SC Duncan Heating Plumbing Electrical Reviews 193

Unbelievably easy to arrange, great value. Will be recommending to everyone.

The engineer could have changed a nut on the radiator, ( very slight leak) but he said that he will have to order the part. In my view, this is a standard nut, which he should have carried in his van. The estimate for changing the nut came in the same day at £100+ vat .

This is the second time that i have booked SC Duncan, booked all on-line and had an email to remind me. James arrived on time and was lovely. All sorted and they have emailed the bill and easy to pay etc. Would use next year. Also my friend has booked her gas service.

When our boiler recently died and left us with no heating or hot water, we needed a replacement and quickly!
We found in SC Duncan, a local business who we felt we could trust to give us sound advice and supply and fit a new boiler at a competitive price
The fact they did it within two working days was greatly appreciated!
Everyone from Dayna in the office, James the MD who came to survey and advise on the best system for our property and especially our heating engineer Matt (assisted by Harry), nothing was too much trouble for any of them
Between them they took control of what had become a stressful situation for us. Everyone always professional, helpful and courteous.
We cannot recommend SC Duncan highly enough. Thank you everyone for all your help, advice and professionalism
Pete and Jacqui Crawford

Excellent service. Very polite, explained everything after a boiler service and fixed our tap. Provided good practical tips

Quick and efficient

Highly recommended

We did not hear the engineer when he first arrived but he returned the same morning and did a very thorough job

We had our boiler serviced today and were pleased with the service and the explanations as to what had been done. The plumber arrived a tiny bit late but the firm had rung me to say he was running late which I really appreciated. He explained about setting the flow so it is economical to run the boiler and we had some air in the pipes which he corrected and bled the radiators. We felt pleased and confident he had done a good and thorough job for a fare price. We will use them again for sure with anything that needs doing plumbingwise in our house

Very happy with my boiler service and confirmation that the gas fire was indeed disconnected, which is what I wanted to know. Disappointed on receiving the boiler gas safe record that there was an issue with bonding of the meter as this wasn’t mentioned at the time. Not a problem but something to remedy before the next service.
The ability to book an appointment online was quick and easy, well done.

New electric boiler installed by SC Duncan and would 100% recommend them. Was able to get appointment booked in quickly and the service was great when the plumber & electrician were on site. Really friendly & helpful

Booked service on line, could pick date and time to suit me. Confirmed by email. Engineer even phone to say he was stuck in traffic and was going to be late. Good price.

I have just had a new boiler fitted. The price was very good. And the fitting was great. Matt who fitted my boiler was very professional and courteous, even to the point of making sure he was considerate in the parking of his van. I cannot recommend S. D. Duncan enough.

3rd experience with the company, cannot fault it. One word covers all; Excellent. Special mention of Matt, an excellent front man for the company. Work is first class. Great personality and a master of his craft. Thank you. Also an apology to James, always contacting him at unopportune moments!

Service carried out competently and professionally.

We have recently worked with SC Duncan to renovate our bathrooms. We are very happy with the results. The team is professional, helpful, and experts in what they do. They treat your home like their own. They were always punctual and dealt with issues swiftly as needed. I highly recommend them and will not hesitate to work with them again soon for other renovation projects.

Good Service. Would recommend

Jordan turned up promptly and completed the work in time and efficiently. Happy with the overall experience.

Excellent service. Knowledgeable, reliable and very helpful
Will definitely go with SC Duncan next time

The appointment was given as between 8 am and 10 am. The engineer arrived slightly ahead of 8 o'clock, which was great, as there were many other things going on for me that day. He was very friendly, very efficient ... and, most importantly, said very helpful things about my "old" boiler. Here's to next year's check!

I was a bit disappointed on the day of my appointment that the engineer did not turn up, especially I had taken a day off to wait. However, on the rescheduled appointment, the engineer did come on time and he did explained quite clearly about his job and finished the checking quickly. Considering to rebook for the annual service again.