Scorpion Shoes Reviews 

3,859
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 364 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the exceptionally fast delivery services, highly competitive pricing, and the fantastic, extensive range of quality footwear available online. Many people also genuinely appreciate the remarkably smooth ordering process, helpful tracking updates, and thoughtful personal touches like lovely handwritten thank-you notes included inside the shoeboxes. Some reviewers were definitely not happy with unexpected delivery delays or occasional issues concerning items arriving in less-than-ideal physical condition. A few consumers specifically mentioned experiencing frustrating shipping setbacks, prolonged waiting times, or receiving packages featuring damaged boxes and marked products.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting competitive prices, fast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Price

People report positive experiences with price, frequently highlighting great discounts, competitive rates,... See more

Service

Reviewers highlight positive aspects of service, frequently expressing great satisfaction with the fast... See more

Order

Customers had positive experiences with order, frequently highlighting the straightforward checkout process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy navigate website, simple ordering process with a fantastic range of quality boots and shoes. Bought my Iron Rangers from Scorpion, my first pair were to big so had to exchange for a smaller size,... See more

Rated 5 out of 5 stars

Ordered shoes from Scorpion Shoes as my sale from another company was apparently cancelled. They had my size and style. The shoes arrived promptly and there were no issues from start to finish with th... See more

Rated 5 out of 5 stars

I stumbled across this company a while ago whilst looking for a particular pair of trainers and Scorpion Shoes had them in stock. I've ordered a couple of times now and the service hasn't changed. I... See more

Rated 5 out of 5 stars

Ordered 4.30pm on Friday, they arrived 9.05am Monday. Kept up to date with delivery estimates. Gola trainers £35 inc delivery and free returns, absolute bargain, so ordered a 2nd pair and they also ar... See more


Company details

  1. Shoe Store

Written by the company

In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,859)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and even better customer service

The customer service team was great. I forgot to add a discount code to my order and the team were able to amend the price after my order went through. The prices were great as well and I was able to find colours for the specific shoe that I wanted which weren’t available elsewhere.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Arrived in poor condition in bag and…

Arrived in poor condition in bag and actual shoe box was obliterated which was disappointing as the were a present so a disappointment for the recipient having them turn up in a battered box
But that’s all too late now as they had to be gifted and couldn’t get a replacement in time

Below statement about working with me is untrue
At no point has a resolution been come to

11 July 2026
Unprompted review
Scorpion Shoes logo

Reply from Scorpion Shoes

Thank you for taking the time to share your feedback. We are so sorry again that the courier damaged the shoe box during transit, especially since we know these were a special birthday gift. We always want our packages to arrive in pristine condition.

As soon as you let us know about the damaged packaging, we wanted to make things right for you immediately. We offered a few solutions to help, including a free return for a full refund.

Since you needed to keep the shoes in time for the birthday, we worked closely with you to find an alternative. We were pleased to agree on a custom resolution that you were happy with, which we processed immediately so you could keep the gift.

We truly hope your daughter had a wonderful birthday, and we are continuing to work closely with our delivery partners to ensure our parcels are handled with the care they deserve.

Warm regards,

The Customer Support Team

Rated 4 out of 5 stars

Have bought Rivieras shoes before

Have bought Rivieras shoes before, but the sizing is erratic. I get the same size 43, but they fit great or like this pair pinch . As they are suede I am wearing them in the house trying to break them in.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Easily a 5 star experience

I bought a pair on eBay, and it was so comfortable and lovely, that I chose to take advantage of the 20% off coupon in the box and purchased another pair directly. Dispatch was fast and even the show box is lovely, with a personal touch writing on the “thank you for your order” card.
All in all, a very pleasant buying experience.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Quick and free delivery and no-fuss returns when I’d ordered the wrong size.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great prices…….great service

Discount on the list price of the Teva sandals I ordered was the initial attraction, they were then dispatched within 24 hours using Royal Mail with free delivery. Sandals were as described. The website was easy to navigate. All in all a faultless service and I would definitely use again.

1 July 2026
Unprompted review

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