Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what... See more
Company replied
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Review summary
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Reviews shaping this summary
All new us as is our new Motorhome so when my husband noticed a door wasn’t shut properly he opened it the alarm went off straightaway and within 2 minutes someone from scorpion rang up to check to s... See more
Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour. Great having the peace of mind knowing exactly where my car is now 24hrs a da... See more
Company replied
Efficient, friendly and competent installation work carried out as agreed. Of course we won't know how effective the technology and service is unless the car is stolen! Hopefully we will never find ou... See more
Company details
- Telematics Service
- Applicant Tracking System
- Car Alarm Supplier
- Car Security System Installer
- GPS Supplier
Written by the company
We are Scorpion Automotive, a UK manufacturer with over 50 years of experience in keeping vehicles safe and secure. Since 1973, we’ve been designing and building high-quality vehicle security and telematics solutions trusted by drivers, riders, and businesses around the world. Our products include alarms, immobilisers, and trackers for cars, motorcycles, vans, fleets, and even heavy plant machinery. All our systems are developed and manufactured in-house at our UK facility, giving us complete control over quality and innovation. We’re proud that many of our products are Thatcham approved and recognised by leading insurers, helping our customers not only protect their vehicles but often reduce their premiums too. Customer service is at the heart of what we do. We offer UK-based support, 24/7 monitoring, and intuitive mobile apps so our customers can always feel connected and in control. Whether it’s protecting a motorcycle with our Datatool range, securing a family car, or managing an entire fleet, our focus is always the same: delivering reliable technology with peace of mind. At Scorpion Automotive, our mission is simple — to make vehicle ownership safer, smarter, and more secure for everyone.
Contact info
Scorpion House, Chorley North Industrial Estate, Drumhead Road, PR6 7DE, Chorley, United Kingdom
- dan.balsamini@scorpionauto.com
- scorpionauto.com
4.6
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Scorpion Track
Second time around and still smooth - thank you! Really appreciated. Customer Support - Scorpion Automotive
Dixon installed and explained our new…
Dixon installed and explained our new system perfectly for us. We had the Ghost Immobilser fitted and Scorpian Tracker. Dixon installed at our worksite in no time at all. Now i have peace of mind leaving my Defender parked up.
13 April 2026
Reply from Scorpion Track
Glad Dixon got everything sorted so efficiently at your worksite - we'll pass your kind words on to him. Enjoy the peace of mind with the Defender! Customer Support - Scorpion Automotive
Competitive, professional and straighforward
Our account manager, George Taylor, was absolutely fantastic. Second to none. Took all of the hassle out of the process and tracker fitted professionally and efficiently.
10 April 2026
Reply from Scorpion Track
We'll make sure George sees this - what a lovely thing to say about him. Thank you, Daniel! Customer Support - Scorpion Automotive
Tracker fitting
Very helpful information from customer service.
Efficient engineer fitted unit, good clean job.
15 April 2026
Reply from Scorpion Track
Helpful all the way through and a clean install - great to hear. Thank you, Jane! Customer Support - Scorpion Automotive
Great solution against theft and…
Great solution against theft and definitely worth the money very happy with it
12 April 2026
Reply from Scorpion Track
Worth every penny for that peace of mind - thank you, Gurcharan! Customer Support - Scorpion Automotive
Quick and Easy
Work performed quickly. Tracker set up was clearly explained - very pleased.
11 April 2026
Reply from Scorpion Track
Quick work and a clear explanation - exactly right. Thank you, Daniel! Customer Support - Scorpion Automotive
Reply from Scorpion Track
Really glad our phone team delivered - thank you! Customer Support - Scorpion Automotive
Reply from Scorpion Track
One less thing to stress about - that's the idea! Thank you. Customer Support - Scorpion Automotive
Car security
Professional, polite, arrived on time and did what they had to do. Excellent customer service and willing to help resolve any issues following installation. No complaint's and would recommend.
11 December 2025
Reply from Scorpion Track
What a thorough and kind review - thank you, Beverly. Really appreciated. Customer Support - Scorpion Automotive
Reply from Scorpion Track
Glad the home install went smoothly - thank you! Customer Support - Scorpion Automotive
Reply from Scorpion Track
Friendly and easy - that's us! Thank you, Waqar. Customer Support - Scorpion Automotive
the price per month is quite expensive
the price per month is quite expensive, so i will not be using the tracker, as the insurance saving is about £5 per year. really not wort bothering
16 April 2026
Reply from Scorpion Track
Thank you for the feedback, John. We are sorry the pricing did not feel worthwhile for your situation. Our monitoring service provides round-the-clock tracking and rapid response in the event of theft, which many customers find valuable beyond the insurance saving alone. If you would like to discuss your options, please do not hesitate to email us at technical@scorpionauto.com with reference DS26XSX.
Customer Support - Scorpion Automotive
Peace of Mind
We have had this only a week or so. It is very detailed and easy to use. Good for peace of mind.
17 April 2026
Reply from Scorpion Track
Detailed, easy to use and great for peace of mind - brilliant. Thank you, Ruth! Customer Support - Scorpion Automotive
From the retailer to the fitter
From the retailer to the fitter, all very helpful, researched other products and found scorpion to be the most popular and I see why, easy set up in the app and now I have piece of mind in my campervan
17 April 2026
Reply from Scorpion Track
Campervan peace of mind - love it! Really glad you found us, Darren. Thank you. Customer Support - Scorpion Automotive
Really easy
17 April 2026
Reply from Scorpion Track
Sometimes easy is the best outcome - thank you! Customer Support - Scorpion Automotive
Great service from start to finish. Both on the phones and installation. Would highly recommend
The lady I first delt with really knew what she was talking about and helped me chose the best options to suit my needs.
16 April 2026
Reply from Scorpion Track
Sounds like our team really got to grips with exactly what you needed - thank you, Andrew! Customer Support - Scorpion Automotive
The gentleman who fitted it was…
The gentleman who fitted it was excellent and the product works just fine
9 April 2026
Reply from Scorpion Track
Really glad the fitter and the product both delivered - thank you! Customer Support - Scorpion Automotive
The product is excellent
The product is excellent, reasonably priced, delivered on time, and easy to setup.
However, the fitter was impatient, rude, and seems untrained in customer care. He finished the work earlier whist I was in a meeting having planned around his estimated time. I asked him to give me 10 mins, he threatened to leave if I was not there in 5 mins. When I got to him, he was brash, rushed his explanation of the operations of the system.
I will still use this company, but will need good customer cate
16 April 2026
Reply from Scorpion Track
Thank you, Dipo. We are really pleased the product itself hit the mark. However, the behaviour you have described from the fitter is not acceptable and falls well short of the standard we expect. Threatening to leave and rushing the handover is not the experience we want for any customer, and we will pass this feedback on to ensure it is addressed. If you would like to discuss further, please email us at technical@scorpionauto.com with your reference WU73NKC. Customer Support - Scorpion Automotive
Great service for tracker & immobiliser
Great service fitting tracker and immobiliser, fitted really quickly, Patrick was super friendly and helpful and has set my mind at rest so I no longer worry about my car being stolen. Money well spent!
6 March 2026
Reply from Scorpion Track
We'll make sure Patrick sees this - really glad he put your mind at rest. Thank you, Nichola! Customer Support - Scorpion Automotive
Reply from Scorpion Track
Taking great care is the least we can do - thank you, Scott! Customer Support - Scorpion Automotive
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