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Rated 1 out of 5 stars

These people never respond to support messages. I accidentally paid for annual instead of monthly and I emailed them. No reply after a week. But they're happy to ask for reviews. Well here it is one s... See more

Rated 2 out of 5 stars

Works flawlessly, good export options - would give it 5 stars but: 1) the service credits are quite expensive 2) quite a low limit of maximum 15K queries per search batch Once the above can be... See more

Company replied

Rated 5 out of 5 stars

I've been pretty darn impressed by ScaleSerp. They A) get *all* of the SERP Results, which is great because a lot of the competitors will miss things like snippets or mash up snippets with Description... See more

Company replied

Rated 1 out of 5 stars

Very unstable service. Prices being interpret incorrectly, and with multiple errors on their service, an outage, and now with a service that is now returns timeout errors, they couldn't refund anythin... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Scale SERP is the low cost, high performance Google Search Results API to effortlessly power your SEO apps and services. With no thruput limits, Scale SERP makes it easy to query for SERP results at scale. Scale SERP plans range from 5,000 to 100 million searches per month - all at lower rates than any comparable service. Scale SERP outperforms competitors - on value, support and performance. Join hundreds of customers who use Scale SERP to get consistent Google SERP data without the maintenance overhead of web scrapers and manual rules - and at massive scale.


Contact info

2.0

Poor

TrustScore 2 out of 5

44 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They can't accept my credit card.

19 March 2022
Unprompted review
Scale SERP logo

Reply from Scale SERP

Hi,

We accept Visa, Mastercard and Amex cards.

There seems to be a specific issue with your bank blocking the card you are attempting to use. Whilst we have worked with you over a number of days to resolve, it appears the issue is with your bank declining the transaction.

This can happen with certain card-types (prepaid cards, for example). Unfortunately whilst we'd love to service your account, the situation is outside of our control.

We note that an earlier card you used, did work successfully.

Rated 5 out of 5 stars

Awesome customer service!

I have never come across such good customer service. Asked about an issue I had with an API feed and my Christmas wish was granted in lightning speed!

Thank you especially to Dan.

22 December 2021
Unprompted review
Scale SERP logo

Reply from Scale SERP

Thanks for your great feedback!

Rated 4 out of 5 stars

Did what I needed

Did what I needed. Easy to use. Informative documentation. Could be faster.

9 November 2021
Scale SERP logo

Reply from Scale SERP

Thanks for your feedback - we've launched updates over the course of November 2021 to further improve the API's response speed.

Rated 5 out of 5 stars

ScaleSERP Impressed me repeatedly.

I've been pretty darn impressed by ScaleSerp. They A) get *all* of the SERP Results, which is great because a lot of the competitors will miss things like snippets or mash up snippets with Description. B) their API playground is nice, and C) their pricing makes sense, with prepayments plus affordable overages. I evaluated about 10 different providers and ScaleSerp won on EVERY metric.

2 September 2021
Scale SERP logo

Reply from Scale SERP

Thanks so much for sharing your positive experience of Scale SERP!

We do try hard to ensure the API is up to date with the latest page layout changes, and fix issues quickly where they occur!

Rated 5 out of 5 stars

Awesome customer support

This company have been a pleasure to work with. In the couple occasions we've needed to ask for help they've answered promptly and even added additional parsing to the API's output within a couple hours. Totally recommended.

18 August 2021
Unprompted review
Rated 2 out of 5 stars

Works flawlessly but expensive and low queries limit

Works flawlessly, good export options - would give it 5 stars but:

1) the service credits are quite expensive
2) quite a low limit of maximum 15K queries per search batch

Once the above can be improved - definitely it will be the #1 SERP API choice.

17 August 2021
Scale SERP logo

Reply from Scale SERP

Hi,

Thanks for your review.

The 15k queries per Batch (which only applies to Batches queries, not to live real-time requests) is just *per Batch* - you can have up to 10,000 Batches on your account at any one time, so you can have 150,000,000 (150 million) searches enqueued.

Hope that helps!

Rated 5 out of 5 stars

Great product, excellent support, highly recommended

Besides being able to provide exactly the kind of data we need for our implementation where Scale Serp really shines is their support and response times. With a potentially complicated service to integrate like this you need to be able to rely on thorough and fast support if you need it. They regularly respond within only an hour or two and have often implemented a fix or feature request within 24 hours which is far quicker then one could reasonably expect. Great product, excellent support, highly recommended.

27 April 2021
Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company. Their product just works, and the service is awesome. Go onto their chat and someone helps you, even if it's technical, in-depth or a weird use-case, they are on it.

24 February 2021
Unprompted review

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