Easy to book, followed instructions to location and the boys took over from there. Got us to the drop off point with plenty of time. On arrival back home called to make them aware we had collected our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Once you find portakabin in the yard 1st right through gates easy service drop of your keys then get taken to airport 5 mins away dropped of just phone when you get luggage on way back there to.pick y... See more
Company replied
Really great service, so close to the airport, really friendly staff, collected within a few minutes of calling them. Would definitely recommend them however was travelling with an elderly parent on t... See more
Company replied
We had a bit of a wait when we got there as the vehicles that take you to the airport are actually more of a mini van than a bus, only being able to fit a small group of maybe 8. The vehicle was alr... See more
Company replied
Company details
Written by the company
Scot Park provides airport parking services for travellers flying from Glasgow Airport, with secure Meet & Greet and Park & Ride options. Customers can book online, receive instant confirmation with arrival details, and use clear handover and return instructions for a simple, reliable parking experience close to the terminal.
Contact info
142 Norfolk Street, Scotland, , G5 9EQ, Glasgow,, United Kingdom
- 07348186412
- contact@scotpark.co.uk
- scotpark.co.uk
4.3
Excellent
157 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Again an excellent service
Again an excellent service, will definitely use again next time flying from Glasgow
26 June 2026
Unprompted review
Reply from Scotpark
Hi Brian,
Thank you for your continued support!
We’re delighted to hear you had another excellent experience with us. It means a lot that you choose us when flying from Glasgow, and we look forward to welcoming you back again next time.
Kind regards,
The Team
Terrible unreliable service - avoid
Booked the ‘meet and greet’ service as we had multiple cases and a baby. From reading the website and confirmation email it makes it sound like you meet the driver at the drop off point at the airport however this was not the case. Phoned the number given when we were 30 minutes from arriving (as instructed on the email) and the man on the phone could not understand what we were saying, seemed to not know what the meet and greet service was and kept telling us to come to the car park. After 5-10 minutes discussing this he finally understood and told us to go to the holiday inn express which we did. Keys were given to the man who met us here who then drove off leaving our car at the holiday inn. Since returning home we have now had a parking fine for £100 as our car was left in the holiday inn express car park for 3 and a half hours.
I have emailed the company about this and have been ignored.
Terrible service with people who clearly don’t know what they’re doing.
I would avoid this company at all costs.
1 June 2026
Unprompted review
Reply from Scotpark
Hi Sam,
Thank you for taking the time to leave your feedback. We’re very sorry for the inconvenience you experienced and apologise that your meet and greet service did not go as expected.
We’re also sorry to hear that you have not yet received a response to your email. Our customer support team is currently working through enquiries, and someone will be in touch with you as soon as possible to look into the matter.
We sincerely apologise again for the inconvenience caused.
Kind regards,
The Team
Do not recommend
So disorganised. One hour wait to get to the airport. Slowest park & ride I’ve ever used. Would not recommend
24 May 2026
Unprompted review
Reply from Scotpark
Hi Michelle,
Thank you for your feedback. We’re very sorry for the inconvenience you experienced and apologise for the delay on your journey to the airport.
We understand how frustrating this must have been and sincerely apologise that you had such a long wait. Thank you for taking the time to share your experience.
Kind regards,
The Team
Great parking option
Close to the airport, so short transfer, and staff were courteous and friendly. Slightly further to walk to pick up/drop off point than other operators, as it's at the Holiday Inn at the rear of the multi-storey car park. But all-in-all a seamless experience. Would definitely use again.
9 May 2026
Unprompted review
Reply from Scotpark
Hi Michael,
Thank you for your thoughtful review!
We’re delighted to hear you enjoyed our convenient location, friendly team, and smooth transfer service. It’s great to know you had a seamless experience overall, and we’re especially pleased to hear you’d choose us again.
We look forward to welcoming you back on your next trip.
Kind regards,
The Team
Warning: Avoid at all costs. Unorganised, careless and totally unprofessional.
