Sarwa Reviews 

202
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and advisors for being highly knowledgeable and professional, providing clear insights and effectively answering questions. Many also appreciate their friendly and personable approach, which fosters a supportive environment and makes interactions feel like a genuine conversation. The platform itself is frequently highlighted for its trustworthiness and user-friendliness, making investment management simple and accessible for customers. Reviewers value the overall ease of use, noting the clean interface and the ability to manage investments efficiently, even for beginners.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a trustworthy platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Session with Faisal went great & smooth. He is informative, gave me good insights on my portfolio & answered my questions.

Rated 5 out of 5 stars

A very pleasant and fun experience! It is actually such a good idea to give us, the customers, the opportunity to ask questions and connect with the team. Makes it feel more like a community and less... See more

Rated 5 out of 5 stars

It was really nice to speak with Faisal. He is really an amazing professional with knowledge and confidence on the current issues and future growth strategies. I have a very good experience with Sarwa... See more

Rated 5 out of 5 stars

Sarwa is great and not only for the financial instruments.. They make you feel like part of the family. Personalised touches and 24/7 availability make Sarwa a great company to work with. If that wasn... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution

Written by the company

Sarwa is a leading investing and money management platform on a mission to help everyone put their money to work. The one-stop app offers hands-off auto-investing with Sarwa Invest, a do-it-yourself trading of stocks, ETFs, and crypto with Sarwa Trade, as well as a high-yield cash account with Sarwa Save. Sarwa makes investing easy and affordable by using technology to drive down costs. The platform offers a simple user experience with no complicated financial jargon. The company is led by a team of financial and technology experts and is backed by top regional and international funds. Sarwa is regulated by the ADGM Financial Services Regulatory Authority.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(202)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Financial Advice

The advisor, Amen, was not only comprehensive and transparent, but also broke down the concepts fully to my untrained mind, and was able to show me the best strategy according to my goals.

11 July 2024
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service - no support for withdrawal of funds from Interactive broker platform - No phone number are able to reach them for getting any clarification.
Not understanding the clients requirement, gave a request for withdrawal of funds on 6th May 2024 - still not received the funds. Even after sending reminder mail and call - No response from the Sarwa team.
Very bitter experience while trying to get the funds back after investment.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Very user friendly

If you’re a beginner you are at the right place, the verification process was super smooth as well for the funding. Investing was something I wanted to venture in a while ago but every other platform overwhelmed me and was very hard to navigate until I stumbled upon sarwa. Straight forward, you have the option to invest ( long term, a portfolio which they recommend upon your preferences) or trade (you buy stocks of your choice), or to save( with a tempting interest rate).
They also offer financial education for their users( online seminars, one-on-one…)
Had a call with Faisal and he was super knowledgeable and helpful.

Frankly I believe this is Just the start for them, the market is thirsty for a similar platform and people are getting more aware to the importance of investing.

Looking forward to have extra features from them as the app still has a lot of room to grow.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

I had a google meet with Amen Ghebre…

I had a google meet with Amen Ghebre today. Meeting was very satisfactory and he answered all my queroes with clear and precise information. I am better informed on my future financial decision with regards to sarwa now.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Very good app and great service

Very good app and great service. I am looking forward for competitive trading fee (0.25% $) ; Others offer lesser charges for transactions and I incur a high cost particularly because I am planning to invest large amounts in near future.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Immediate Support

Immediate Support
I got always fast service from sarwa, today we had a meeting with Ameen and it was helpful to clarify the thoughts Ive been thinking
Sarwa is very helpful

19 June 2024
Unprompted review
Rated 1 out of 5 stars

It’s a total Scam

It’s a total Scam! Avoid using this app at all
Costs! Me and my wife (Lyn Daher) put some
Money in the account and we have been trading for a year and we decided to withdraw the funds a month ago, that’s when the problems started, first Bcz we changed the branches of the same bank they wouldn’t send our money back, and after they asked us to send another deposit form the new branch to fix the problem, which we did but they never added the new amount we sent from the new branch and everytime we contacted them they kept playing dumb and postponing, now it’s been a week ever since we sent the new transfer and it hasn’t been reflected in our account, we are guessing they are doing it on purpose to avoid letting us withdraw the amount we have…we will give them another week and after we will take legal action . I thought everyone should know what happened to us

19 May 2024
Unprompted review
Sarwa logo

Reply from Sarwa

Hi there, thank you for your feedback. We're sorry to hear about your frustration. The delay you experienced was due to the withdrawal safeguard block, which was necessary because the account you tried to withdraw from hadn't been previously funded.

It takes about three business days for our system to verify the deposit. We understand this hasn't been fun, but we assure you, things will be resolved as soon as possible. We're always here to assist and appreciate your patience.

Rated 5 out of 5 stars

Thank you Mr Amen

Thank you Mr Amen
Nice to talk to you. You have given accurate knowledge regarding the investment.
Great experience. You guys are professional and experienced.
Hope i will follow your all guidelines as per my requirements.
Thanks

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Sarwa is a good app to start investing…

Sarwa is a good app to start investing in US market, specially when you are a beginner, they manage your portfolio with minimum fee.
My call with Mr. Faisal was productive and all my queries were answered.
Just a start, long way to go.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great conversation with Akshay. Typically, if your wallet holds less than 50K USD, you don't get access to seasoned financial advisors. However, Akshay provided valuable assistance regarding SARWA features and shared insights on other products in the market. Many thanks to Akshay for his help.
Totally recommend to have this call, it will help you a lot.

3 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look