I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating. Even after successfully installing everything, the option still doesn’t work at all. I just can’t... See more
Company replied
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See what reviewers are saying
ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the open... See more
ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing that makes it simple to create effective training videos. Plus the new AI captions and chapters are huge... See more
I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get b... See more
Company replied
Company details
Written by the company
ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service. Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!
Contact info
P.O. Box 45085, 98145, Seattle, United States
- marketing@screenpal.com
- screenpal.com
3.1
Average
71 reviews
Replied to 33% of negative reviews
Typically replies within 1 month
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Horrible lying company!!
Horrible lying company!!! I bought their “lifetime” pro version and not only did I always have trouble loading it (it constantly needed updates and would force me to log into the website and even then refuse to open) a few years later they wrote and told me I needed to pay them:
I ALREADY DID!! Why did I have it for three-four years without payment if I had t already bought the lifetime membership!!! She said there was no membership associated with my email then abruptly cancelled my account. I was so freaking mad , if it was worth the time I’d take them to small claims but it’s not, I’m just going to find a better screen recorder that opens better with better features and oooohhhhh I’ll never use this company again
21 July 2021
Unprompted review
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