I am beyond disappointed with my experience at Scot Park. I booked "Park and Ride" through Book FHR specifically because Scot Parks own website indicated I would keep my own keys, but this was completely false. Upon arrival, I was asked to hand over my keys in what can only be described as unorganised chaos, with cars triple-parked and having to be moved constantly to access others.
While I was away in Spain, I discovered via my cars app that it was left unlocked with the driver's window down. Nobody contacted me about this.
When I spoke to the office, they claimed they couldn't start my car, despite having already moved it across the yard, and simply told me "not to worry" while placing a black bin bag over the window.
When I returned, the interior of my brand-new car was covered in bird droppings.
My car was working perfectly before I left, and I suspect their handling of my keys or vehicle caused a loss of connection with the smart key fob.
Additionally, on our return, we had to phone 2 different numbers and had to wait for at least 30 minutes to be collected.
I would strongly advise against using this company and will not be returning.
1 June 2026
Unprompted review
Reply from Scotpark
Hi David,
Thank you for taking the time to share your feedback. We’re very sorry for the inconvenience you experienced and apologise that your experience was not what you expected.
We’re sorry to hear about your concerns regarding your vehicle and the delay with your return collection. If you have already contacted us about these matters, our customer support team is working through enquiries and will respond as soon as possible.
We sincerely apologise again for the inconvenience caused and appreciate you bringing your concerns to our attention.
Kind regards,
The Team
DO NOT DO Business WITH This company
DO NOT DO Business WITH This company, starting with completely wrong parking location given BY THE Company,nearly missed our flight with all their messing about. Car not parked at airport as advertised. On the way home wrong information on pick up point again given by scot park. We had paid for meet and greet but we were told to go to a bus stop. We phoned them back and told them again we were meet and greet, eventually they agreed to go bring our car to us. We then waited at a new pick up point for a while and had to phone them back to which we were told our car was not even out of the compound yet. We waited a further 45 minutes after calling and eventually someone appeared with our car. I cannot even describe the mess of the car. It was disgusting, covered in bird mess outside and INSIDE the car......do not go near them its a con.
23 May 2026
Unprompted review
Reply from Scotpark
Hi Paul,
Thank you for taking the time to leave your feedback. We’re sincerely sorry for the inconvenience you experienced and apologise that your meet and greet service was not as straightforward as expected.
We understand how frustrating the confusion regarding the collection arrangements and the delay on your return must have been, especially after travelling. Please accept our apologies for the inconvenience caused.
Kind regards,
The Team
Where is my car?
On arrival I was greeted without my booking being in the system. Took a bit of the to sort this out - basically the guy had to redo my form, all while on the phone!
Transfer was fine
Transfer back from the airport - driver drove 40-50mph along a 20 or 30mph road.
Arrived at the car park to find my key was not looked out, they didn't know where my car was in the car park! Was blocked in by another car - took a while to find this car's key. All took 40 mins and at the time I was there, this was "quick". Others looking for keys for multiple cars! Literally looking through plastic boxes of envelopes of keys, looking for the reg plate number of the car blocking them in.
No organisation. Shambles.
24 May 2026
Unprompted review
Reply from Scotpark
Hi Claire,
Thank you for taking the time to leave a review.
We’re sorry for the inconvenience you experienced during your visit. We appreciate you bringing this to our attention and are grateful for your patience.
Thank you for choosing ScotPark, and we hope to welcome you again in the future.
Kind regards,
The Team
Excellent service
Excellent service! Friendly staff. The van was tricky if you're small to access from the ground but the transfer was quick, and they were waiting when we returned.
20 May 2026
Unprompted review
Reply from Scotpark
Hi Debbie,
Thank you for your lovely review!
We’re delighted to hear you received excellent service from our friendly team. It’s great to know your transfers were quick and that we were ready and waiting when you returned, helping make your journey as smooth as possible.
Thank you for your feedback as well—we really appreciate you taking the time to share your experience. We look forward to welcoming you back on your next trip!
