfect

30 June 2025
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Khalid, We’re so pleased to hear everything was perfect with the Panama Geisha - thank you for sharing your experience. It was also a pleasure speaking with you over email and we’re looking forward to hearing your thoughts on the other coffees we discussed.
The Sea Island Team

Rated 5 out of 5 stars

Wild Jaku Bird Coffee

I had heard about wild jaku bird coffee so I searched online and found this company Sea Island Coffee in UK so I placed an order, I had a bit of trouble as I live in Gibraltar, many online sites do not deliver to Gibraltar, don't know why, but luckily for me Antonia from Sea Island Coffee sorted it out for me. (Many thanks)
I will certainly buy from them again
Highly recommended 100%
I use an Aeropress to brew my coffee, I use a 1 : 15 ratio and a grind of 22 clicks on my Comandante C4
The brew is superb, medium strong, no bitterness at all in the palate amazing

10 July 2025
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Reply from Sea Island Coffee

Hi Albert, Thank you so much for your great feedback. We’re delighted that you discovered us and that Antonia could assist in making sure your order reached Gibraltar smoothly. It’s always a pleasure to help our customers enjoy rare coffees like Wild Jacu Bird, no matter where they are in the world. We look forward to sharing more extraordinary coffees with you.
The Sea Island Coffee Team

Rated 5 out of 5 stars

Delicious coffee

Delicious coffee, and would definitely recommend.

10 July 2025
Unprompted review
Sea Island Coffee logo

Reply from Sea Island Coffee

We’re so pleased you’re enjoying our coffees. Let us know if you’d ever like recommendations for your next order - we’d be happy to help.
The Sea Island Coffee Team

Rated 5 out of 5 stars

Exceptional quality coffee

Exceptional quality coffee, very unique and amazing flavour. Have not found coffee like this anywhere else. The people that work there are knowledgeable and a pleasure to speak with. Have made many orders and the delivery is very quick every time!

7 July 2025
Unprompted review
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Nats, Thank you for the review – we’re so pleased you’re enjoying our unique coffees and service! If you’d like any recommendations for your next order, we’d be happy to help.
The Sea Island Team

Rated 5 out of 5 stars

Amazing Nespresso Pods!


The nespresso pods are such a lovely present!

1 July 2025
Unprompted review
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Maya, Thank you for the 5-star review! We're delighted to hear your great feedback on our capsules!
The Sea Island Team

Rated 5 out of 5 stars

Amazing coffees that I can’t find…

Amazing coffees that I can’t find elsewhere!

27 June 2025
Unprompted review
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Millie, Thank you for your review! We’re pleased to hear you enjoyed the selection. Let us know if you ever have any questions or need recommendations; we’re happy to help.
The Sea Island Team

Rated 5 out of 5 stars

Young lady in the shop(pe)

Young lady in the shop(pe)
that morning was very cordial and knowledgeable. She took the time to discuss some coffees of interest to me. I bot Galapagos, St. Helena and Nepal. I've tried them all by now and they are all very good. I'll keep an eye out for what is available online. I have a lot of Puerto Rican coffee to go through before l place any new orders, however. I usually drink 2 or 3 cups a day so it will take a while.

27 June 2025
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Craig, Thank you for your lovely review. We’ll be sure to pass your wonderful feedback on to Antonia – she’ll be delighted to hear it. We’re so pleased you’re enjoying the coffees and look forward to welcoming you back when you’re ready for more.
The Sea Island Team

Rated 5 out of 5 stars

Every order from Sea Island Coffee has…

Every order from Sea Island Coffee has been a pleasure.

3 July 2025
Unprompted review
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Oliver, Thank you for taking the time to leave us this review. We’re so pleased to hear that every order has been a pleasure and that you’ve enjoyed the coffee!
The Sea Island Team

Rated 5 out of 5 stars

Fantastic coffee

Fantastic coffee, would highly recommend!!

18 June 2025
Unprompted review
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Reply from Sea Island Coffee

Thank you for the 5-star review!
The Sea Island Team

Rated 5 out of 5 stars

Great gift ideas for coffee…

Great gift ideas for coffee lovers.Order arrived very quickly.
Coffee was perfect.

27 May 2025
Sea Island Coffee logo

Reply from Sea Island Coffee

Thank you for your review! We’re pleased to hear you found the perfect gift and that everything arrived quickly. If you ever need recommendations or have any questions, we’re always happy to help.
The Sea Island Team

Rated 3 out of 5 stars

Did not meet expectations

I was so excited to try Sea Island Coffee largely because of the great reviews, and I saw the store while walking by. I'm a coffee-lover and have a soft spot for unique and rare beans.

That said, Sea Island didn't quite meet my expectations for the Nespresso capsule versions. I got the discovery set, and their bestselling pods are bland in the flavour profile. There's no flavour to taste, and they don't taste amazingly with milk. For Nespresso capsules in London, Ueshima Coffee Company is significantly better, and cost £3 each box while these ones cost me £19 each that I'll never get back.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

The delivery was quick

The delivery was quick, and the coffee was amazing. It was very well packaged.

12 June 2025
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Reply from Sea Island Coffee

Thank you for the 5-star review. We're delighted to hear your great feedback on our Wild Kopi Luwak Coffee!
The Sea Island Team

Rated 5 out of 5 stars

Really great coffee

Really great coffee, beautiful packaging and the perfect Father’s Day gift for my dad. Thank you!

11 June 2025
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Sophie,
Thank you for the 5-star review. We’re thrilled to hear the Jamaica Blue Mountain pods made the perfect Father’s Day gift! So pleased you loved the packaging too.
The Sea Island Team

Rated 5 out of 5 stars

Good quality coffee

The shipping was fast. Coffee is rare and very good quality.

9 June 2025
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Miika,
Thank you for the review – we hope you're enjoying the Galapagos coffee!
The Sea Island Team

Rated 5 out of 5 stars

Great Supplier

Great Supplier.
High quality coffee

3 June 2025
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Assad, Thank you – we're glad you're enjoying the coffee!
The Sea Island Team

Rated 5 out of 5 stars

All in order

No issues at all

3 June 2025
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Reply from Sea Island Coffee

Thank you for leaving us a 5-star review!
The Sea Island Team

Rated 5 out of 5 stars

Cannot fault the service or the product…

Cannot fault the service or the product but the price is very high.much more expensive than any other brand. Makes me ration my consumption.

2 June 2025
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Reply from Sea Island Coffee

Hi Bernard, Thank you for the 5-star review – we’re pleased you’re happy with the capsules and our service. When it comes to pricing, we always aim to keep things consistent and try to change prices as infrequently as possible. Some origins have risen in recent years due to rising costs of coffee and shipping, especially for rarer, more remote regions. That said, our capsule prices have remained unchanged for quite some time. We appreciate your understanding.
The Sea Island Team

Rated 5 out of 5 stars

They’re great!

Quick shipping, responsive to inquiries, great coffee!

27 May 2025
Sea Island Coffee logo

Reply from Sea Island Coffee

Hi Murray,
Thank you for the 5-star review! Great to hear you’ve been happy with the coffee, fast shipping, and our service - always happy to help with any enquiries!
The Sea Island Team

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