SC Duncan Heating Plumbing Electrical Reviews 193

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Writing a review after shane from sc heating came to service my boiler after being let down so many times from another company. He was very prompt, came when he said he was and phoned me in advance... See more

Rated 5 out of 5 stars

Very good performance, esp by the installer. He got on with the job, didn't take coffee breaks or waste time. So overall very satisfied, will definitely use again. I had a toilet, sink, towel radiato... See more

Rated 5 out of 5 stars

Booked the appointment and about 10 days wait which was ideal for me. The gas engineer James arrived on time and was very courteous and completed the job within about 45 minutes checking my Vaillant b... See more

Rated 5 out of 5 stars

Jordan came round yesterday to fit a new printed circuit board which had failed on the Vaillant boiler. The confidence and swiftness from Jordan in replacing the part but also doing a thorough check o... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Company
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

SC Duncan Heating Plumbing and Electrical carries out expert boiler servicing, repair and installations to Stevenage, Hitchin, Letchworth, Ware, Luton, Dunstable, Hertford, St Albans and all of Hertfordshire. SC Duncan are also expert plumbers completing whole house renovations projects and full bathroom installations. SC Duncan has been serving Stevenage and Hertfordshire with plumbing heating solutions for over 40 years and now with our dedicated Private Residential business SC Duncan Heating Plumbing and Electrical James and the team will ensure all your plumbing, boiler, bathroom and heating requirements are catered for.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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Rated 5 out of 5 stars

Great, Fast Response to fix water leak

Great, Fast response from James to arrange his team to fixed the water leak on Monday morning, while I sent email to him on Sunday night.
And thanks for Colin to identify and fix the water leak problem in very short time.
Recommended people seeking for plumbing, great service.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

We were promised a plumber by the end of the working day when we rang at lunchtime. He was here before lunch was over. Got on with the job and fixed it within a very short space of time.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Very professional and personable staff. Did a fantastic job of replacing my boiler and power flush. Very tidy and unobtrusive. Excellent price and would highly recommend. 5 star. A very happy customer.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Exactly what’s on the tin

Rang in the morning, booked same day , job done same day , all paperwork sent immediately , excellent! Firstbase drainage, “which” trusted trader 10 years running + Hertfordshire trading standards approved

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Used this Company for the first time to…

Used this Company for the first time to service my new 1 year old boiler .Arrived on time was a nice chap got on with the job ,was respectful and was happy to explain things when asked.Price was a fair price compared to other companies so will be using them again in the future.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

First time but not the last!

The phone receptionist made it easy to book a suitable appointment for our boiler service and James arrived promptly as promised. James proceeded to roll out a protective cloth beneath the boiler for his tools and test equipment then appeared to carry out a very thorough service. Once completed James answered my queries regarding system operation and best ways forward, explained the call routine used by the company for next years service and how the service report would be delivered.

Start to finish, superb. Well done James a great ambassador for SC Duncan .... recommended!

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Polite and helpful front desk. Service and safety check carried out as ordered. Picked-up the key on time and dropped the key off at the estate agents after requested work completed. Full work sheet and invoice. I strongly recommend this company.

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Local quality business

A brilliant local business. I made a call at the weekend, they responded and they came out the next day. Quote one hour later and work done two days after that. My heating has been so noisy and I have had countless 'experts' speculate and get no results because it didn't involve them selling me a new boiler. These guys diagnosed the problem, did the hard work to fix it and my heating system is restored to a whisper. I will now be trying their electrician services and perhaps construction for some work. If I can get the same customer service, value and results as this experience then I don't need to waste time looking for others.

25 April 2023
Unprompted review
Rated 4 out of 5 stars

SC Duncan provided an excellent…

SC Duncan provided an excellent service. They were punctual, interested, supportive and professional with their work. Extremity good value for money and I have no hesitation in recommending this company to others

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Prompt and friendly boiler service

James, the engineer arrived on time, was very friendly and helpful responding to some of the questions I had about my LPG boiler and did a professional job. Would definitely use SC Duncan again.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Been using SC Duncan on and off for a few years and always been impressed by the professionalism and standard of work very satisfied customer highly recommend

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Had two dealings with SC Duncan in…

Had two dealings with SC Duncan in recent times both of which have been very positive. They’re very responsive and organised, and the two engineers (Jason & James) who’ve done work on my boiler have been stellar.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

The builders and plumbers worked tirelessly throughout the week they were with us. They were very respectful and polite and the quality of the work has been great. We are very pleased with the outcome.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

The engineer was promt and on time…

The engineer was promt and on time identified himself before he entered the house and he explained how the service went and explained how payment could be made and how my invoice would be received
Excellent, would recommened

Thanks

13 March 2023
Unprompted review

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