Scalacube Reviews 4,760

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 336 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the user-friendly control panel and straightforward setup process. Customers consistently praise the service for its solid performance, ease of use, and the ability to manage servers without hassle. Many people also appreciate the affordable pricing, finding it offers great value for the features and RAM provided, making it a budget-friendly option without sacrificing stability. However, some customers also noted issues with customer service, mentioning slow replies, conflicting information, and problems with account access or password recovery. A few other people also felt that the website's appearance was not up to date and that free servers had limitations or were slower, with some experiencing server crashes or difficulties running modpacks on cheaper plans.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of setting up servers and... See more

Service

People report positive experiences with service, often finding it easy to set up and use, with many praising... See more

Price

Users describe positive interactions with price, often highlighting affordability and good value for money.... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use, intuitive design,... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the support team as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love ScalaCube's Rust servers. The ram is 4x better than what Shockbyte offers at only $5 more. The control panel is super user friendly and has lots of customization options. It runs the largest wo... See more

Rated 5 out of 5 stars

There is actually nothing wrong with this website at all. Its quick and easy understanding and easy to work around. It was everything other websites have the only thing is that the color scheme and ho... See more

Rated 5 out of 5 stars

ScaleCube has been one of the best hosting services I’ve used for Minecraft. The setup was quick, the control panel is easy to navigate, and installing Forge or modpacks was way smoother than I expect... See more

Rated 5 out of 5 stars

Honestly offering me gobs of free time just for writing a review was gold but offering me even more for another quick review *French kiss* you guys know exactly how to get my attention! So glad I deci... See more


Company details

  1. Web Hosting Company

Written by the company

Scalacube - We provide Game server hosting for games like Minecraft, Minecraft: Bedrock, ARK: Survival Evolved, Rust, Valheim, Project Zomboid, Terraria, Factorio and many more! Visit us on our website: https://scalacube.com/hosting/server/minecraft


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommended

I really like being able to install the mods I want, and even though I bought the small package, I never had any performance problems. Plus, their customer service is very fast and effective.

29 January 2026
Rated 1 out of 5 stars

Scalacube have been taking money from…

Scalacube have been taking money from my sons bank account for months now and its impossible to stop it as its a revolut Childs account with no controls. I have tried to contact Scalacube directly but there is no way to do this unless you have an account and whenever you try to make an account the page gets stuck. Stay away. The only way I seem to be able to stop is to close his bank account but if I do that I worry there is no way to get this money back. It's £100s !! This company is scam that prays on children and doesn't let you contact them to even stop the payments!!

24 December 2025
Unprompted review
Scalacube logo

Reply from Scalacube

Hello John,

Sorry to hear you've been experiencing issues. Please attempt to create an account again and send us a support ticket with all the relevant information so we can resolve the issue you are experiencing.

Best regards,
Scalacube Team

Rated 5 out of 5 stars

Best Server hosting for Minecraft i have found.

This is a great server hosting. I have been using it for a couple of weeks in my Custom Minecraft server and It runs beautifully. the prices are great for the amount f slots they provide for players and the service is awesome. Cannot recommend it enough. 10/10

25 January 2026
Rated 1 out of 5 stars

Poor Quality and fairly misleading

Have been hosting minecraft and hytale servers for only 2 players, so i picked a plan that said it would support 2, after playing for a little while the server said it needed more ram which would require a higher payment plan, as for hytale server i paid for a server which from the start lagged and crashed every 5-10 minutes, then since i didn't get any use out of the server due to such a poor quality, i requested a refund, which has been denied, because they said the issues weren't on their side, but i know that the issues of the crash weren't client side. Edit: cant figure out how to reply, but i did choose the recommended plan and still had these issues

20 January 2026
Unprompted review
Scalacube logo

Reply from Scalacube

Hello Andrew,

Sorry to hear you have experienced these issues.
We suggest recommended plans before purchase so that the correct amount of resources are selected for your chosen server to avoid issues like crashing or lagging due to lack of resources.

Best regards,
Scalacube Team

Rated 5 out of 5 stars

Way better than other server platforms for rust

I love ScalaCube's Rust servers. The ram is 4x better than what Shockbyte offers at only $5 more. The control panel is super user friendly and has lots of customization options. It runs the largest world size with no problems. I couldn't get the server set up by following their tutorial, but if you just press F1 while in-game and copy paste client.connect [port:IP] it works great! Overall I love ScalaCube and will be using their services in the future.

12 January 2026
Rated 5 out of 5 stars

Great Server

I enjoy Scalacube because it proves to be a good server hosting platform for all of my mods, I didn't have much faith to begin with, but now that I've seen what it can do, I think I'm here to stay.

14 January 2026

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