Scott's Bass Lessons Reviews 808

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its comprehensive and well-organized content, noting its effectiveness in helping them learn and progress. Many highlight the excellent user experience, finding the platform modern, friendly, and easy to navigate. The staff and teachers receive high marks for their professionalism, expertise, and engaging teaching styles. The website is also frequently commended for its vast library of resources and clear learning paths. However, some customers expressed dissatisfaction with the service, citing issues with support interactions and a perceived lack of catering to individual client needs. A few other people also felt that not all tutors would appeal to everyone.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its comprehensive and... See more

User experience

People report positive experiences with the user experience. Customers found the platform easy to navigate... See more

Staff

Consumers consistently express satisfaction with the staff. Reviewers highlight the instructors'... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and modern,... See more

Service

Customers had ambiguous experiences with service. Some reviewers expressed deep disappointment with support,... See more

Based on these reviews

Rated 5 out of 5 stars

SBL has come a very long road fromScott and his white board! An amazing educational resource. Ready to go anytime you are, saves your place, workbooks, backing tracks, and excellent, clear, conci... See more

Rated 5 out of 5 stars

beautifully curated and organized lesson that meet players at many levels. 6 months of hard work on the fretboard accelerator and players path have been miracle game changers. oh yeah. did I mention h... See more

Rated 5 out of 5 stars

This is a fantastic music learning platform. While no online platform can match (in my opinion) a great private teacher, SBL has an incredible library of video resources including live seminars with s... See more

Rated 5 out of 5 stars

i really like their charts based approach to learning to play. You're not just memorizing scales and chords-you are actually playing stuff. Simple at first, then progressively more challenging. This i... See more


Company details

  1. Music School
  2. Music College
  3. Music Instructor
  4. Music Publisher

Written by the company

Scott's Bass Lessons is the biggest online bass guitar school in the world, with more than 40,000 active members and 2 million followers across our social channels. If you love bass like we love bass, come on over and check out our HUGE library of resources, meet like minded folk in our community, and chat with your heroes in our amazing live events.


Contact info

4.8

Excellent

TrustScore 5 out of 5

808 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Scott may be a fine teacher, but…

Scott may be a fine teacher, but the organisation isn’t. Did one session and i loved it. But than i lost my oassword. No possible way to get in contact with SBL. Nobody at the helpdesk, never an anwer to e-mails, tried everything for two weeks but than gave up. It took them months to convince me to become a member en than do this? I just don’t understand. Got my money back by Paypal, SBL didn’t reply to them neither i guess. Such a shame and not necessary.

26 March 2026
Unprompted review
Scott's Bass Lessons logo

Reply from Scott's Bass Lessons

Good to speak with you Ton. We confirmed we did reply to his request but he did not receive the password reset emails for reasons we've yet to understand.

Rated 1 out of 5 stars

All is well, until you ask for refund

All was well with this online bass lessons portal, up until the day when I decided to cancel my enrolment to the third course I bought from them, based on the 30-day trial period, which was part of the conditions of the offer.

Ever since, I’ve written twice to the owners of the site via the contact form within the members area of the site. Then, after one week had passed without any response, I wrote twice directly to their support@ address. Both times I got automatic answers from a chat bot, that my request will be processed in next 2 days. Now it’s already been 5 days without a reply and the chat bot is now contacting me to know if I have been able to review the response - which I have not received (checked all possible places like Spam or Unknown folders etc). The chat bot even asked me if I could rate the site’s support. It also stated the if I did not respond to it‘s message it would close my request within the next couple of days.

All in all it feels like at this site you’re only welcome as long as you send them your money. Despite all announcements to the contrary, refunds are not part of the deal. Really a pity…

Addendum: to be fair…. one day after this review, the site’s Support responded to my request and have refunded me the full course fees.

28 February 2026
Unprompted review
Scott's Bass Lessons logo

Reply from Scott's Bass Lessons

We almost always reply within 24 hours to emails to support@scottsbasslessons.com. The contact form you used does not know the identity of the logged-in user and you must therefore leave an email address (which is why there was no reply).

Rated 5 out of 5 stars

Scott's bass lessons site is Amazing

Scott's bass lessons is a wealth of great info and amazing lessons regarding the bass guitar. The info is presented in a way that is easy to digest. One only has to put in the work to see growth and improvement

3 May 2025
Unprompted review
Rated 1 out of 5 stars

I am deeply disappointed

I am deeply disappointed! I requested a refund and have been ignored for almost a month. No response. Never again SBL.

22 December 2025
Unprompted review
Scott's Bass Lessons logo

Reply from Scott's Bass Lessons

We reached out to Ricardo to try and work out what happened in his case and put it right. One of our support agents did reply to him on 26 Dec 2025, but he did not see the reply and so his refund was not completed until he reached out again.

Rated 5 out of 5 stars

Very wide scope and excellent teaching

The range of bass-related topics is very wide, and the instructors (all of them tremendously skilled in both playing and in explaining the concepts) go in depth into their subjects. It's a very well-rounded platform for learning the bass or improving as a musician.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Don't hesitate!

SBL has a vast library of content and continually adds new courses and features. Great instructors for every temperament and level. The live practice sessions are fantastic. Well worth my initial investment. I also have a face to face teacher and SBL completes my learning experience.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

I first started watching the odd…

I first started watching the odd lessons on YouTube when it was just Scott. Before that I had endless bass lessons in the early 70's with a guitar teacher, (hardly learnt anything). But after around a year I bit the bullet and signed up, have not looked back. I'm a young 72, still loving the bass, still learning, now I have 2 of my grandsons wanting to learn. Love you guys.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

How SBL Turned Me Into an Actually Literate Musician

I joined SBL four years ago as a intermediate bassist thinking I’d just get better at bass. Turns out that wasn’t really what happened.
The real shift came from how the platform treats music literacy as central, not peripheral. Working through the different pathways and courses forced me to actually understand what I was playing instead of just executing patterns.

I’m obviously a better bassist now, but more than that, I’m just a better musician. My understanding of music has broadened way beyond bass. If you’re intermediate and serious about actually improving rather than just going through neverending YouTube content, SBL is worth it.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Keep coming back to SBL

Because of my financial situation. I’ve joined for a couple months here and I’d have to cancel for the above reason. I keep coming back though as matter of fact that’s what I’m doing right now!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

beautifully curated and organized…

beautifully curated and organized lesson that meet players at many levels. 6 months of hard work on the fretboard accelerator and players path have been miracle game changers. oh yeah. did I mention hard work? yes HARD WORK! there are no magic bullets however these lessons are very close.

12 September 2025
Unprompted review

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