SAVA Amsterdam Reviews 

559
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful jewellery and outstanding product quality, noting that items arrive carefully packaged and look stunning. Consumer feedback showcases the exceptional support team, as people mention staff members are remarkably helpful and quick to resolve any issues. Some reviewers were not happy with delivery delays, pointing out that shipping often took considerably longer than originally advertised. A few other people also felt that certain items were smaller than anticipated or presented unexpected sizing complications upon arrival. Additionally, shoppers noted occasional frustrations regarding missing parcels or tracking information during the transport process.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are well-finished, stylish,... See more

Quality

People report positive experiences with quality, highlighting that items are well-made and durable enough for... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Customer service

Clients share positive opinions on customer service, highlighting fast response times and professional... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as customer opinions vary widely. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Little did I know that when I saw an ad for SAVA that I would open a world of exquisite and understated elegance in their products. I purchased a ring and a very simple square bracelet. I'm able to we... See more

Company replied

Rated 5 out of 5 stars

I really liked the designs when I saw them online and when I received the items, they exceeded my expectations. Great quality for very fair prices, perfect modern designs. I had an issue - entirely my... See more

Company replied

Rated 5 out of 5 stars

Quality was amazing! Also the customer service was absolutely amazing as well. At first, I was a bit skeptical because I’m in a different country and was slightly worried that I wouldn’t receive my or... See more

Company replied

Rated 5 out of 5 stars

Everything came exactly as described. The packaging look high end and really added that extra touch, especially when gifting. Shipping took a little longer than anticipated but worth the wait!


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Men's Clothing Store
  6. Watch Store

Written by the company

Welcome to SAVA Amsterdam. A jewelry brand founded by two brothers in the heart of Amsterdam. Inspired by the city’s style and energy, we create minimal, timeless pieces designed for every moment of the day.

Lifetime Warranty

Including accidental damage

Our Lifetime Warranty covers everything we state won't happen to your SAVA piece. Just email a photo of the item at info@sava-amsterdam.com along with your order number, and we'll process a replacement item for you. No questions asked, no judgement, no fuss.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(559)

450 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Error, Their Service

I made an error in my order which meant my package was going to be delivered to the wrong address. Unfortunately it was too late for Sava to direct it to the correct address but maybe the courier could assist, but to let them know if they couldn't. After awful experience with the courier in which they couldn't locate the original package, Sava agreed to send the a replacement order free of charge.

Khreen and the wider Sava team were wonderful. I Iove my bracelets and already getting compliments.

Kind regards
Sheyaan

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is incredible!

Customer service is genuinely out of this world! I can't recommend them enough. The quality of the piece as well is top tier and my boyfriend loves it, he wears it everyday and it looks as good as new.

18 June 2026
Unprompted review
Rated 4 out of 5 stars

Responsive and Accommodating Customer Service

Items were of good quality and as shown on website. Good value for money. Decided items were not quite what I was looking for but received a refund. Khreen from customer service was very helpful and responded quickly to my emails. Would consider buying from SAVA Amsterdam again.

1 June 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Thank you for your kind words and for sharing your experience. We're delighted to hear that you were happy with the quality of our products and that Khreen was able to assist you promptly throughout the process. Customer satisfaction is very important to us, and we're glad we could help. We appreciate your support and look forward to welcoming you back to SAVA Amsterdam in the future.

Rated 5 out of 5 stars

Highest quality products exactly as…

Highest quality products exactly as described. I am very satisfied. I recommend this seller to everyone. I will definitely order again because the prices are unbeatable.

11 June 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Sorin,

Thank you so much for your wonderful review! We're thrilled to hear that you are satisfied with the quality of our products and found them exactly as described. Your recommendation means a lot to us. We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Team SAVA Amsterdam

Rated 5 out of 5 stars

Looks great!

4 June 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Tom,

Thank you for your review! We're happy to hear that you're pleased with your purchase. We appreciate your support and hope to serve you again soon.

Kind regards,
Team SAVA Amsterdam

Rated 5 out of 5 stars

Awesome product and customer service.

Awesome product and customer service.

10 June 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Peter,

Thank you for your kind review! We're delighted to hear that you had a great experience with both our products and customer service. Your support means a lot to us, and we look forward to serving you again in the future.

Kind regards,
Team SAVA Amsterdam

Rated 5 out of 5 stars

Absolutely love everything that I have…

Absolutely love everything that I have bought from sava ..

10 June 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Nick,

Thank you so much for your continued support! We're thrilled to hear that you love everything you've purchased from SAVA. Reviews like yours motivate us to keep delivering quality products and service. We look forward to your next order.

Kind regards,
Team SAVA Amsterdam

Rated 5 out of 5 stars

Excellent quality

Excellent quality, fast shipping

2 June 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Luke,

Thank you for your review! We're happy to hear that you are satisfied with the quality of our products and the fast shipping. We appreciate your support and hope to welcome you back again soon.

Kind regards,
Team SAVA Amsterdam

Rated 5 out of 5 stars

Good quality

Good quality, 1 week delivery

7 June 2026
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi,

Thank you for your review! We're glad to hear that you are happy with the quality of your purchase and the delivery time. We appreciate your support and hope to see you again soon.

Kind regards,
Team SAVA Amsterdam

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