Scratchtrip Reviews 122

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I am very happy with the product, amazing quality and quick delivery! I recommend it as a gift or personal use.

Rated 5 out of 5 stars

I have now shopped with Scratchtrip twice now and the products I have brought from them each time are of an amazing standard. I have recommended them to friends and family who are interested in travel... See more

Rated 1 out of 5 stars

Despite paying for express delivery to have it within 7 days, 3 weeks later, still no sign of it. Really disappointed as it was a gift and we had it sent to a families house for my sons 18th Bir... See more

Company replied

Rated 5 out of 5 stars

The product is exactly what I imagined. It was delivered on time. I found a little difficult to get information abou my delivery, but at the end, it was delivered as stipulated at the website when I b... See more

Company details

  1. Gift Shop

Written by the company

We are small family business in Europe who loves to make exceptional printed products with scratch off layer!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

122 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

No information about delivery

Products seems to be really great, but there is no follow-up regarding the delivery. I was afraid that I would never get them as there were no information about that. But then, I got them

30 September 2022
Rated 1 out of 5 stars

3 weeks later not here but paid for Express delivery (7 days) Con

Despite paying for express delivery to have it within 7 days, 3 weeks later, still no sign of it.
Really disappointed as it was a gift and we had it sent to a families house for my sons 18th Birthday but he leaves tomorrow so he won't be getting his gift.
No help from Customer Service as link they sent didn't work to track it and when I notified them they said it will arrive in 1 to 2 weeks, that was 2 weeks ago and I still don't have it

8 October 2022
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Reply from Scratchtrip

Hello, we are very sorry to hear that it takes long to arrive. Delivery to Australia takes longer than expected. As i've checked your tracking ID - it should reach you shortly. We will up date,

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