Schweiz Trend Shop Reviews 27

TrustScore 2 out of 5

2.0

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Company details

  1. Toy Store
  2. Children's Toys Store
  3. Collectibles Store

Written by the company

Schweiz Trend Shop offers collectible figures, blind box products, and unique toys to customers in Switzerland and Europe.


Contact info

2.0

Poor

TrustScore 2 out of 5

27 reviews

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1-star

Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered it and waited few days for…

I ordered it and waited few days for shipping. I wrote an email to ask for tracking number. As a response I received DPD tracking number which show ,, received,,. Package was mentioned as 0.25kg although two items without package are heavier in reality. Over a week it was circulating between delivery hubs in Zürich Kanton (Sending was inside one Kanton), but never to my address. My friend Helped me to call them, the courier said they were delivering yesterday but I refused the package. Today I left my friend at home and went to work. I noticed that status of my delivery changed to ,, delivered,,. I thought she pick it up being at home all day. Unfortunately nothing was delivered. Instead I got email from the shop that my order was delivered. Where?! ... I think this person either directly or indirectly work for DPD and do this for everyone. I cannot believe I let myself to be scanned like this. I'll report this shop and try to receive my money back.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

No package yet nor response

Placed an order over two weeks ago. A girl reached out to me telling me that she mistakenly got my package and got told to send it back. Since than I contacted the company multiple times per mail and dm and didn’t get any answer nor my package. Give me my money back or ship it

16 December 2025
Unprompted review
Rated 1 out of 5 stars

My labubu order has not been delivered…

My labubu order has not been delivered its been over 2 months. They never respond to my mails or dm’s i tryed everything they just got away with my money and they didn’t even give me a refund or an explanation nothing. This company is a scam I don’t recommend buying anything I am very very disappointed they should have at least given me an explanation!

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Not recommend

I have placed 2 orders for 6 labubus and 2 clothes sets, received only clothes so far. Tracking number was from China. No reason to pay more, better to order from Aliexpress with their guaranties as for me.
I asked where is the rest, Customer support did not reply, not even acknowledged my request
Would not order again and world not recommend

24 May 2025
Unprompted review
Schweiz Trend Shop logo

Reply from Schweiz Trend Shop

Hi Marianna,
Thank you for your honest feedback and we are sorry for the experience so far.
We would like to assure you that your order have been shipped in separate packages, which can sometimes arrive at different times depending on warehouse availability and route.

Please know:
We never ignore our customers intentionally, and we apologize if your message wasn’t acknowledged in time.
Warm regards,
Schweiz Trend Shop

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