scales porter Reviews 78

The team at Scales Porter are always accessible and efficient with a great knowledge of the mortgage market.

Outstanding and proactive service from start to finish! I've been a client of Scales Porter since arranging my very first mortgage, and I honestly cannot recommend them highly enough. They genuinely care about their clients, consistently ensuring I never miss a key deadline or a better deal. Their advice is thoroughly professional, and the whole team provides a warm, friendly service that makes the entire mortgage process so much easier.

I've used Scales Porter for about 7 years now after Tony was recommended to me by numerous friends of mine who had used him serveal times throughout the years. I am very happy with his service, he is knowledgeable honest and someone you can speak freely with to achieve the best outcome. He has gone above and beyond to ensure we complete in time (when third parties ie: solicitors were not performing or taking any accountability - he has always stepped in and got us through to the finish line! - grateful to have him who have our backs) - Very pleased with him and his team and will continue to use his services - highly recommend.

As first-time buyers, my partner and I received exceptional service from Scales Porter. They guided us through the market, managed our expectations, and provided clear, reassuring answers throughout the process. The team was transparent about every step of the journey, which took around six months and involved several complex factors. We moved into our new home at the end of July 2025, and during that time, we had many questions. Their patience, kindness, and support throughout such a stressful and complex process were truly amazing. We couldn’t be happier with the outcome and finally being in our home. Thank you to the entire team at Scales Porter! I highly recommend their bespoke services delivered by real, personable people.

I had a really good experience with Scales Porter. They were very friendly and explained things in ways I could understand. Their work is very thorough and they always kept me so updated with what was happening. Linda especially was so supportive throughout and I will also be having further conversations about insurance as well. Thank you again to the team for all your support. I would highly recommend them!

Over the last 9 years we have found the Scales Porter team to be insightful and a pleasure to work with.

I've used Tonys firm now for many many years & I have always been impressed with the first class diligence & care they take with any remortgage or insurance policy they work on for me. I am always assured to be in safe hands with scales porter & go above & beyond to get the beat deals for me. Don't look any further if you need help in their expertise

Linda Vellosa was amazing! She supported us all the way through the process, and beyond! She was exteremely professional and approachable and always supportive. If you are looking for mortgage advisors then Scales Porter are the experts to go to.

The team were great and we received fantastic service.

A great team who got everything we need done and all the questions we had answered. Exceptional customer service throughout the experience.

Thanks chaps. Clear communication and a patient attitude on perhaps a not entirely straightforward case.

Got the keys to my first home yesterday, all thanks to Tony and the team! Everyone at Scales Porter was fantastic. They not only supported me with the mortgage but the whole home buying process. Couldn’t recommend them any more highly! Great service, communication and prices. Thanks again!

Scales Porter have been excellent. In brief: professional, quick to respond, honest, they even chased issues on my behalf, and just nice to deal with in general. I will absolutely be using them again and am happy to recommend to anyone. I have interacted with several people at the company and all have been courteous, professional, and nice.
In my case Scales porter have proven to be particularly useful in managing an issue with the lender valuation, as well as helping manage the transaction along.
Five stars.

We had an excellent experience from start to finish with our remortgage process. The team provided clear communication, answered all our questions promptly, and made the entire process stress-free. Their professionalism and attention to detail were five star and we felt well-supported every step of the way. We will definitely be returning for any future mortgage needs and highly recommend their services to anyone looking for a smooth and efficient remortgage experience.

Tony and the team were super helpful and really put in the work to make our house purchase happen, which was not straightforward.

Would highly recommend.

Hendry and Tony are the best in the business. That's why I've gone to them for mortgage deals since 2010.
5 star Customer service always.

Ken.

Scales Porter offer a personalised and highly comprehensive service. They've worked hard to secure the best deal on mortgages on four occasions, and each time have gone the extra mile to understand our circumstances and overcome any obstacles. Would highly recommend.

I recently worked with scales porter for our mortgage and was thoroughly impressed. Communication was top-notch; they were responsive and clear, keeping me updated throughout the process. The personalized service made me feel valued and confident in my decisions. Their efficiency and professionalism made a typically complex process smooth and stress-free. Highly recommend scales porter for anyone needing mortgage assistance. Thanks again team!

Tony and Hendry have been incredibly helpful in sorting out our mortgage. They removed all the stress from the process and made sure we got the best rates possible. They are always super quick to reply and happy to answer any questions on the process, which we've massively appreciated.

Brilliant team with great communication and creative thinking. They were super responsive and helped us navigate a confusing financial landscape. They found us a great deal and we will be using them again once our fixed rate is up.