SBA.com® Reviews 148

A negative rating for my review from talking to them is definitely appropriate. I set up an arrangement a couple of years ago. Meanwhile, my ex did not and her wages are being garnished. The debt is almost paid off its about $300 now and was $17k at one point. Anyway, I will not overpay the SBA. Asked if the garnishment would pay the debt off by my next due date which is March 3rd and she could not answer me. Sorry sir I cannot give you that information she said 2 or 3 times. Also, you have to call and be on hold to get the balance as there is no other way. They will not send a balance sheet via mail or email. Needless to say, the SBA customer service is horrendous in my experience. I don't want to make the time to wait for an hour to speak to someone rude who can not and will not help you.

If I could give a zero review, I would. SBA literally has NO person to help you. Sending a message only gets you an AI-generated reply, which does not solve the problem. Or they give you a customer service number, and when you call, you get a voicemail that refers you back to the website. There is literally nobody to help you. I have had the same issue for ONE YEAR without being able to solve it because I need a REAL PERSON to speak to.

I see they still only fund businesses that are DEI qualified the SBA I a cesspool of fraud and waste I have decent credit my business has strong banking history no bad marks and is highly profitable but yet they constantly denied people like me while handing out countless loans and grants to business that only apply for a llc I bet if I identified as a gay black woman I'd get attention

Worst experience ever with Renee Weller. She should be written up and punished. I don’t think she should be fired. I don’t want to see anyone fired but she’s very rude and condescending.

If I could give a 0 I would. Applied for a grant, email stating I was approved for came from a Gmail account. I paid a "grant" writer $150. Once the "approval came, the email said I had to pay an additional $300 to release the funds into my account. This is the website sbagovgrant.com and not the SBA.gov website. Now I can't get my money back for the "grant" writer.

Be Careful befor accepting a SBA loan - During COVID, I owned a real estate firm that managed 120 units. Sales were beyond slow, but property management never stopped because people had nowhere to go. I received relief funds that covered my staff's salaries for three months, but this did not cover overtime, nor did it pay me anything, as I had reinvested all my earnings as a Realtor back into the struggling company.

As the pandemic continued, the company needed more help, so I had to take out an SBA loan of $100,000. However, I had no idea that, as of March 2025—33 months of payments later—not a single penny has gone toward the principal. I have asked about this multiple times and was finally told today that this is a 30-year loan with interest-first payments. So far, I have paid $16,500 and still owe the original amount.

I was also told that the SBA does not provide an amortization schedule because, if they did, I would have known upfront that I would end up paying $180,000 for this loan over 30 years. The SBA is often portrayed as a great resource for loans, but not when you’re desperate. Not only did I have to close my company, but I also became very ill from the stress—just like so many others during COVID.

Not everything has returned to normal for everyone after the pandemic. Looking back, I would have closed the company without taking the loan, and that is exactly what I should have done. This critical information should have been in bold, black-and-white text at the top of the loan documents. Why wouldn’t they provide an amortization schedule? Because if borrowers saw the true cost, it would stop the money train from rolling in.

I was supposed to be working with one of sba.gov grant writer to help me fill out an application to get a grant. Her name is Elizabeth Gabriel after of all talking to her in to her and came to find out that she is a fraud. I sent her the money to her best friend on Cash app and they just left. She sent me a fake document from SBA government and say I was approved for a loan grant came to find out that it was a lie so just informing everybody that Miss Elizabeth is a scammer.

Extremely Disappointed – No Support for Veteran-Owned Business

As a veteran-owned business, I had high hopes that the Small Business Administration (SBA) would provide the support they claim to offer. Unfortunately, my experience has been nothing but frustration. I reached out multiple times for guidance and assistance, only to be met with zero response.

It’s baffling how an organization that promotes itself as a resource for veteran-owned small businesses can be so unresponsive. There was no follow-up, no direction, and certainly no support. It seems like they exist more for show than to actually help businesses like mine.

If you're a veteran looking for real assistance, don’t waste your time with the SBA. They make big promises but fail to deliver. Veteran entrepreneurs deserve better.

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SBA is an unequal lender, and has deceptive lending practices. I work for a medium sized business lending firm in DC, and the I've processed more than 50 clients for funding with the SBA in the past. After about 30 days, I noticed the African American, and Hispanic clients applications were being withdrawn from receiving funding, while my Caucasian, and Middle Eastern clients were still pending, or approved. Withdrawn applications with the SBA means they were removed from potentially being approved without being declined. The SBA was withdrawing our minority clients without giving them an opportunity to be approved. This has happened several times to our clients, and is still happening.

Loan sharks played on desperate small business owners during Covid to only own then by putting them in more debt ! Give u 30 months to pay even if you still not in thru financial position to pay . Will send threatening letters saying the us treasury will Tak your business! The worst decision I could have made . Rather had just lost my business due to lack of funds during so called pandemic rather than be in debt to the Sba/us treasury !

This company is a complete fraud and the people who own it are clearly shysters posing as the SBA. If you request info, no one answers the phone and no one responds to emails. THIS IS NOT THE SBA. If you are looking for the SBA go to SBA.gov. Why hasn't this business been shut down? Let's see if the owner chimes in and responds to my comment.

SBA customer service is very unprofessional, rude, and they are biased in their approval process. I used to work with the SBA, which is how I was made aware of the extremely biased approval process that's based on demographic.

Still have not receive any update about the increase, but I want to thank Smith, Scott J. He’s always so helpful and responsive. Even though he’s not processing the increase, He helped me with my documents on my initial loan and tries to update me and get me the help I need.

I've been try for days to get my money back plus they are try to get me to pay more as they hacked my Facebook account so I can't get back on and want a £100 off me to get it back I wad silly at the start as they ask for £50 then it's a bit they are faceless scammers who prey on people who don't have a lot of money I didn't even want to give the 1 star

I see you’ve been trying to look for grants, you can go The Largest Collections for Free Money and Help To Start Any Business, you can also find Some of the Easiest Sources of Grants are In the Biden Stimulus Package, they have Programs That Can Be Used by Individuals or Nonprofits to Help Others, Access to at least 6 Personal Grants in Your State, This Program Has Helped Thousands Of People And It Can Help you too. What’s 1 801 613 87. 16.

I really wish I could say it worked. This stuff is really expensive, and I know that they have a money back guarantee, but that's only good for 15 days. I've used both the face and neck creams daily until the product was gone, and neither made any difference. Just another overpriced "magic bullet" product from a predatory beauty company making promises it won't keep. So disappointing.

They refuse to delete a minors personal information which includes full name and address. We have had an unsafe experiences in the past and they refuse to remove my daughters full name and public address. If anyone knows who I can contact for this? I’ve reported their website. Thanks.

This is true, I was confused on these to titles SBA.com, and SBA.gov.
This is totally embarrassing.
Sorry for this unintentional mistake.

I have been Discriminated against, Retaliated against, and 2 of the Employees that I’ve had over the Targeted Advanced had shown direct Misconduct towards me......Resulting in Declined to all Targeted/ Supplemental Grants. I had reached out to several Executives with hope of getting these situations resolved and not 1 has cared enough to contact me.