Scollar Reviews 10

TrustScore 4.5 out of 5

4.3

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Company details

  1. Pet Store

Written by the company

Scollar provides personalized pet care for you and your furry family.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good customer service.

[Edited 5/5/22]: Raising to 5 stars. They have confirmed that they are legit. Also, they have proved that they have excellent business temperament. And to be fair, they sound like good people. My order was delayed due to their waiting on inventory to arrive, which is a completely understandable reason. I believe they will improve update communications in the future. Please support them.

[Edited 5/3/22 - Reply to Scollar]: Where is the apology in this response? Do you see it? I sure don't. You're a no-name business that took my money, didn't communicate with me for over a week after taking my money, your MAIN contact e-mail bounces (even now!), and now you're using MY review space to advertise that you sell lots of things? And moreover, you are trying to settle a customer account, revealing order details, here in a public forum? Please hire a consultant and save yourselves.

3 May 2022
Unprompted review
Scollar logo

Reply from Scollar

Edited 5.6.22 - Thank you for being a Scollar customer. We truly appreciate your business.

Good morning, YJ. We sincerely apologize for the inconvenience. We have emailed you under separate cover.

Please feel free to contact us at support@scollar.com or (816) 655-1602.

Sara
Scollar Customer Success Team

Rated 5 out of 5 stars

I was skeptical but its a great Company

I am writing this review because I was skeptical at first. I feel the prices are competitive and the shipping has been fairly quick given its the holiday season. I will be doing future business with Scollar and recommend supporting small businesses when you can.

27 November 2021
Unprompted review
Rated 5 out of 5 stars

I'm 98% sure I'll continue to use your…

I'm 98% sure I'll continue to use your services, But.... packaging is Still a factor.
I don't receive parcels from
(Brown/UPS) 25+ yrs ago They either Miss delivered or the item stolen from my front door/porch. I guess Priority Mail is too expensive to send Ground, but that's a option depending on prices. The FedEx truck in the area is STILL the same, Diesel fuel cam be smelled on some items. Is there any way to Shrink/plastic wrap the item before shipping.. ?

9 August 2021
Rated 4 out of 5 stars

Found similar favorite toy

I don't know how I found you but you had a similar toy of my dogs favorite toy that no longer exist. And found some really good deals, thank you also the website can use some changes and keep some favorites in better stock, but that's ok I'll be shopping for more thanks K, Aspen, Lizzie, Mia and Sally

8 August 2021
Rated 5 out of 5 stars

Reliable On Time Delivery! Will Reorder

I was not familiar with Scollar, but when Amazon Subscribe and Save cancelled and discontinued carrying my Organix Brand Organic Grain Free Adult Chicken and Sweet Potato Recipe Dry Kibble Dog Food entirely, I was beside myself! Other Companies like Chewy, Petsmart, and Petco were OUT OF STOCK!
I did a Search and found the Scollar Co. and they carry, stock, and deliver my Dog's food in the large 18 lb. bags! I decided to give it a try and ordered three large bags via credit card, for the security of "back up!"
To my DELIGHT all three bags arrived ON TIME and actually a day or two early, as promised via Fedex! The box containing 58 lbs. of Dog Food took a beating, but there were the three essential bags of Organic food my three dogs love, perfectly intact!
I am thrilled to have found a source that has my food in stock and will reorder! Scollar offers Free Shipping which is a must for this Senior who can barely lift the heavy bags past my porch, and buys a lot of Dog Food for three large breed dogs!
There is a first time order discount that helped me get started with a bargain price. The prices are about the same as if you go to Petsmart and buy it in their store, if they are not sold out there too! Who wants to do that? Not me! Amazon Subscribe and Save had a great lower price, but NO PRICE is the right price if you can't get the food! Amazon repeatedly cancelled my orders prior to shipping, because the food was not in stock, and have now discontinued it completely! That is no bargain; rather a nightmare!
I had a POSITIVE experience with Scollar, and would highly recommend others to buy with confidence from this new company on the block! Scollar, I hope you don't run out of or discontinue my popular Organix Grain Free Adult Dog Food! I would hate to have to change their food entirely, that my dogs are raised on!
Thank you Scollar for your reliable timely delivery service!

4 August 2021

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