Kind regards,
The Team
Great service they are there on time…
Great service they are there on time spot on
21 May 2026
Unprompted review
Reply from Scotpark
Hi Susan,
Thank you for your great review!
We’re delighted to hear you were happy with our service and that everything ran on time. Providing a reliable and punctual experience is something we take great pride in, so it’s wonderful to know we delivered for you.
Thank you for choosing ScotPark. We look forward to welcoming you back on your next trip!
Kind regards,
The Team
Had a great experience with Scotpark…
Had a great experience with Scotpark this week. Smooth check in process, easy to find, close to airport, really friendly staff, but mainly they didn’t mess about getting us to the terminal building or collecting us (which is a big deal for us). Price was great too so overall I’d defo use again. If I had to offer some advice a valet service would be amazing!
17 May 2026
Unprompted review
Reply from Scotpark
Hi Teri,
Thank you for your fantastic review!
We’re delighted to hear you had such a great experience with ScotPark. It’s wonderful to know you found us easy to find, enjoyed a smooth check-in, and appreciated our friendly team, quick transfers, and great value. We’re especially pleased that we could get you to and from the terminal without any unnecessary waiting.
Thank you as well for your suggestion about a valet service—we really appreciate your feedback. We’re delighted to hear you’d use us again and look forward to welcoming you back on your next trip!
Kind regards,
The Team
Great service
Great service. We arrived & parked our car , they took us to the airport straight away. No hanging about.
On return our flight was delayed 3 hours. Not a problem.
Efficient & kept in touch. Would use again.
20 May 2026
Unprompted review
Reply from Scotpark
Hi Zoe,
Thank you for your fantastic review!
We’re delighted to hear you enjoyed a smooth experience with no waiting around and that our team got you to the airport straight away. It’s also great to know we could accommodate your flight delay and keep in touch throughout, helping make your return as stress-free as possible.
Thank you for your kind words. We really appreciate your support and look forward to welcoming you back on your next trip!
Kind regards,
The Team
Scotpark was great
Scotpark was great, it was easy to find and a smooth process. The driver was very friendly and it was very convenient getting picked up when we arrived home just a short walk to the bus stop. Would definitely use again!
9 May 2026
Unprompted review
Reply from Scotpark
Hi Ellie,
Thank you for your fantastic review!
We’re delighted to hear you found ScotPark easy to find and that the whole process was smooth from start to finish. It’s wonderful to know our friendly driver and the convenient pick-up on your return helped make your journey even easier.
Thank you for your kind words. We’re delighted to hear you’d use us again and look forward to welcoming you back on your next trip!
Kind regards,
The Team
Great service
Great service! Super communication on pick up arrangements. Very pleasant staff. Will definitely use again
17 May 2026
Unprompted review
Reply from Scotpark
Hi Shelley,
Thank you for your wonderful review!
We’re delighted to hear you enjoyed our service and that our communication made the pick-up arrangements clear and straightforward. It’s also great to know our team made a positive impression with their friendly approach.
Thank you for your kind words. We’re delighted to hear you’ll be using us again and look forward to welcoming you back on your next trip!
Kind regards,
The Team
Excellant Service
I used this new meet & greet parking service last weekend
It was an excellant service from start to finish
From booking online to being met at the drop off point by Suhail the Manager all was very smooth & efficient
You call witjin30 mins of your arrival at the airport to allow the staff to go to the drop off point which was the Holiday Inn express
All communications by email or WhatsApp messages with clear instructions on what to do at each stage was very helpful
Your car is taken to a secure compound and you walk across the drop off parking area straight into the terminal building
On return you call when walking out with your luggage to the same pick up point Suhail was waiting with my car
I cannot recommend this company & service highly enough
I will definately be using it again on my next trip for smooth stress free parking!
9 May 2026
Unprompted review
Reply from Scotpark
Hi Karen,
Thank you for your fantastic review!
