Scotch Whisky Auctions Reviews 

1,242
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 244 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the remarkably smooth and straightforward process for both buying and selling items, noting that the online platform is very easy to navigate and the product selection is truly fantastic. Reviewers frequently share that the staff members are professional, welcoming, and always exceptionally helpful with any questions or local collection needs. Furthermore, buyers deeply appreciate the secure packaging and exceptionally fast delivery times when receiving their precious orders. However, some customers also noted frustrating issues with unexpected delivery delays or problems handling shipments through external courier services.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the overall process as... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website and app are well designed,... See more

Product

People report positive experiences with product, highlighting that items arrive well-packaged in good... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping and constant... See more

Staff

Customers shared immense satisfaction regarding the staff, frequently highlighting that employees are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an incredible team. Each member guided me through all the selling process, arranging photo valuation, doorstep collection, updated me with messages and helpful emails, and advised me when the mon... See more

Rated 5 out of 5 stars

A very straight forward and simple process in selling my late fathers Macallan Whisky. Was able to get a quick online valuation which in the end, the bottle sold for the exact price the valued it at.... See more

Rated 5 out of 5 stars

1ST Class Service Dropped bottle off, kept informed about Auction every step of the way and cash was paid into my account within 3 days. Staff professional, polite and very helpful with my enquirie... See more

Rated 5 out of 5 stars

I’ve been collecting Scotch for years and after using Scotch Whisky Auctions for a while, it's definitely my first choice. The selection is consistently great, the platform is easy to use and processi... See more


Company details

  1. Online Auction Service
  2. Alcohol Store
  3. Auction House

Written by the company

Scotch Whisky Auctions is one of the biggest online whisky auction sites in the world. We run a live auction once a month, you can find our auction dates on our main website. We have a huge array of bottles rare, collectable, unique and highly sought after. Our staff have an extensive knowledge of all things whisky-related. We provide a helpful and friendly customer service. You can use the Scotch Whisky Auctions website to see what we have sold previous bottles for. Other Services: Home Collections 0% commission for sellers Free E.U. & U.K. Courier Collections for sellers Any other questions don't hesitate to call our office or drop us a message.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(1,242)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Generally good but make mistakes

Generally a good website and trustworthy but I did have a very large purchase where the product that was auctioned based on photo and what I received were not the same; not thrilled with how they handled this

11 May 2025
Rated 5 out of 5 stars

What an incredible team and service.

What an incredible team. Each member guided me through all the selling process, arranging photo valuation, doorstep collection, updated me with messages and helpful emails, and advised me when the money had been sent. Of course I also bought stuff, it would be rude not to.. and this process was seamlessly efficient, transparent and very reasonable to store my winnings at their warehouse until required. Thank you Julie, Gary, Calum, Linda and the pick-up lads.

9 March 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service every time I interact with them. Calum had been especially helpful after I had to cancel my order collection.

16 March 2026
Rated 5 out of 5 stars

Best auction house

Customer service is always fantastic wether you are in to collect bottles, dropping bottles off for an auction or have any email enquiries. Fast and efficient in everything that they do.
Top auction site for buying or selling.

14 March 2026

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