We’re delighted to hear you had such a smooth experience with our Meet & Greet service from the moment you booked online through to collecting your car on your return. It’s especially wonderful to know Sohail made such a positive impression and that our email and WhatsApp updates helped make the whole process simple and stress-free.
Thank you for your recommendation and for choosing ScotPark. We truly appreciate your kind words and look forward to welcoming you back on your next trip!
Kind regards,
The Team
Car park
Absolutely amazing 10/10,great communication,very nice staff,driver pick up us very quickly,no issues at all,absolutely recommend it,thank you so much for your service and kindness.
14 May 2026
Unprompted review
Reply from Scotpark
Hi Marianna,
Thank you for your amazing review!
We’re thrilled to hear you had such a positive experience with us. It’s wonderful to know you appreciated our communication, friendly team, and the quick pick-up service, and that everything went smoothly throughout your journey.
Thank you for your recommendation and your kind words. We look forward to welcoming you back on your next trip!
Kind regards,
The Team
Absolutely brilliant service
Absolutely brilliant service. No hassle whatsoever. Would definitely use again. Great value for money.
15 May 2026
Unprompted review
Reply from Scotpark
Hi Ally,
Thank you for your fantastic review!
We’re delighted to hear you had such a hassle-free experience with us. It’s wonderful to know you found our service to be great value for money and that everything went smoothly from start to finish.
Thank you for your kind words. We look forward to welcoming you back on your next trip!
Kind regards,
The Team
Booked this company last minute
Booked this company last minute. It is quite hard to find at night but excellent friendly service. Would definitely recommend. The guys did a great job of dropping us off and picking up from airport, and taking care of our car. We will be using Scotpark in the future
11 May 2026
Unprompted review
Reply from Scotpark
Hi Loraine,
Thank you for your wonderful review!
We’re delighted to hear you chose ScotPark for your last-minute booking and had such a positive experience with our team. It’s great to know you appreciated the friendly service, smooth airport transfers, and the care taken with your vehicle throughout your trip.
Thank you for your recommendation and for choosing ScotPark. We look forward to welcoming you back on your future travels!
Kind regards,
The Team
Would recommend and would use again
Good communication from Sohail. Best price I could find. Near the airport so quick transfer time. Sohail was waiting for us on our return. Friendly and professional service. Would use again and would recommend.
12 May 2026
Unprompted review
Reply from Scotpark
Hi Karen,
Thank you for your fantastic review!
We’re delighted to hear you appreciated Sohail’s communication and that you found our service to be friendly, professional, and great value. It’s wonderful to know our convenient location close to the airport and quick transfers helped make your journey smooth, and that Sohail was there ready to welcome you back.
Thank you for your recommendation and for choosing ScotPark. We look forward to welcoming you back on your next trip!
Kind regards,
The Team
Top class
Great location, friendly service, speedy collection and very well priced. Great job!
12 May 2026
Unprompted review
Reply from Scotpark
Hi Richard,
Thank you for your fantastic review!
We’re delighted to hear you enjoyed our convenient location, friendly service, and speedy collection. It’s also wonderful to know you found our parking to be great value.
We really appreciate your kind words and look forward to welcoming you back on your next trip!
Kind regards,
The Team
Great experience using the park and…
Great experience using the park and ride at scotpark. The staff were helpful and got us to and from the airport in just a few minutes. They provided a map location via whatsapp as well as there are a few inchinnan roads in paisley so it might feel confusing. The business seems fairly new so google maps images are out of date, but the lot has been refenced and is a secure lot for storing your car for your holiday. Will use again, thanks!
11 May 2026
Unprompted review
Reply from Scotpark
Hi Jacob,
Thank you for your fantastic review!
We’re delighted to hear you had a great experience using our Park & Ride service. It’s great to know our team was helpful, your transfers to and from the airport were quick, and that the WhatsApp location made it easier to find us. We’re also pleased you felt confident leaving your vehicle in our secure parking facility.
Thank you for your kind words and for choosing ScotPark. We look forward to welcoming you back on your next trip!
Kind regards,
The Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.